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“everything you need in a quiet location” 4 of 5 stars
Review of Santa Barbara Apartments

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Santa Barbara Apartments
1.0 of 5 Hotel   |   Calle Barcelona, 1, 35100 Playa del Ingles, Gran Canaria, Spain   |  
Hotel amenities
Ranked #93 of 139 Hotels in Playa del Ingles
stockport
1 review
“everything you need in a quiet location”
4 of 5 stars Reviewed March 3, 2010

My friend and I spent a week here, just relaxing and getting some sun. Unfortunately the sun wasn't being cooperative; we had dreadful weather for 4 out of 7 days with strong winds and heavy rain. The bungalow was clean, well-equipped and the location was very quiet and peaceful. Getting in and out of the compound wasn't a problem although the lock on the gate needed oiling. The Maspalomas dunes were a splendid sight but not a comfortable place to be; my friend, who is a nude sunbather, got alot of hassle from the men wandering about the nudist section of the beach. It was quite intimidating. Overall we enjoyed our stay here, and would happily go back to the Santa Barbara bungalows, but sadly not to this resort.

  • Stayed February 2010
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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31 reviews from our community

Traveler rating
    5
    12
    7
    5
    2
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11
5
2
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
North Wales
Senior Contributor
43 reviews 43 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed January 26, 2010

unkempt, dirty and old.
You needed a key to get into the complex, and if you lost it you were out for the night as nobody stays in the reception it only runs for a few hours a day.We were moved to this complex as the Rebecca park was so bad
The bungalow we were in had had both doors forced open, the handle on the outer shutter fell off each time you touched it and the gardens were a mess, the sprinkler system that went on at 5 am each day has seen better days and was so loud it woke us up every day.
Each day you would have a choice you could A)have one shower (for 5 of us this was extremely hard) B)wash your clothes or C)wash your pots as the water was only hot for 10 minutes, when I reported this I was told it was because the tanks are so small.
For a family of 5 the bungalows are not big enough, and we only had outside seating for 3.
The bathroom was very smelly even the hole in the roof did nothing to get rid of the smell, there is no bath only a shower that runs hot for 10 minutes then its stone cold. The shower curtain was mouldy as was the shower stall and it had mildew in there, the towels were threadbare as was the bathmat. There was stains all over the roof and paint peeling off.
In the both bedrooms paint was peeling off the walls, the beds were damp and old and the bedding was past its best. There was graffiti in the draws and the lights did not work.
In the living room the walls were dirty and marked and seating was stained and old, the tv was a pay per view but with NO ENGLISH CHANNELS at all.
The 5 pools which were all unmanned and dirty were not heated and stone cold, so cold you could not use them even if you dared.
The maids only came in a couple of times and it was 11nights to change the beds!
The on site bar/restaurant was not open and looked like it closed down about 2 years before.
The complex only has about 20% holiday makers, the rest live there and can be rude as they make you feel like you do not belong there.
The only good thing I can say is that the staff were lovely, any help she could give us when she was there she would.
PS Mark you did help a lot but learn when the markets are on, we missed 2 and went on the wrong days!
If you are thinking of going to Grand Canaria DON’T !!! Go to Tenerife Peurto De La Cruz and stay at the Casablanca, we pay less to stay there and its like a different world to this place, just read the reviews for yourself!

  • Stayed January 2010, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Llandudno
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 22, 2010

