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Hotel Caserio: Traveler Reviews


Hotel Caserio
Hotel class 3 of 5
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Avda de Italia 8, Playa del Ingles 35100, Spain
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Traveler Reviews

57% Do not recommend
3.0 of 5 stars 44 reviews
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Great hotel and unfairly criticised

Hotel Caserio

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5 of 5 stars
Jimbob1966 1 contribution
London
May 10, 2009 | Trip type: Family

I stayed here with my partner and my parents for a week. We booked before we saw the reviews and were quite worried when we finally read them. I have to say that the reviews bear no relation to our experience here. We were very pleasantly surprised. The hotel is exceptionally clean. There was a good selection of food available at breakfast and for dinner. We found the staff to be very friendly and helpful. Most people staying were German and we were the only english speaking people there at that time as far as we knew but as the staff could speak english this wasn't a problem for us. Probably not the ideal hotel to pick if you have young kids but great if you want a peaceful and relaxing holiday. Really good entertainment at night in the hotel bar. We would go back tomorrow if we could.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with Extended Family
  • Age group 35-49
  • Member since May 10, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $164 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Don't mention the war!

Hotel Caserio

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4 of 5 stars
avotar 1 contribution
Middelburg, the Netherlands
Dec 30, 2008 | Trip type: Couples

After booking our trip and reviewing here, I decided to keep the reviews a secret from my girlfriend.
We were only there for 8 days (which were reduced to six due to arriving 11pm and leaving 7am), so I didn't want her to worry too much.

It wasn't at all too bad. The staff were friendly for the most part and the place was very clean. The food was okay I guess, with buffets you luckily always will have a few things you like, although after day 5 we ate out in the evenings.

The hotel has a perfect location, close to the beach and the commercial centers and they are only happy to help you book buggy riding or something like that.

The only downside was the large number of Germans there. Living in a town which is swamped by Germans all year, we were hoping for some British people or something. Hence the title of my review. But I must say, me and my girlfriend kept most to ourselves anyway.

We used the vacaction to relax and sunbathe and you can really do it there.

The rooms were very clean every day again, but we would have like some more variation in the tv channels.

  • Liked — Cleaniness, location
  • Disliked — Dinner buffet
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
  • Date of stay October 2008
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since August 01, 2008
  • I recommend this hotel for Young singles, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Tourists
  • I do not recommend this hotel for An amazing honeymoon
  • I selected this hotel as a top choice for Beach / Sun, Outdoor / Adventure, Shopping, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $164 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Loved the sunshine

Hotel Caserio

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2 of 5 stars
arkleNorthwest 1 contribution
northwest
Nov 10, 2008

Don't book this hotel unless you are an arrogant German as this is definately a German hotel. And if i had been informed of this i would definately not have paid so much money for my much awaited holiday, so won't be booking with media travel again either.

The food was good, but definately not 4*. All T.V channels were in German or Spanish,

There were no tea making facilities in the room, There was no satelite TV even in the bar to watch any football.

All very basic. 2 to 3* if you ask me.

  • Date of stay November 2008
  • Member since November 10, 2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $164 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Horrendous - avoid

Hotel Caserio

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1 of 5 stars
DirectorUk 2 contributions
UK
Aug 17, 2008 | Trip type: Friends getaway

We booked this Hotel as friends had already booked to stay here...big mistake. We assumed (quite wrongly) that as it was rated 4 stars it would be ok.
The Hotel was that bad in terms of food - you wouldnt feed it to the dog.
Great concern over the temperatures the food was served at - the hot food was barely warm, the choices very poor and the quality - well all I can suggest is imagine your worst nightmare x10.
It was that bad I was tempted to climb on the roof and remove 3 of the 4 stars on display - it wouldnt even rate as 1 star.
The rooms were more in line with 2 star ratings and looked very tired and the staff in general nonchalant.
Thankfully we only stayed 1 night as the next day I called the agent we booked with and were re-located to a proper 4 star Hotel the Barcelo los Margaritas which we would highly recommend - in complete contrast the Barcelo food was 4 star, as was the service and accomodation.
Our firends weren't so lucky their agent wouldn't relocate them so they ate out despite being all-inclusive.

  • Liked — Absolutely nothing to like - sorry
  • Disliked — All the above
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay November 2006
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 35-49
  • Member since August 17, 2008
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Beach / Sun, Great food / Wine, Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $164 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Not very Impressed

Hotel Caserio

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3 of 5 stars
connor1510 1 contribution
Wales
Jun 17, 2008

We have just arrived back from a weeks holiday in this hotel, and decided I must write a review. Mainly about the food it was awfull, I have never before seen vegetables for breakfast everything was cold with the exception of the soup which was that thin and tastless no one ate it.

The bar and resturant staff could have been more friendly but reception and cleaning staff were spot on.

The Hotel is very clean and well kept but there is a definate lack of atmosphere, needless to say we won't be returning

  • Date of stay June 2008
  • Member since June 17, 2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $164 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Hotel Caserio Also Known As

Address: Avda de Italia 8, Playa del Ingles 35100, Spain