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“Lovely relaxing holiday” 4 of 5 stars
Review of Bungalows Miraflor Suites

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Bungalows Miraflor Suites
4.0 of 5 Hotel   |   Avda Timple 4, 35100 Playa del Ingles, Gran Canaria, Spain (Formerly Miraflor Park)   |  
Hotel amenities
Ranked #26 of 139 Hotels in Playa del Ingles
Sittingbourne, United Kingdom
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
“Lovely relaxing holiday”
4 of 5 stars Reviewed July 23, 2014

I stayed here first week of June with my best friend. Very clean & quiet resort & not far from anything. We stayed in a bungalow which was modern and always cleaned on a daily basis. You had to pay a deposit for the safe, air con & tv if you wanted it. The first morning we was woken up by a Peacock well every morning we was, which was kept in a tiny enclosure outside our bungalow, it was looked after but a bird of its size needs a bigger space to stop it squawking every morning! The first morning on our patio we had a bottle of red wine & some bananas left which was nice. The pools were really lovely & relaxing with a massage tent near by if you fancied it. There was also a pool side entertainer who asked you to join in but if you said no he was fine. Pool bars were avaible with all inclusive drinks till 10.30pm or 11 cant remember!! Food was average bit the same but they did have a chinese section & you could book to go to their bbq resturant. The staff were all very friendly & helpful! In the room there was no iron, there was a fridge and everything else you would need.

I know this isnt about the hotel but i would reccomend anyone to go to Maspolomas for nice resturants & shops! And the near by water park is worth ago!! Yumba is also good fun!

  • Stayed June 2014
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelesLopez, Manager at Bungalows Miraflor Suites, responded to this review, July 24, 2014
Dear Hellymcg,

Thank you very much for having chosen the Miraflor Suites for your recent stay in Gran Canaria, and for having taken the time to review us on Tripadvisor!

We are very happy to learn that you had a relaxing holiday and especially enjoyed our bungalows and the central location of our hotel. Thank you also for highlighting our friendly staff and the cleanliness! We will share your lovely words with our entire team.

We also have noted your comment about the peacock.
Please note that irons and ironing boards can be requested from reception at any time.

Thank you again for your valuable feedback, we hope to have the pleasure again to host you in the future!

Warm regards,

The management
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127 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Pembroke, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 22, 2014

Like the previous reviews may I firstly say that the hotel staff were to us very helpful at all times and also very friendly however the hotel was not what we were expecting even though we read the reviews available.

The rooms - we were in the bungalows suites which were very nice and well cleaned and cared for. We had a few problems with the hot water and this was sorted quickly on each occasion. As stated on other reviews you have to request a remote for the TV and air conditioning and leave a deposit at reception.

What was not apparent when booking was the high numbers of (non-British) families using the hotel. I would estimate that there was no more than 10% Brits at the site. We booked during term time to avoid families but didn't take into account our European friends. We found having a young family next door to us that there was at times too much noise especially early morning following a late night out.

On the food and drinks side firstly the meals were plentiful although lacking in imagination compared to other 4* all inclusive hotels we have stayed (the best being Queens Bay in Paphos ). The Chinese buffet was great and there is an option of booking a meal at the grill restaurant but there was not any flair that we expected. Simply things like no waiter service for drinks, a free for all for tables rather than being sat by staff. As said in other reviews, after a few days we opted to eat out as it began to get monotonous.

It should also be noted the restaurant is in the hotel opposite not in the bungalow complex. The hotel is in fact Bungalows Miraflor Suites & the Rondo Hotel operating as one.

The pools and pool areas are excellent. The bars and the bar staff up to the job however be aware that the all inclusive drinks finish each evening at 10:30pm. As expected the drinks available are local spirits although served in large measures the choice is limited, ie only two cocktails on the menu for all inclusive users. Again simple things let it down, Sangrai is plentiful but served in one bar with banana liqueur in lieu of fruit & in the other bar they used tin fruit cocktail! No expert but my previous experiences say it should be served with chopped fresh fruit.

The hotel is well placed very close to lively Yumbo center. Having this on the hotels doorstep was useful as the entertainment laid on by the hotel was limited. Yes there was something most evenings but it was kid based early evenings and then of limited appeal afterwards. What we found when we were there the entertainment staff mostly spoke mostly German not always checking to see if there were English (only) speaking guests.

