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“Great Holiday” 4 of 5 stars
Review of IFA Continental Hotel

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IFA Continental Hotel
3.0 of 5 Hotel   |   Avenida de Italia 2, 35100 Playa del Ingles, Gran Canaria, Spain   |  
Hotel amenities
Ranked #26 of 137 Hotels in Playa del Ingles
Certificate of Excellence 2014
Edinburgh, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
“Great Holiday”
4 of 5 stars Reviewed October 23, 2012

Just back from a weeks holiday at ifa continental. The cleanliness of the hotel, pool area and gardens was excellent, the food was very good, always plenty too choose from. Only thing that I could fault was that there was no air conditioning or fridge in the rooms and there was a lot of noise at night with cars and buses going past and due to being next to the main road.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LopesanHotelGroup, Public Relations Manager at IFA Continental Hotel, responded to this review, November 17, 2012
Dear lady,
we are glad that you have enjoyed your stay at Ifa Continental and we appreciate your comments on this web.
At the moment, as you have said, the hotel does not provide some services, included in the price, but you can hire fridges, hairdryers, fans or air conditioning at reception, as well as others.
I am going to inform the management on your suggestions and shall take into account for future improvements in our facilities.
We hope will be able to wellcome you again very soon.
Yours sincerely
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,213 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (334)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Kidwelly
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 22, 2012

Just back from the third stay at this hotel. Some minor subtle changes were evident, but the overall effect unchanged. The food quality and choices remained of a very high quality, as did the overall cleanliness of all areas. The swimming pools were kept in pristine condition, as were the trees, garden and terrace areas. A central location for Playa del Ingles makes this hotel a great stay and great value for money. We will return I'm sure, for a forth stay!

Room Tip: There isn't a quiet area as such and windows need to be open as there is no air con. The front...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 21, 2012

We stayed at this hotel for a week in September, all we can say is it was a brilliant holiday. Even though the rooms aren't modern they are so clean, in fact the whole hotel was immaculatly clean. The choice of food was amazing and we didn't go out for a meal. Some of the hotel reception staff didn't seem as friendly with the English as they did with other nationalities but this wasn't a huge problem. A big thank you to Melissa the Thompson rep very friendly and helpful. We wouldn't hesitate going back or recommending this hotel. Should be a 4 star really but i should say its a 3 star because rooms have no air con but we just hired a fan for the week which cost €25. Brilliant brilliant hotel.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wednesbury, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 21, 2012

Returned from this hotel in August 2012 - second visit - also visited last year in July 2011 with my husband.

Location of the hotel is great. Parque Tropical is literally over the road from the hotel. Buses to Las Palmas, Faro de Maspalomas, Mogan, Palmitos Park, Aqualand etc etc etc.

Beach is literally over the road too, but there are quite a few steps to climb down. Beach sunbeds and umbrellas are available there for 7Euros for 2 beds and an umbrella - wear flip flops, the sand can be mega hot!

It takes about 20 minutes to get to centre of Playa del Ingles, walking at an 'i'm chilling on holiday' pace. 10-15 if your walk briskly.

Reception staff at hotel were very helpful and always had time for you. In fact I mentioned it was my birthday in a few days whilst there because the lady on the desk noticed when looking at my passport - when we returned from the beach on my birthday the hotel had left a bottle of wine in our room with a lovely note saying happy birthday. Was a lovely gesture.

Rooms were very clean and beds comfy. Maid service daily and you can select when maid comes in to clean your room - handy if you want a lie in. If you have a late departure flight the hotel has a room where you can shower so you can do the pool/beach and freshen up before your flight. Also they allowed us to keep our all inclusive band until we left. The first time we stayed we arrived at midnight and they had put sandwiches and snacks in the restaurant for us.

Food is great - loads of salad, meat. veg potatoes, chips, burgers, puddings, breads, tea, coffee, soft drinks, wine, sangria, pasta etc etc available every evening meal and lunch service. Breakfast had everything you could imagine and need for breakfast. Sometimes breakfast is a bit dodgy in Europe for all inclusive - not here - loads of cereals, fruit, yoghurts, sausage, bacon, eggs etc etc.

Breakfast was served from early until 10.30. Then snacks at the pool bar at 11am. Then lunch was from 12-4. Then snacks at the pool bar at 5pm. Then dinner was served from 6.30pm to 9pm. Then sandwiches in the bar at 11pm. You could literally eat all day if you wanted to - and all of that is included in the all inclusive service. Beer, spirits, cocktails, wine etc available from 11am - 11pm included in all inclusive. Food was always well presented hot and tasted great. Traditional spanish foods were available as well as pizza and other English stuff.

The pool area was spotless. 2 main pools and a kiddies pool. Loads of sun beds available - but people do reserve them early - my advice would be that if you wanted a specific spot - join the Germans and reserve early. We did not reserve ever and always managed to get a bed - may not have been where we wanted but we always got one. There is supposed to be a no-reservation policy - but was never enforced. Some people take the p and leave towels on the bed and don't come all day - but if you mention this to the lifeguards they will move them - or just move them yourself if you have been watching for over an hour.

Pool entertainment was not 'in your face' and was quite entertaining.

