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“Gold” 5 of 5 stars
Review of Gold By Marina

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Gold By Marina
4.0 of 5 Hotel   |   Av Estados Unidos de America 15, 35100 Playa del Ingles, Gran Canaria, Spain (Formerly Apartamentos Carmen)   |  
Hotel amenities
Ranked #1 of 139 hotels in Playa del Ingles
Pescara, Italy
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Gold”
5 of 5 stars Reviewed 2 days ago NEW

Wonderful week at Gold. Unbelievable breakfast, rooms clean and stylish, staff friendly and professional at the same time, pools ad solarium really relaxing! Food and drink at the pool bar really good and cheap. Just one tip: maybe the rooms need some kind of wardrobe (or furnitures in general).

Stayed August 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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35 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
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English first
london
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

My fiance and I booked this very last minute. Not sure what to expect as haven't been to the canaries before and were a bit worried about "brits on tour". The hotel is NOTHING like that! And the area is not like that either!!
The hotel is fantastic. Very clean, very beautiful, very new and even though it was full it didn't feel like it was. The staff were amazing and catered to every question and every requirement. The swimming pools were very clean and very enjoyable, the large one is refreshingly deep! The sunloungers very comfy! We didn't see a cloud for 7 days!!
We were in room 604. Sea facing very comfy bed, small sitting area and nice little kitchen. WiFi was good and free.
Location was great. 5 to 10 minute walk to beach. 10 to 15 min walk to main bar and restaurant area. Taxis were dirt cheap anyways!!
The entire experience at the hotel was just amazing! Thank you!

A couple of suggestions just for the hotel as it is new. But these in no way detracted from our fantastic holiday there.
The chairs on the balcony were quite uncomfortable. Maybe dedicated cushions?
There parasols around the pool were immovable and so the majority of sun lounges couldn't get shade. Maybe a couple of mobile parasol that the life guard could move around?

P.s. the saxophonist at night was great and a nice touch!

Room Tip: I think they're all good!
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager H, Front Office Manager at Gold By Marina, responded to this review, 3 days ago
Dear Traveltrip13 thank you very much for your excellent comment!

It pleases us to know that, even if you weren´t completely sure if it was a good idea to book, you enjoyed your stay!
Having fantastic guests as you makes this hotel fantastic too! It pleases us to know that the style it´s different because it is what we expect to offer to our guests, something different to remember.
Hoping to see back in the hotel enjoying our pools and sunbeds, we will consider your recommendations!

Have a GOLD day.
Jose
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, England, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at Gold between 28th July - 1st August.

Hotel:
Clean, newly redecorated. Great vibe, 50's inspired meets modernism. Our room was 514 - great views of the jacuzzi and main pools. Nice and quiet.

Staff
Great - really lovely. Really accommodating and friendly. Not that we needed for much but they were there to help.

Pools
Lush - we especially enjoyed the solarium - where we spent most of our time. Relaxing and jumping in the jacuzzi. Great wifi everywhere as well which made streaming tv/movies awesome.

Close to beach and some nice food spots. Definitely recommend and would go again. I actually preferred that it wasn't fully booked too.

Room Tip: Top rooms, 514/614/714/814 - get great views.
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  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager H, Front Office Manager at Gold By Marina, responded to this review, 3 days ago
Dear Samantha, thanks a million for your comment!

It is great that you got surprised by GOLD, and also to know that you liked it retro style. All our staff will be glad to have you back in the hotel enjoying our solárium and its jacuzzi, don´t forget to try the eco-shower the next time!

Have a GOLD day!

Jose
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Gravesend, England, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is amazing, staff very friendly ultra helpful. The rooms were beautiful, ultra modern,clean and ours was cleaned twice in our 6day stay. Pools were relaxing friendly staff at the poolside bar and resturant. Also had jacuzzi,gym,massages were available daily at a good price. The whole atmosphere of this hotel was lovely. I would highly recommend this hotel to everyone. Also the added bonus that its an adult only hotel which is nice for people who just want to relax. Very good location. If there was a 10* rating i would definatley give but as there isnt i give it 5 stars. Thanks guys for a great first time visit...i will be going back . Decor throughout was great right down to smallest details. I would be happy to actually live at this hotel had everything you would need.

Room Tip: We stayed on the ground floor which had a patio and two lovely comfortable sun beds and caught the s...
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  • Stayed August 2014, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager H, Front Office Manager at Gold By Marina, responded to this review, 4 days ago
Dear Bridget, thanks a lot for such an awesome comment!

It is great to know that our guests go back home with a good taste in their mouth! Comments like yours helps us to keep on improving our services, the one´s that we already provide and the new ones 's that you will find in your next holidays.

