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Axel Beach Apartments & Lounge Club - Maspalomas
3.0 of 5 Hotel   |   Avda. Tirajana n0 32 (Entrada por Calle Timple) - 35100, 35100 Playa del Ingles, Gran Canaria, Spain   |  
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Ranked #14 of 139 Hotels in Playa del Ingles
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Review”
4 of 5 stars Reviewed March 15, 2014

Lovely relaxing environment and very convenient location. The street side apartments do get traffic noise. Pool side apartments have great views. Great pool area and the evening cocktails all made for a relaxing time.

  • Stayed March 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AXELBEACH M, Director General at Axel Beach Apartments & Lounge Club - Maspalomas, responded to this review, March 22, 2014
Dear Guest,

Thank you so much for your great opinion!!
We really appreciate your time to give us your opinion, for us is always welcomed our guests help to improve our services.
We are pleased to have had you with us and hope to see you soon at any of our worldwide Axel Hotels.

Million thanks,

Cristina Cañas
General Manager
Axel Beach Maspalomas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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482 reviews from our community

Traveler rating
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Families
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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English first
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 10, 2014

I've stayed at a few budget and "gay friendly" places in Playa Del Ingles, but all wail in comparison to Axel Beach! Not only was the stumble home from the Yumbo convenient, the apartment was hospitable and clean, the beds were surprisingly comfortable, and the toiletries were a very cute touch!
The pool was chilly, but then again it was February, the jacuzzi made up for that though. Lots of sun until the late afternoon meant a lovely tan. Didn't get to experience the pool-side massages, but maybe next time.
What really topped off the experience were the staff - always welcoming and friendly, especially Fabrizio and Alex! Oh, and Pancho is great for a late night pep talk ("Don't worry, be happy!")

Guaranteed to stay again, can't recommend enough :)

Room Tip: Pool view is great for daytime sun, but street view is good in the evening. Definitely get a cocktai...
See more room tips
  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AXELBEACH M, Director General at Axel Beach Apartments & Lounge Club - Maspalomas, responded to this review, March 11, 2014
Dear Guest,

We greatly appreciate the magnificent views and the confidence you have placed in us as Axel Beach Maspalomas.
We always try to offer the best service and quality to our guests and we are delighted that you value our efforts; please we invite you to repeat with us and be part of Axel hotels.

Kind Regards,

Cristina Cañas
General Manager
Axel Beach Maspalomas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed March 10, 2014

Everything that people say in the reviews is correct - the hotel, staff and facilities are all first rate and the location is excellently placed for the yumbo area and the beach. HOWEVER, my straight mate and I booked through Booking.com and they don't make it clear that this is a gay resort. They state that it is 'hetero-friendly' but we took that to mean straight - because the resort can be quite gay! OK we were a bit thick and should have realised but we booked in a hurry! This wasn't a problem really but it is quite a shock when you arrive outside to find a huge mural of men in speedos, all with six-packs and huge pecs, 'frolicking'! The main draw-back for straight people may be that gay people tend to look after their bodies and we were at the pool we were surrounded by very fit peoplke of all ages - if you're overweight and out of condition and it bothers you - go somewhere else. Everyone was very friendly and pleasant - no lager louts here- and the only thing that might 'scare the horses' if you're easily shocked is a bit of same sex snogging.!

Room Tip: Worth paying for a pool view.
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  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AXELBEACH M, Director General at Axel Beach Apartments & Lounge Club - Maspalomas, responded to this review, March 11, 2014
Dear Customer,

Thank you very much for your wonderful review.
We are delighted for your excellent comments about our Hotel. Axel Beach Maspalomas is synonymous of quality and this is what we want to offer to all our guests. What really matters to us is that our customers have a pleasant stay in our hotel and feel at home, because, although we are a hotel for gay public, everyone is welcome, like our topic say “heterofriendly”.

Hope to see you again in any of the Axel Hotels worldwide.

Yours Sincerely,

Cristina Cañas
General Manager
Axel Beach Maspalomas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cork, Ireland
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 8, 2014

Fantastic hotel. Really clean, comfortable apartments. I recommend getting a deal that includes breakfast as the buffet is exceptionally good. They do meals at lunchtime, and they're pretty good too. There's daily cocktail specials to enjoy by the pool. They coordinated our transfer to and from the airport. Check in was fast, friendly and efficient. They supply clean towels daily at the pool via Sky Bar (the cocktail bar poolside).

This is a "heterofriendly" hotel that had mostly gay couples, singletons or groups of friends staying there when I visited. There were one or two straight couples there who appeared not to feel out of place and that's because the vibe is really warm, welcoming and inclusive. It is a pretty classy place, all in all.

The staff were all incredibly lovely - Tony, Carmelo and Javier at the Sky Bar were a delight to deal with, as was Alex and the rest of the guys on reception. I got a fantastic massage one of the days, with a 10% given at check in.

I was really pleasantly surprised by our stay and will definitely be staying there the next time I visit Gran Canaria. Can't recommend this gem any higher.

Room Tip: It's worth getting a pool view, if you can. Definitely book a deal that includes breakfast - we...
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AXELBEACH M, Director General at Axel Beach Apartments & Lounge Club - Maspalomas, responded to this review, March 11, 2014
Dear Guest,

Thank you so much for your great opinion!!
We really appreciate your time to give us your opinion, for us is always welcomed our guests help to improve our services.
We are pleased to have had you with us and hope to see you soon at any of our worldwide Axel Hotels.

Million thanks,

Cristina Cañas
General Manager
Axel Beach Maspalomas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 of 5 stars Reviewed March 8, 2014

This was our second stay at the Axel apartments in Gran Canaria and yet another great experience. From the moment we arrived we received excellent service from the staff (Alex was a particular favourite of mine #InLove), a well equipped apartment with wi-fi, and daily cleaning of our apartment throughout our stay. The complex is very secure, includes a gym, and the food from the pool bar was also amazing. This really is a great place to spend your holiday and meet new friends while spending time around the pool.