There is limited free wi-fi in the Hotel Rondo lobby. There is a free bus that runs several times during the day to the beach (however a taxi is only 3 euros).

In conclusion, the hotel accomodation was good but be aware - it is a family resort with a large European client base. Knowing what I now know I would have elected to have gone self catering and eaten out each day

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelesLopez, Manager at Bungalows Miraflor Suites, responded to this review, July 23, 2014
Dear Sjlade,

Thank you very much for your recent stay at our Miraflor Suites and for having taken the time to review us on Tripadvisor.

We are happy to learn that you had overall a good holiday and especially enjoyed our lovely bungalows and the pool area.

July and August are holiday season for most European countries, therefore we have many families with children in our hotel during this time. We are sorry if this caused you any inconveniences!

We have read your comments carefully and will discuss them with all relevant departments. Thank you again for your valuable feedback!

Sunny greetings from Gran Canaria,

The management
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Leicester, United Kingdom
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 16, 2014

first of all i want to say the staff at the hotel including Stephen and Margrita in the reception in Hotel Rhondo (neighbouring hotel where food and check in takes place) and staff in the bar pool area were all very helpful and friendly.

However on check in which was fast, we were not given a remote for both TV and air con, therefore had to go back to request this. The pool area is nice with enough sun beds. The hotel is 5-10 mins walk away from Yumbo Centre. Mostly this hotel was full of people from Germany and Holland. There were no other British people here. I found the staff who worked for the entainment really quite rude and forceful. They never spoke in english, and completely ignored us when we took part in a water aeorbic class.

The food is served across the road in Hotel Rhondo, which is ok. Breakfast is better than dinner. However it really is the same food over and over again. after 4 night of this dinner, we were willing to eat out as we were so fed up of the same food. there is not a great selection of deserts. Also please note drinks are not included when you have half board.

Overall the bungalows are modern and clean. However we did have a few issues with ants and spiders but obvisouly due to the climate. The housekeeping staff at the bungalows were all so friendly. which was very nice. plently of towels provided as well. To conclude I would recommend the bunaglows, however the food in served in the hotel across the road is not great.

hotel is 30 mins from airport which was good and the hotel provide a free shuttle bus to the beach. The wifi is only available in the Hotel rhondo lobby area for 3 hours at a time once a day.

  • Stayed July 2014, traveled with friends
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelesLopez, Manager at Bungalows Miraflor Suites, responded to this review, July 17, 2014
Dear Mimi1050,

Thank you for taking the time to share your feedback on Tripadvisor and for highlighting our wonderful staff and the beautiful gardens.

We truly regret to learn that we were not entirely able to live up to your expectations concerning our buffets. We would like to inform you that in addition to the international buffet in Hotel Rondo and the Chinese buffet, we also have a grill restaurant at Miraflor Suites available for dinner.

We will certainly follow up on your remark about the entertainment team.

Once again we wish to thank you for your valuable feedback. Since we constantly follow-up guests' reviews and concerns, please be assured that we share your comments with the relevant departments and also check if we can change something for the better.

With kind regards,

The management
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Bristol, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 16, 2014

A lovely hotel in an amazing area!

Location - this was excellent, walking distance from both the Playa del Ingles beach area & the Yumbo centre (with all the restaurants, bars, clubs, shops you could want!). Although if you found it too hot to walk, a taxi ride was less than 3 euros!

Hotel accomodation - we stayed in the bungalows. The grounds around them were absolutely lovely, amazingly well kept, like a mini tropical paradise. The room itself was also very good, everything you could need, small kitchen, bathroom, living room etc. Air con (with usual deposit required) kept the living room very cool. One downside was no air con in the bedroom which made it quite hard to sleep.

Food - we went full board (breakfast and evening meals). The food itself was really good, good choice of food to suit all needs, usual desserts you would find on all inclusive holidays. We weren't allowed drinks with meals as only full board which was to be expected so not a problem. We even had a departure picnic prepared for us as our flight was the early hours of the morning.

Staff etc - The staff were all really friendly and helpful, especially the lady on reception who was always very helpful. The cleaners who cleaned the rooms everyday were lovely, left us a fruit basket and comp. bottle of wine which was a nice touch.

Area - small supermarket at the top of the road with everything you need (30 second walk away).

