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“Good overall, but if you're a light sleeper” 4 of 5 stars
Review of Playa del Sol Apartments

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Playa del Sol Apartments
3.0 of 5 Hotel   |   Avenida de Tirajana 26, 35100 Playa del Ingles, Gran Canaria, Spain   |  
Hotel amenities
Ranked #32 of 139 hotels in Playa del Ingles
Newcastle, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“Good overall, but if you're a light sleeper”
4 of 5 stars Reviewed October 7, 2013

Very central accommodation, 2 mins to the Yumbo Centre, so for shopping and nightlife, it doesn't get any better. The downside for me was the traffic noise. We had a 2 bedroom apartment, which although on the 4th floor, was at the end of the building with a large and busy roundabout more or less beneath our apartment. Over my 2 week break, my sleep was constantly interuppted, so not as much rest as I had hoped for. Having said that this is not the fault of the apartment block, but you need to be aware. The apartments are very clean and very spacious, maid service every other day. The pool area is great and is also very clean. Plenty of sunbeds and a small bar/snack place for drinks and food served at fairly reasonable prices. Free wi fi in the hotel reception area and restaurant. Very friendly reception and cleaning staff; other than my issue with the noise, no complants at all.

Room Tip: Go for a high floor and a room as far away from the main road as possible.
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  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Playa del Sol P, Director de Recepción at Playa del Sol Apartments, responded to this review, January 29, 2014
Good morning. We appreciate your feedback and we greatly appreciate the positive. As for noise, this year we have created Premiur room, designed for relaxation and solve any of these problems you name us. Thanks, greetings and hope to see you soon Playa del Sol
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253 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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English first
Edinburgh, United Kingdom
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed October 4, 2013

I have to say this hotel has amazing potential as it is in an excellent location but it has not been looked after and the service levels and facilities are lacking!
I was in 109 which has the Yumbo to the front (bedroom) and pool to the back.
The noise from the Yumbo is horrendous but to be expected to a degree but the hotel do nothing to assist with this as in there is no air con or even fans therefore windows have to be open but with the noise this is impossible.
The dishes etc in the kitchen area were all greasy! No toaster or kettle.
You get 1 towel which is tiny and so thin and old it hardly dries and when I dared to ask at reception for an additional towel I received a lecture on how many towels should be in the rooms!
My room was cleaned everyday in the week except 2 days.
It was a bit concerning that I was there for a week in the heat and the bed was not changed once.
As I said great location but major upgrades required inc towels!
Staff attitudes and cleaning levels also need to be improved.
Disappointment!

Stayed October 2013, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Playa del Sol P, Director de Recepción at Playa del Sol Apartments, responded to this review, January 29, 2014
Howie Good afternoon. Sincerely sorry you had so many problems and not satisfied with the service. We work every day to get better and please our customers. Apologize again for the inconvenience. A greeting and thanks.
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Liverpool UK
Senior Contributor
42 reviews 42 reviews
32 hotel reviews
Reviews in 20 cities Reviews in 20 cities
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed October 1, 2013

Cant be faulted for its very central location in the heart of PDI but all the previous reviews are right regarding the noise levels, depending which room you are in. Room 201 is definately to be avoided if possible. Despite being a good size, 2 bedrooms, 2 balconys, it is affected by serious road noise (buses, trucks, motorbikes, mopeds), and immediately under the balcony is a service road barrier which motorists need to sound their horns to gain entry-and there is a lot of drivers wanting entry!
Yumbo noise wasnt so noticeable at this level but there are bars across the street that pump out "Molly Malone" in a badly sung loop for a few hours exactly at the time we would be wanting to sleep before heading out.
Facilities are basic-fridge,some cutlery and crockery, poorly functioning freezer, stupidly positioned microwave. No toaster, . Beds, to be fair, are some of the most comfortable we've had in PDI, but again, and an ongoing problem with lower rated accomodation here, theres no air-conditioning. Bedrooms are impossibly stuffy and hot without a/c and with the noise outside you cant have the windows open.
Maid service was good with towel changes daily except Sunday, and the cleaning ladies themselves were very friendly and unobtrusive.
Good pool area. Plenty of loungers.
All in all, despite the better than average beds and central location for Yumbo, its far too noisy, too hot without aircon and has just medium range facilities.

