We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Devoted to relaxation” 5 of 5 stars
Review of Gold By Marina

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Gold By Marina to your Saves list
Gold By Marina
4.0 of 5 Hotel   |   Av Estados Unidos de America 15, 35100 Playa del Ingles, Gran Canaria, Spain (Formerly Apartamentos Carmen)   |  
Hotel amenities
Ranked #1 of 138 Hotels in Playa del Ingles
Birmingham, United Kingdom
Top Contributor
105 reviews 105 reviews
46 hotel reviews
Reviews in 55 cities Reviews in 55 cities
79 helpful votes 79 helpful votes
“Devoted to relaxation”
5 of 5 stars Reviewed yesterday NEW

Outstanding customer service, helpful staff,imaginative design, excellent breakfast. Simply superb.
They've taken an old 60s concrete hotel and given it a quirky twist . Totally devoted to relaxation.

  • Stayed February 2015, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager H, Front Office Manager at Gold By Marina, responded to this review, today
Hello there James!

Wow! We are so impressed by your expert profile! 46 hotel reviews and we still deserve your full score... that's so wicked!! Let us say a great THANK YOU for such a brief but generous opinion on GOLD!

We are anxious to know when your next visit to Gran Canaria will be and looking forward to welcoming you with open arms in Playa del Ingles.

Thank you very much again and have a GOLD day!

Armando, Front Desk Dept.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

293 reviews from our community

Traveler rating
    226
    47
    11
    8
    1
See reviews for
8
183
14
2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Hilversum, The Netherlands
1 review
5 of 5 stars Reviewed 4 days ago NEW

A nicely designed hotel, lots of nice places to enjoy the sun, two swimming pools, welcoming reception and treatment, a telephone call on day 2 as to inform if everything is ok, good service, comfortable beds and a very rich breakfast till 12 o'clock.

  • Stayed February 2015, traveled as a couple
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager H, Front Office Manager at Gold By Marina, responded to this review, 4 days ago
Dear Myba24,

thanks a lot, really, thank you very much for your nice review in TripAdvisor. Simply, you are LOVELY! It makes very happy that you had a nice stay at GOLD and you are thinking about the next time that you are coming to visit us.

Take care, have a GOLD day and remember.. WE ARE GOLD LOVERS! :)

Cris.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 1 week ago

We have just come back from a 5 night stay at gold. Such a lovely place! The hotel was gorgeous, the staff were friendly and helpful. Breakfast was served between 8 and 12, so no hurried mornings. And the choice at breakfast was huge! We were there for valentines day and after spending a day out we came back to find the maids had left us little love heart chocolates on our table. Little touches that made this an excellent hotel. Would highly recommend!! Thank you gold, we had a lovely time!

  • Stayed February 2015
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager H, Front Office Manager at Gold By Marina, responded to this review, 1 week ago
Dear Rebecca78broadley,

thank you very much for your gorgeous review about your days at GOLD. You are simply FANTASTIC. We are glad you have right choice and you had a wonderful stay with us and our service fulfilled your expectations.

We will keep these little touches to make for your next visit your holidays better, better and BETTER.

Take care and remember... WE ARE GOLD LOVERS! :)
Cris.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

One of the best hotel I have stayed on. Near to everything in Playa del Ingles, good and free parking spot for the rental car. Really good wifi on the room. Nice modern and clean rooms. But the best is the staff. They are really great and service minded. The Hotell got two nice pools and a wonderful whirlpool. The restaurant has really nice food and drinks. We will return to gold by marina many times

Stayed January 2015, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager H, Front Office Manager at Gold By Marina, responded to this review, 1 week ago
Hi Kent F,

thanks, thanks and again THANKS for such your nice review in TripAdvisor. It makes us happy if you had a nice stay at GOLD.

We will be here waiting for your next visit (as soon as possible) with a delicious "Mojito" for you.

Take care and have a GOLD day! :)
Cris.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked in for 1 week. Currently on day 3. Greeted by a lovely guy at reception who offered as a glass of fizz throughout check in. Always a good start. Room was on the 2nd floor and we were blown away. It isn't your typical gran canaria room. So modern and fresh. Beds are so comfy it was hard to get up in the mornings. But then the breakfast makes it worth it. There is so much selection it's unbelievable. Staff so incredibly friendly. I can't rate this hotel high enough. We would certainly book in again if we return to Gran Canaria.