Room Tip: We've always had a pool view for during our stay away from the road/street side of the complex.
See more room tips
  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AXELBEACH M, Director General at Axel Beach Apartments & Lounge Club - Maspalomas, responded to this review, March 11, 2014
Dear Guest,

We appreciate your feedback and your time in giving us the opportunity to improve our services. We greatly appreciate the confidence you have placed in us as your landmark hotel in Maspalomas.

We hope you visit us again soon.

Yours sincerely,

Cristina Cañas
General Manager
Axel Beach Maspalomas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2014

I've just returned from a weeks stay at the axel I didn't no what to expect but I have to say this is one of the best hotels ever rooms are modern clean and very comfortable the pool area was amazing being able to get a coffee or something to eat in the pool restaurant and even drinks at the sky bar music round the pool was very relaxing and the tempo ups around 3 which is good the heated jacuzzi was fab as pool felt bit cold for us but plenty of brave people seemed to manage it lol staff are so polite and friendly and nothing was to much trouble for them even arranged extra time in our room as we had late flight home so gave us more time around pool and only cost €15 the free wifi was big plus and worked well the tv in room worked fine so keep up with news we had fresh towels and the cleaning staff seem to never stop from start of day till end the whole place well run staff fab cleaning first class will return ASAP great location round corner from yumbo but very tranquil perfect spot thank axel Derek & Martin room 217 from 24th feb to 4th march

Stayed February 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AXELBEACH M, Director General at Axel Beach Apartments & Lounge Club - Maspalomas, responded to this review, March 11, 2014
Dear Guest,

I appreciate your opinion and your time in giving us the opportunity to improve our services. We greatly appreciate the confidence you have placed in us as your landmark hotel in Maspalomas.

I hope to see you again very soon.

Yours sincerely,

Cristina Cañas
General Manager
Axel Beach Maspalomas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sverige
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed March 2, 2014

A nice hotel where you can chose to stay all day if that’s your cup of tea, they offer a nice, friendly oasis catering to a gay audience.

A pool area with relaxing lounge atmosphere with lounge music softly playing in the background, a swimming pool, sun beds, a jacuzzi a steam room and a Finnish sauna.

The rooms are spacious, clean and offer a small kitchen unit for those times where you overslept and want breakfast in the PM or just heat a cup noodle before heading out, or whatever floats your boat. Very nice and large beds in a separate bedroom.

But you don’t go to Playa Ingles to stay in your room, do you? Axel Beach is located close to Yumbo, need I say more? The hotel staff is helpful in finding information and booking trips and answering your questions.

They also offer massage services on the premises. A word of advice: the jacuzzi is painted with white paint that actually rubs of on your shorts, something to think about before sporting your brand new designer trunks.

Room Tip: You can choose to have balcony facingthe pool or to the street. If you choose the balcony to the poo...
See more room tips
  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AXELBEACH M, Director General at Axel Beach Apartments & Lounge Club - Maspalomas, responded to this review, March 11, 2014
Dear Guest,

We are really pleased that you stayed with us during your last visit in Maspalomas. Thank you so much for your great opinion.
We really are near to Jumbo and your opinion about our location it´s very helpful for us, but specially for other Trip Advisor visitors.

Our staff is 24h at your disposal to help you enjoy each option that the island can offer you.

We hope to see you very soon here again with us.

Best Regards,

Cristina Cañas
General Manager
Axel Beach Maspalomas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Axel Beach Apartments & Lounge Club - Maspalomas

Address: Avda. Tirajana n0 32 (Entrada por Calle Timple) - 35100, 35100 Playa del Ingles, Gran Canaria, Spain
Phone Number:
Location: Spain > Canary Islands > Gran Canaria > Playa del Ingles
Amenities:
Beach Fitness Center with Gym / Workout Room Kitchenette Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Playa del Ingles
#7 On the Beach Hotel in Playa del Ingles
#13 Romantic Hotel in Playa del Ingles
Price Range (Based on Average Rates): $
Hotel Class:3 star — Axel Beach Apartments & Lounge Club - Maspalomas 3*
Number of rooms: 92
Official Description (provided by the hotel):
The new AxelBeach Maspalomas - Apartments & Lounge Club offers the best experience and fun of the island with the best atmosphere, facilities and leisure so you can enjoy your holiday in Gran Canaria, both day and night.Located in Maspalomas, just 1.5 Km from the sea, the new AxelBeach Maspalomas has 92 modern apartments, distributed over 4 floors and perfectly equipped to provide the maximum comfort and convenience. The complex, for adults only, has also several leisure areas conceived and designed exclusively for you to find the Axel cool atmosphere and the most cospomolitan meeting.Outside we can find the Sky Bar, the most crowded space in Axel and ready to live moments of fun, with a great outdoor pool in which you can refresh, sunbathing and disconnect in the sun loungers, moreover you can attend the best events and parties we organize throughout the season. A few meters away there is the Axel Lounge Garden, located in a large and pleasant garden area surrounded by Palm trees that make it the ideal place to relax and escape from the world. If you are a fitness addicted, the hotel has an own tennis track in the same facilities, this is your place along with the Axel Wellness, a fully equipped gym with dry and wet saunas and massage cabins to shape your body and chill your mind. Axel Wellness will give you the chance to meet new people and socialize as it's usual at the Axel Hotels.AxelBeach Maspalomas offers free Wi-fi connection in the public areas as well as car and bike rental service. ... more   less 
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Also Known As:
Axel Beach Apartments & Lounge Club - Maspalomas Playa Del Ingles, Gran Canaria

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