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“Trendy Hotel, great location!” 4 of 5 stars
Review of Gold By Marina

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Gold By Marina
4.0 of 5 Hotel   |   Av Estados Unidos de America 15, 35100 Playa del Ingles, Gran Canaria, Spain (Formerly Apartamentos Carmen)   |  
Hotel amenities
Ranked #1 of 137 Hotels in Playa del Ingles
Greater London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
“Trendy Hotel, great location!”
4 of 5 stars Reviewed 2 days ago NEW

The decor is what stands out at this hotel. Very trendy and cool without being pretentious.
The pool is great with plenty of lounge space.
Bedroom was cool. I stayed in a twin room with a friend. Loved the seating area. And the balcony was great. Not worth the extra cost for the sea view though, as you cant really see the sea. Would prefer a pool view next time.
Its an Adults only hotel, which is exactly what you want if you dont want little kids running around the place being loud and annoying.
Wifi was great in the bedrooms but a bit weak by the pool.
The gym was a bit disappointing. Only 3 machines and no free weights, which i thought was a bit weird.
5 minute walk to the Yumbo centre and all the gay nightlife there which was really handy.

Room Tip: Go for the pool view over the sea view
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  • Stayed May 2015, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager H, Front Office Manager at Gold By Marina, responded to this review, 2 days ago
Good evening,

Thank you very much for your feedback! This kind of comments help us to improve everyday. We will take note about the negative aspects which you have mentioned (Wifi in the common areas and the gym) and we will take them into account in order to get better in a short future. We hope to see you very soon and remember that we are at your disposal for any request or suggestions.

Take care and have a GOLD day.

Cynthia.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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433 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Ljubljana, Slovenia
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

In september 2014 my wife and I spent two weeks in exceptional vacations in this hotel. The hotel we chose at random, even with some risk as it was then just completed renovation. And it paid off ! We enjoyed the full hotel services. The location of the hotel is excellent, easily accessible to the shops, shopping centers, coastal promenade, beach .... Also free parking for renting a car is taken care of. The room was equipped with everything you need in a way that we liked. Maids perform their work professionally. The breakfasts are lavishly stocked with a large selection of both cold as well as hot dishes. So we always started the day with a delicious breakfast. Service was very helpful and special requests never been problems. Pool and especially sun terrace offering complete comfort. At the reception desk and get an assessment of hotel buffet is excellent. Friendliness and willingness to help at each step.
This hotel we would recommend for couples who want to spend an unforgettable holiday.

Room Tip: “Best views floors 5 and higher. We stay at the top, at 8th.”
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  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager H, Front Office Manager at Gold By Marina, responded to this review, 2 days ago
Good evening,

Thank you very much for you lovely review on Tripadvisor. We are very glad to hear that you had an unforgettable stay at GOLD! It is our main goal!:-). The beach and and the good weather are waiting for you, so we hope you decide to come back very soon!.

Take care and have a GOLD day!

Cynthia.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cheltenham, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

i cannot fault this hotel it's different but in a really good way awesome, i would highly recommend, location is perfect exceptionally clean, staff really helpful, hotel room amazing, don't take my word for it go and stay. best bed i've slept in ever.

  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager H, Front Office Manager at Gold By Marina, responded to this review, 2 days ago
Good evening :-),

Many thanks for your comment on Tripadvisor. It is a great satisfaction to know you enjoyed your holidays at GOLD! We hope you come back very soon!!!!!!

Take care and remember that we are GOLD LOVERS.

Cynthia.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Put simply, I cannot recommend GOLD enough.

Having only recently opened, the decor is clean, bright, minimalist and IKEA style, with some very lovely unique touches to it. The standard room we had was big, with a hob, microwave, fridge, kettle, coffee maker and cutlery/ crockery. The whole place is spotless, despite not having the room cleaned two days a week (I don't know how we coped). It has two great pools, and so many comfy sun-loungers and 'double bed' spots around the place, you will never see any 'towel-reserving'. There is also a little raised terrace area with a large hot tub and more sunbathing spots.

The breakfast was great, and worth the extra money, and yes, the cooked food did get a little warm rather than hot, but this was usually because everyone was eating the freshly cooked omelettes/eggs or massive selection of cold meat/cheese/pastries/fruit etc.

The location of the hotel means you're 5-10 mins walk from a huge golden sandy beach, and the same from some excellent restaurants (see TripAdvisor list). If you really fancy some 'London-quality' Spanish food, try Calma Chicha, 10 minutes walk, South of the hotel. There is also a supermarket next door to the hotel for lunch/ snacks.

The best thing about Gold are the staff, who are superb. Everyone from the very helpful reception staff (particularly Rolando) to the restaurant and bar staff who would bring round samples and provide pool-side service, and the friendly cleaners and maintenance staff.

Really in no doubt as to why GOLD is number one, and so glad we decided to book. We will be back.