Stayed February 2015, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager H, Front Office Manager at Gold By Marina, responded to this review, 1 week ago
Dear MikeHarrisUK,

WOW! Still in GOLD and such a nice review about your stay. It makes us happy that you are enjoying your days here. We know exactly where are you staying ;)

In case you need something, please, don't hesitate to contact us, the reception team will provide you all you ask. We will make better, better and BETTER your holidays during your break at GOLD.

Have a GOLD day,
Cris.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
København
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I just returned from this gem of a hotel, where I spent a week of holiday with my family.
We are four adults and fairly picky when it comes to hotels - since I work in the industry myself.
Gold By Marina has been refurbished within a recent few years and it quickly becomes obvious that a great effort has been made to create a unique and comfortable space - with a light and personal style. The hotel is suitable for adults who come there to relax and unwind.

We were met by smiling and approachable reception-staff and offered a glass of sparkling wine, while the receptionist walked us through all of the essential information before checkin-in. They had payed attention to our reservation comments and we were given two great rooms on a high floor. The rooms were well-equipped with a small kitchenette, a large shower, a lovely balcony towards the pool and a fresh and comfy bed. The room was clean to perfection.

The staff was exceptionally helpful during our entire stay. From the Barkeeper meeting our special drink requests to the Maid that left us extra hangers, on her own initiative, when she probably noticed our many shirts and jackets that we piled up on the table. A special thanks to Armando on the Front Desk, who was very knowledgable on restaurants and places to go. It is quite a jungle to find a great restaurant in the area, if you, like me, are a bit quality-conscious and prefer something a little different than Norwegian/German all-you-can eat buffet. He is patient, delivers amazing service and is great asset to the Hotel.

Don't miss: The breakfast that has everything you could possibly desire, treat yourself to a relaxing massage by the pool and a dip in the Hot Tub while watching the sunset.
Friendly critique: The hotel gym could use a few more features like free weights, a treadmill, some mats and essentially a bit more space. The air-scent in reception is a cool feature - but at times a bit strong and overpowering, when you want to sit down for a drink in the lobby bar.

We came with very little expectation towards the hotel, but ended up so very pleasantly surprised about everything.. Gold By Marina made our stay memorable and gave us the luxury of being able to relax and wire-off. Thank you.

Stayed February 2015, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager H, Front Office Manager at Gold By Marina, responded to this review, 1 week ago
Dear SaraMariaCK,

All that WE can say is WOW! Thanks ever so much for your gorgeous review in TripAdvisor. We are very glad that you had a good time with us and the GOLD concept is being so well accepted.

When did your say you're coming back again? ;) Whenever that may be, please do not forget to email us in advance in order to let us know and in case you have any special room request. Our email address is reception@goldbymarina.com.

Take care and remember... WE ARE GOLD LOVERS! :)
Cris.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 1 week ago

The hotel is the newest in Playa del Ingles and rated as the best.
I guess if you are looking for accommodation in Playa del Ingles then you know what it is like. If you are looking in Gran Canaria in general and would like a low-key, authentic experience then avoid Playa de Ingles. It is a run down sea side resort full of Brits and Germans and has really seen better days. The hotel itself is not on the beach but in the 'resort' area so does not have nice views or surroundings.
But... the staff are lovely, the breakfast buffet is great and it is clean.
The rooms do feel cold and a bit stark but it was good for the price.

Stayed February 2015, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager H, Front Office Manager at Gold By Marina, responded to this review, 1 week ago
Dear Frenchisfun,

Thank you so much for spending some time sharing your experience at Gold on Tripadvisor! Your opinion is very important to us, as we are constantly trying to improve our services, and believe us if we say that your particular review has been very helpful.

Take care and have a GOLD day! :)
Cris.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Gold By Marina? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Gold By Marina

Address: Av Estados Unidos de America 15, 35100 Playa del Ingles, Gran Canaria, Spain (Formerly Apartamentos Carmen)
Location: Spain > Canary Islands > Gran Canaria > Playa del Ingles
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Playa del Ingles
#1 Luxury Hotel in Playa del Ingles
Price Range (Based on Average Rates): $
Hotel Class:4 star — Gold By Marina 4*
Number of rooms: 134
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, T4B, Hotels.com, Travelocity, Despegar.com, Odigeo and Tingo so you can book your Gold By Marina reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Apartamentos Carmen Hotel Playa Del Ingles
Apartamentos Carmen Playa Del Ingles
Carmen Playa Del Ingles
Gold By Marina Playa Del Ingles, Gran Canaria

Owners: What's your side of the story?

If you own or manage Gold By Marina, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.