Looking forward to see you at the hotel, have a GOLD day!

Kind Regards.
Jose
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Stavanger, Norway
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a new and clean hotel that was easy to fall for. Nice decor inside and out. Service-minded staff, who were friendly and communicated good information. One thing that could be better - was cleaning. The glasses we had used was left in the sink when we came back after cleaning, so we had to wash them yourself. It was not quite our mind to come on holiday to dish washing. We also had to go for the purchase of hand soap, since there were only two small tubes of body soap and hair soap. This was not replaced when we used them. This is the thing that is possible to improve on, thankfully. (I give you 5 in the hope that you can improve on this - do not disappoint me.) For this was a beautiful hotel with a short distance to shops, restaurants and beach. I appreciate the staff at the reception / bar when they took good care of us when we first asked about something and was cheerful and friendly every time we passed by. I do not regret that we chose this hotel - maybe one day we'll be back! :-) Thank you for your kindness, and for a nice holiday.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager H, Front Office Manager at Gold By Marina, responded to this review, 3 weeks ago
Dear 123janita,

Thanks ever so much for your fab review on GOLD!

Please be sure that we are already taking good care of all little details that should be improved for the sake of your own confort.

We are really looking forward to seing you again very soon!

Take care and have a GOLD day!!

Jan.
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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Trendy. Gayfriendly. Nice rooms. Clean.
We stayed for a week. The hotellservice was perfect. Pools with relaxing music at all recreationspots. Only cleaning 5 days.
But we still give the hotell 5 stars. We vill be back.

Stayed July 2014, traveled with friends
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager H, Front Office Manager at Gold By Marina, responded to this review, 3 weeks ago
Dear Bertil,

Thanks ever so much for your fab review on GOLD!

Please be sure that we are already taking good care of all little details that should be improved for the sake of your own comfort at our "spa-like" hotel :)

We are really looking forward to seing you again very soon!

Take care and have a GOLD day!!

Jan.
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1 review
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is newly renovated, and I did not know what to expect. But from the pictures it looked amazing.

At the arrival, we got a short briefing about the hotel, the renovation, the services etc.. and also a welcoming drink of our choice.

*Location
This hotel has in my opinion a very ideal location. A five minutes walk to Yumbo centre, and just a little bit longer to the beach. Also it is located almost wall to wall with Hiperdino supermarket. It was approximately a 35 minute bus transfer from Las Palmas airport (LPA).

*Staff
Very friendly staff, always helpful and happy, with a 24hour reception.

*Areas
The poolside is one of the best I've ever experienced. Many sunbeds, with modern design and are located very good in relation to the sun. 2 pools, one main pool, and one side pool which is not very deep.
One of the roofs also have its own sunbeds, with a eco-shower and a jacuzzi.
The gym was quite dissapointing, however, good enough for many.

*Rooms
Very fresh and modern rooms. Everything you need to cook a meal, air condition and a nice balcony. Notice that you have your own WiFi access point which will be turned on when you insert your key card into the power switch, this is free of charge. The internet access was very good.
There is also 3(!) elevators.

*Cleaning
Not sure about this one, we did not get our room cleaned 2 or 3 days, maybe lack of routine, or maybe we were sleeping when they knocked.

*Food
Very surprised with the menu, and the standard of the food. Would absolutely recommend you to have a lunch by the pool.
The breakfast was also a surprise. You had all the things for a classic english breakfast, all kind of breads, coffe, ham, cheeses, fresh orange juice, yoghurt, donuts etc etc.


If you want a modern, fresh and good located hotel, this is your pick.
If I would go here again, I would stay here.

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager H, Front Office Manager at Gold By Marina, responded to this review, 3 weeks ago
Hello Joakim!

Thank you very much for your review! We are very glad that you had a good time with us and the GOLD concept is being so well accepted.

If you ever plan to come back do not hesitate to contact us so we will give you a nice located room.

Take care and have a GOLD day!

Jan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Gold By Marina

Address: Av Estados Unidos de America 15, 35100 Playa del Ingles, Gran Canaria, Spain (Formerly Apartamentos Carmen)
Location: Spain > Canary Islands > Gran Canaria > Playa del Ingles
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Playa del Ingles
#1 Luxury Hotel in Playa del Ingles
Price Range (Based on Average Rates): $
Hotel Class:4 star — Gold By Marina 4*
Reservation Options:
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Also Known As:
Apartamentos Carmen Hotel Playa Del Ingles
Apartamentos Carmen Playa Del Ingles
Carmen Playa Del Ingles
Gold By Marina Playa Del Ingles, Gran Canaria

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