Playa del Ingles beach area - was gorgeous, lots of shops/restaurants/bars along beach, lots of sunbeds (7.50 euros per day for 2 beds and a parasol). If prude, careful not to walk too far along the beach as there is a nudist section which is not signposted lol. We often skipped breakfast and meals to come here to eat, could have a massive meal and drinks for under 15 euros!

The Yumbo centre - is full of bars/clubs/restaurants/shops which comes alive at night from around 10pm. If you are small minded and are offended by gay people, avoid as it is quite populated by gay couples/friends/groups and a lot of bars are targeted towards gays. As a gay couple however, we found this quite nice and accommodating for a change! However, straight couples/singles/families with kids etc are made just as welcome and were seen to be having a great time also! Drinks are cheap, special mention to "Divinity bar", went here most evenings, staff are lovely, a big round of 4 drinks, 2 free cocktails and 2 free shots cost 11 euros!

Overall, would definitely visit the area again, and also the hotel!

Room Tip: Try to get a room without a shared patio area, not a problem for us but you never know who your neig...
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelesLopez, Manager at Bungalows Miraflor Suites, responded to this review, July 17, 2014
Dear benji1990,

Thank you very much for having chosen the Miraflor Suites and for sharing your impressions with the traveller community.

How lovely to hear that you spent a great holiday and keep good memories of your stay with us. We are glad that you enjoyed our gardens and the good location.

Above all, we appreciate your praise of our friendly personnel. We will certainly share your kind words which are very rewarding and encouraging for the entire team, thank you!

Again, thank you for this lovely review and we hope to have the pleasure of welcoming you back in the near future.

With kind regards,

The management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Midlands
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 6, 2014

From the moment we arrived we had an amazing holiday. We arrived later than expected (about 11pm ish) as we checked-in asked whether there was anywhere local we could get something to eat. However they had plated up some food ready for our arrival which was so thoughtful after a long day travelling. Staff were lovely throughout our stay as were all the guests; it was lovely to stay in a complex that wasn't full of typical brits abroad.
Our room was perfect, it was modern and clean with really good air-con.
The food was plentiful, choice of Chinese and a BBQ which we would really recommend. I am gluten-free and everyday staff would cook me fresh meat or fish on arrival to the restaurant. However in order to have meals prepared especially the complex charge extra which was unfair, I managed without the need to pay. We were all inclusive and drinks were pretty much all you needed; beer, wine, spirits and soft drinks - cocktails and ice-creams were not included.
Overall a very relaxing and enjoyable stay. We're looking to go again in the coming months ;)

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelesLopez, Manager at Bungalows Miraflor Suites, responded to this review, July 7, 2014
Dear HollyandEmma,

It was a great pleasure to have you as our guest and to read how much you enjoyed your recent stay with us.

We wish to thank you for highlighting the service of our personnel as well as the general cleanliness of our hotel. Our team was thrilled to hear about your praise.

Concerning the extra cost for glutenfree or other special menus, this applies only to a specially planned and prepared meal with ingredients bought just for this menu. For people with all inclusive and food allergies, our staff is happy to help you choose suitable items from the buffet at no charge.

Looking forward to welcoming you back to our Miraflor Suites soon, we remain with our best regards from Playa del Inglés.

The management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portsmouth, United Kingdom
Top Contributor
92 reviews 92 reviews
10 hotel reviews
Reviews in 26 cities Reviews in 26 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed May 26, 2014

With this being our first stay in the Miraflor suites we were not disappointed. The option for full board for us was best, although full cooking facilities are in the bungalows. Set in well maintained gardens the bungalows are complete with own verandas, sun loungers, table and chair and not especially overlooked other than your immediate guest neighbours.

Very accessible for those who are chair users however you would have to make further enquiries on the extent of access for the whole complex and adjacent hotel. The suites have a nice sized pool, pool bar and restaurant, games areas and a stage for entertainments.

Not noisy as guests tended to be orderly and well mannered even though it was full Maspalomas GLBT Pride and spirits were high and much fun was had.

The food is plentiful, fairly traditional Canarian style with some international dishes and a Chinese cuisine section. The staff from the receptionist, restaurant team and of course our maid who cleaned fully most days to the maintenance men who watered and cleaned the garden areas all polite, friendly and happy in their everyday duties.

Close by the Yumbo centre for the evening drinks, eating out and a good dance but again, not at all affected by traffic, pedestrian or music emanating from the Yumbo. Great place to stay, families would be catered for as the hotel has children's entertainments areas and activities as well as adult based activity such as archery, rifles ( BB style ) and much more.