Moved here because we refused to stay where first choice had booked us into, had to wait for this rep(Mark) to vist us because our rep was on day off even after leaving urgent message for her .When Mark came to see us he told us no one would accept anyone after mid day we said we couldn't stay where we were he then told us there would be a charge to move us, (this was dropped). After many phone calls Mark managed to find us space on his complex. Key for entrance to complex, restaurant and bar closed down, reception only open limited times helpful when there, lucky for us they were open when we had to call doctor for grandson after visit to aqua park. No information about site / area, man came around on Thurdays selling water. No life guards with five pools. Most people seemed to live there. both doors looked as if they had been broken/ forced into. paint peeling from wall because of damp, drawers in kitchen had all dropped so you had to lift them to close. could hear next door walking around and talking. Towels stained and only fit for dog/dusters, shower curtain mouldy and tiles missing from floor. five of us but only one could have a shower no more hot water for hours, beds not great but ok, pillows stained and very flat, itchy blanket on each bed. sheets changed after 11 days. front of draw missing in one bedroom, pay to view tv with no english channels. garden unkept sprinklers came on very early they sounded like a plane taking off! Only really nice things I can say are - lady on reception very helpful and Mark our rep was excellent he came to see us every day.

  • Stayed January 2010, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
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liverpool
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed January 4, 2010

I have to say after reading reviews i was abit put off coming here but on arrival with partner and 2 young kids i was surprised how nice this complex is you have a locked gate to get you onto complex which has residential ,holiday home and tour operator bungalows the complex also has 5 pools which are dotted around and lucky for us we had one leading from our patio area at back of the bungalow which my children loved.
The rooms were very clean and tidy and had 2 good sized bedrooms a nice bathroom and kitchen come living area .
The complex is in a good location nice and peacefull but only 5 minutes from yumbo centre and a 15 minute walk would take you to the beach and dunes the kasbah is a 5 minute taxi ride but with a 2 year old a nice walk would take a good 20 minutes ! thats why a taxi ride was better for us.In all would stay here again no problem but does need abit of paint here and there but complex is very safe and staff are very helpfull and mark our first choice rep was brilliant and good with kids nothing was to much trouble for him a big thank you for a good holiday 26th dec to 3rd jan xxxx

  • Stayed December 2009, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Epping
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 4, 2010

Have just come back from Santa Barbara bungalows. The place is centrally located - near the night life/shops and beach yet very quiet. The bungalows were basic but clean and quite comfortable - beds a bit lumpy but nothing new there. Staff very helpful. Pools were freezing but we were away in December. For what we paid this was good value for money.

  • Stayed December 2009, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
essex
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
Reviews in 15 cities Reviews in 15 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed March 25, 2009

Just got back ... was staying at Marbella Golf Bungalows but chose to pay extra to stay here for the last ten days of my stay. Very close to the Yumbo - but not too noisy. Whole complex very quiet and relaxing.

We were there as Carnival hit town - bungalows on complex filled up with carnival revellers, which was good fun. Otherwise complex is filled with long-stay couples and some privately owned bungalows used at weekends.

Bungalows basic, clean and enough space to not feel enclosed. Good maid service, only drawback is if three individuals stay together only one set of keys - which meant much coordination to ensue everyone was able to get in and out of the complex as they wanted. However soon solved this by getting more keys cut at a local iron mongers shop in yumbo complex.

Would definately visit again ... but would book through an agent as room rate of 65 euros per night (booking direct at busy time) could be bettered by booking ahead via agent/website.

  • Stayed March 2009, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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CANNOCK
1 review
3 of 5 stars Reviewed March 14, 2009

Went 2007 also 2008 had a brilliant time very friendly staff. Close to all amenities felt very safe and comfortable with two young children. Some things basic but the fac t it was quiet and the security take first place. would gladly go back again given chance made quite a few friends in the friendly residents who live there all year long.

  • Stayed November 2008, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Santa Barbara Apartments

Address: Calle Barcelona, 1, 35100 Playa del Ingles, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Playa del Ingles
Amenities:
Kitchenette Swimming Pool
Hotel Style:
Ranked #93 of 139 Hotels in Playa del Ingles
Price Range (Based on Average Rates): $
Hotel Class:1 star — Santa Barbara Apartments 1*
Number of rooms: 105
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Also Known As:
Santa Barbara Apartments Hotel Playa Del Ingles
Santa Barbara Apartments Playa Del Ingles, Gran Canaria

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