Stayed May 2015, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager H, Front Office Manager at Gold By Marina, responded to this review, 3 days ago
Dear Mike,

Many thanks for sharing your experience on Tripadvisor. We are very happy to hear that you enjoyed at Gold a lot. We hope you decide to come back for your next holidays. We will wait here for you :-).
For any request or suggestion, remember that we are at your disposal.

Take care and have a GOLD day.

Cynthia.

.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warminster, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here with my wife for two weeks in early May 15. The Hotel Staff were more than helpful and went over and beyond any service we had received before. The Hotel was clean. The food was very good with an excellent variety, the hotel pools were crystal clear and well maintained. The room was spacious and although on B7B terms, we felt fully able to prepare and cook a full meal in the galley kitchen. The bed was comfortable and the pillows soft. All-in-all an outstanding place to stay for a couple wishing to take advantage of the beach and the local Yumbo night life centre. There was a well stocked supermarket next door and German style eateries and bars within a 5 minute walk.

Room Tip: We stayed on the first floor and the people watching opportunities were excellent. However, go for...
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  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager H, Front Office Manager at Gold By Marina, responded to this review, 3 days ago
Good evening,

WOW! :-). Thank you very much for your lovely comment! It is a great satisfaction to know that you had a fabulous stay at GOLD. We hope to see you very soon to enjoy the good weather in Gran Canaria :-)

Take care and have a GOLD day!

Cynthia.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just returned from a week at Gold - We had an excellent time for the whole week. The money spent on this Hotel has been very well spent. We were in a lovely terrace room, very modern and a big improvement on the normal types of rooms you can experience in GC. Bathroom size is a bit tight but this is due to the extra large shower so nothing to moan about. One area we had a problem in this particular room was storage. Very limited storage i.e. no drawers etc and only a few coat hangers.

The breakfast was EXCELLENT. Plenty of everything, Chef to cook fresh eggs / omelettes etc. The biggest orange juicer I've seen. Loads of breads, meats and cheeses as well as cakes and hot Spanish breakfast.

Lunches are equally as good with a good selection of pizzas, salads, pastas & boards of meat / fish. The prices are very reasonable.

For us the best thing about this hotel are the staff - all are so friendly chatty and professional but also respecting personal holiday space.

We were impressed with Marta, Jennifer, Patrick, Pedro, Adam, Raphael as well as others who names I did not get. I particularly impressed with the Lifeguard who was assisting an elderly easy into and out of the pool.

The Hotel could think about providing a room for those who have a late check out. As I think charging 30 Euros to keep the room on for a few hours just so we could have a shower was a bit steep.

I would recommend this Hotel and will definitely stay again.

Room Tip: There are very differing rooms at this Hotel so please ensure you research the room and the types of...
See more room tips
  • Stayed May 2015, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager H, Front Office Manager at Gold By Marina, responded to this review, 4 days ago
Hello!

Many thanks for your lovely comment! Our main goal is to achieve that our clients enjoy and have an unforgettable holidays at GOLD so it is a great satisfaction for us to know you had a fabulous stay. We hope to see you soon!

Take care and remember that WE ARE GOLD LOVERS!

Cynthia.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was our second visit to this fabulous hotel. The staff are very friendly especially Armando on reception and Juan in the restaurant. We were greeted with a glass of Cava and immediately slipped into holiday mode.The décor is very modern and minimalist , maybe not to everyone's taste but we loved it. The room and hotel grounds are immaculate and there was always someone cleaning and touching up paint work in all areas. The location is also very good lots of restaurants within easy walking distance and a 10 minute walk to the beach (use the steps across the road from the hotel entrance) We will without doubt become regular visitors to this wonderful hotel. Well done Gold & thank you.

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager H, Front Office Manager at Gold By Marina, responded to this review, 4 days ago
Good evening,

Thank you very much for sharing your experience on Tripadvisor! :-). We are very glad to hear that you had a lovely stay at GOLD! We will wait for your next holidays to see you again at GOLD.

For any request or suggestion, remember that we are at your disposal!

Take care and have a GOLD day!

Cynthia.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Gold By Marina

Address: Av Estados Unidos de America 15, 35100 Playa del Ingles, Gran Canaria, Spain (Formerly Apartamentos Carmen)
Location: Spain > Canary Islands > Gran Canaria > Playa del Ingles
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Playa del Ingles
#2 Romantic Hotel in Playa del Ingles
#6 Family Hotel in Playa del Ingles
Price Range (Based on Average Rates): $
Hotel Class:4 star — Gold By Marina 4*
Number of rooms: 134
Reservation Options:
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Also Known As:
Apartamentos Carmen Hotel Playa Del Ingles
Apartamentos Carmen Playa Del Ingles
Carmen Playa Del Ingles
Gold By Marina Playa Del Ingles, Gran Canaria

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