Room Tip: WiFi is charged per day or other durations. WiFi dropped out quite often and downloading is a partic...
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelesLopez, General Manager at Bungalows Miraflor Suites, responded to this review, June 5, 2014
Dear Scott D,

Thank you very much for having taken the time to review us on Tripadvisor.
We are glad to hear that everything lived up to your expectations and that you had a good time with us at Miraflor Suites.

Moreover we wish to thank you for your comments in regards to our team and the food, the gardens and to convenient location.


Once again, thank you for your review and we are looking forward to welcome you back in the future.

Kind regards,

The management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northampton, United Kingdom
1 review
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 24, 2014

I never normally leave reviews for hotels but found this one so good that I felt the need to share.

We stayed in the Bungalows and they were amazing. They were clean, tidy and had lots of space. The rooms were cleaned daily and the cleaners always did a good job. We had heard before arriving that some guests had had a problem in the past with things going missing from their rooms, but we left 3 Euros on the table for the cleaners and it was there the whole week of our holiday. We had to physically give it to them when we left as they never took it! Beds were comfortable and we always slept well. Shower was also very good.

I myself am a fussy eater and have found that all inclusive buffets in the past to not provide a good selection of food. However, this time was completely different for me and I found the food exceptional. Every Friday they also do traditional Canarian food which was also very good. The foods they gave was all separated so you could add what you wanted to suit your tastes. This I found very good. Fresh food was always being put out so you weren't eating things that has been sat there too long. I always looked forward to our breakfasts!! Will certainly miss them.

The staff at the hotel were always friendly and always made you feel very welcome. As we spent most of our time in the Bungalows side of the hotel we were by the pool bar a lot of the time. Again the staff were very friendly and always willing to make conversation. Elizabeth always had a smile on her face! We also got on especially well with Gian who worked in the evenings. He was great to talk to and made us feel very welcome. He also introduced me to my new favourite drink of Banana Liquor and Lemonade (Needless to say I brought some Banana Liquor back with me!!) He is fantastic at his job and we will miss talking to him every evening.

The location of the hotel is brillant. There is a supermarket at the top of the road (about 2 mins walk!) which is very cheap for those that don't stay all inclusive. Everything you could want is in there. The Yumbo Shopping centre is about a 10 minute walk. This has all your shopping requirements including gifts, restaurants, clothes, cigarettes, alcohol, jewellery to name but a few things. Again, all the locals are very friendly and are not pushy.

All in all the holiday was amazing and we will definately be returning at some point. March is definately the right time to go as well, as it was busy enough but not packed. You were never queing for anything and you could always get a sun bed near the pool.

Thank you to all the staff that made us feel so welcome, we had a lovely time. You're all doing an amazing job! Keep up the good work. We look forward to seeing you again soon.

Room Tip: There are two sides to the hotel, the high rise rooms and the bungalows. The bungalows have a lot mo...
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  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bungalows Miraflor Suites

Address: Avda Timple 4, 35100 Playa del Ingles, Gran Canaria, Spain (Formerly Miraflor Park)
Location: Spain > Canary Islands > Gran Canaria > Playa del Ingles
Amenities:
Bar / Lounge Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#11 Luxury Hotel in Playa del Ingles
#16 Family Hotel in Playa del Ingles
Price Range (Based on Average Rates): $
Hotel Class:4 star — Bungalows Miraflor Suites 4*
Number of rooms: 135
Official Description (provided by the hotel):
The bungalows of Miraflor Suites are situated centrally in Playa del Inglés, in wonderful gardens surrounded by palm trees, with sweet water swimming pool with integrated children’s pool, sun terrace, sun beds and parasol. Miraflor Suites is located in front of Apart hotel Rondo where the reception and another restaurant can be found.Distance to the beach 1500 meters, free shuttle bus service several times daily. In the neighbourhood you can find bus stops and shopping facilites. The shopping centres “Yumbo” and “Kasbah” are in short walking distance. All rooms are also accessible for elderly and disabled guests, with doors 86 cm, 90 x 90 cm and an accessible shower. Handles, toilet seat and shower chairs are available, pre reservation necessary. ... more   less 
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Also Known As:
Bungalows Miraflor Park Hotel Playa Del Ingles
Hotel Miraflor Park
Miraflor Park Hotel
Bungalows Miraflor Suites Playa Del Ingles, Gran Canaria

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