Evening entertainment was varied and interesting and of varying in quality. Sometimes there were a couple of stalls selling hand made items etc which was interesting in the evening.

Try to book a high floor facing the sea for a fab view of the sea.

Overall a great hotel - they were beginning to update the hotel while we were there. We also saw people cleaning carpets etc they obviously care about the hotel and how it looks to guests. We will definitely go again.

Room Tip: Use the buses they are cheap, fast (sometimes too fast) and very reliable No A/C in rooms - but jus...
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LopesanHotelGroup, Public Relations Manager at IFA Continental Hotel, responded to this review, November 17, 2012
Dear guest,
this is really a great work! I could not do better! Thank you very much for this comprehensive explanation. In fact, I agree with you in some facts and I realize that the rest of the customers will do too: not all the sunbeds are reserved, there is always place free left. The hotel does not have one person to control the sunbeds reservations. This service use to be availabe at a 5***** hotel, but if you ask the lifeguard, he is going to help at once.
At the other side, if you want us to reserve a room on a special location for your holidays, only have to send an email to continental@ifahotels.com and we shall do our best to satisfy your request, altough it is reasonable that we are not able to give a guarantee of it. However, change the room is always possible.
Thank you very much again and do not hesitate to contact us before coming next time.
Yours sincerely
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 21, 2012

Just returned from 2 week holiday and we had a fab time.The food was fab the Hotel fab and for the last few days the entertainment was amazing... BIG THANKS to Olga and Tim.We really had a great time Weather was perfect hot and sunny.We had a room over pool and it was great plenty of room and really clean.We loved helping ourselves to drinks all day and night but you had service at tables if wanted.All Staff were really pleasant and helpfull.Our thompson rep was great too thanks Melissa.We have stayed in few Hotels around gran canaria 4* and 5* and this is top of our list.The only downside to Hotel was no Air Con but we didnt want to stay in room too long anyway too sunny.We are already looking at prices for next year to go back there.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dunfermline, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 19, 2012

Had a great 5 day stay all inclusive at this hotel, had our doubts when heard there was no air conditioning, but managed ok. Price was great with excellent service from the staff, they cannot do enough for you and the hotel is so clean. Only draw back for us was that the pools closed at 6pm, we like a later night in the pool. The hotel is currently being painted a diffreent colour so some work going on but didnt cause any problem. Would definetly recommend this hotel, with a short walk to the beatch at the North end of Playa de Inglis, shops and restuarants near by too. All day and evening entertaininment was really good too, watch out for Olga she is awesome at the games and water aerobics, such a laugh and makes the holiday.

We went out to a restuarant one night before our stay here and it was that good we went back again, it was brilliant with great steak and fish dishes at a very reasonable price, well worth a try too if not all inclusive, it is in the Yupi centre at the south end of San Augustin it is called "restaurante pezzeria venecia" They will make anything for you our son is a fussy eater and they made stuff off the menu for us which made for a great night out for all and the return visit.

Room Tip: Our room was 162 where these rooms have a large terrace shared with another 10 or so room which was...
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LopesanHotelGroup, Public Relations Manager at IFA Continental Hotel, responded to this review, November 17, 2012
Dear sir,
thanks a lot for your comments on the web!
I am going to inform the different dpartments and hotel management on your satisfaction. We are proud of our staff , specially Olga can be defined as a show-woman in our opinion. We all love her!
Only one remark, official pool timetable with lifeguard surveillance is from 10.00am to 6.00 pm in winter but this does not mean that you have to leave the pool at that time, you can rest there till late in the evening.
We will be glad to wellcome you again with us, perhaps in a short future!
Yours sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southport England
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 16, 2012

Just returned from a 14 night stay at this hotel.Only one word,FABULOUS!. The room was lovely,4th floor with sea view.Everywhere spotlessly clean,great choice of food and very friendly staff.

Special thanks to Esteban head receptionist,for making us feel special ,always greeted by name and always with a laugh and a joke.A true asset to the hotel! The older gentleman on the bar(can't remember his name)) also a lovely man. Can,t wait to return hopefully next year,look out for us Esteban!! margaret n ken!! Thanks to everyone there for a truly memorable holiday.

Room Tip: Higher floor,less traffic noise
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about IFA Continental Hotel

Address: Avenida de Italia 2, 35100 Playa del Ingles, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Playa del Ingles
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#21 Romantic Hotel in Playa del Ingles
#21 Family Hotel in Playa del Ingles
Price Range (Based on Average Rates): $
Hotel Class:3 star — IFA Continental Hotel 3*
Number of rooms: 383
Official Description (provided by the hotel):
The IFA Continental Hotel is situated very near to the centre of Playa del Ingles, a few minutes walk from Playa del Ingles beach, the promenade and numerous leisure and shopping centres. The magnificent Playa del Ingles, with its famous sand dunes and its 6 kilometers in length, offers a perfect setting to have long and pleasant walks next to the sea, besides being located next to one of the most enjoyable and entertaining tourist zones of Gran Canaria. ... more   less 
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Also Known As:
Ifa Hotel Playa Del Ingles
IFA Continental Hotel Playa Del Ingles, Gran Canaria

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