Room Tip: 101, 201 badly affected by all sorts of noise. 410 apparently is quieter. Remember NO rooms have air...
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  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Playa del Sol P, Director de Recepción at Playa del Sol Apartments, responded to this review, January 29, 2014
Thank you for rating! We are glad you liked our hotel. Comment that this year we have the Premier Rooms guaranteeing the bedroom to the pool. One of the features it has in addition to the bedroom facing the pool and have free access to our new gym is that we offer free TV. If you decide to return this year, do not hesitate to book this type of apartments. Thank you again. A greeting.
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Liverpool, United Kingdom
Top Contributor
50 reviews 50 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed September 27, 2013

This hotel is good depending what you're looking for. If you're looking for a self catering couples holiday, near the yumbo centre, 10 minute walk to the beach, for a good price then this is the place for you. If you would like a quiet location, if you are homophobic, if you want niceties such as all inclusive option, daily maid service, free shampoos etc, then this is not the place for you.
The hotel staff were welcoming and helpful. The room was clean on arrival. The kitchen has enough stuff to manage self catering. The light and cooker were not working when we arrived but this got promptly fixed the next day. The maid service is every few days which wasn't great, and they didn't always change the sheets and towels.
There is no hair dryer, and you have to pay for the safe in the room. The pool area is good, music playing but not too loud, lifeguard on duty, plenty of sun loungers and space, but no sun parasols which was disappointing but they have palm trees which provide shade in certain areas.
Very easy and quick to get to the yumbo centre but it was fairly noisy until about 2am each night.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Playa del Sol P, Director de Recepción at Playa del Sol Apartments, responded to this review, January 29, 2014
Hi Chloe! It is true that our closeness Yumbo nights are loud but this year we have created the premier room, which solves that problem. Ask for her when vuevas to stay with us. Referring to the other review, I'm glad you liked our hotel. Come back anytime. Thanks for your review and greetings.
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Stevenage, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 23, 2013

Hotel, staff and room quite nice but be aware that the building is between the Yumbo centre and a busy main road. Thereby very noisy right through the night. If it had air-conditioning the you could at least keep the windows closed!
Lacks lots of little things that, on there own, are manageable but collectively, made a BIG BIG difference. E.g., No TV unless you pay, no kettle, no soap dish in the shower, the microwave is perched over 2 meters high so using it difficult unless your over 6 feet tall + it was damaged as were the kitchen doors. No drainer by the sink so wet crockery drains over the side onto the floor. The shower is a gush of water rather than a nice spray, Towel rail just inches from the toilet so we didn't hang towels on it - yuk! and the list goes on.
Probably great for young partying people who wouldn't want to make use of the kitchen facilities but wouldn't recommend for families or more mature travellers.

Room Tip: Book another hotel unless you intend to party all night.
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  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Playa del Sol P, Director de Recepción at Playa del Sol Apartments, responded to this review, January 29, 2014
Hi thanks for your opinion. It is important to us. I'm sorry your stay was not entirely to his liking. We are working every day to improve our services and meet customers anuestros. Regards and hope to come back and stay with us.
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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 17, 2013 via mobile

Just got back from staying at this hotel I have to say I was really impressed! So close to yumbo centre can be a little noisy at night but who cares when your out anyway? Very clean spacious apartments pool is very big and spotless and staff were very pleasant and helpful! Can't fault a single thing! Rooms were also cleaned almost every day with fresh towels! Definitely going to stay here again!!!!

  • Stayed September 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Playa del Sol P, Director de Recepción at Playa del Sol Apartments, responded to this review, January 29, 2014
Hi Martyn! Well here we are waiting again! We are glad to know that you liked a lot of our hotel and that you left happy and above all disfrutastes your holiday that is important. A greeting and thanks.
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London
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 16, 2013

I stayed one week with a friend in this property at the beginning of September.
The apartments are quite big and cleaned with a fully equipped kitchen.
The bathroom is also cleaned and the shower is perfectly working.
The staff is nice and friendly, especially the housekeeping staff.
Tv and safe are available and have to be paid separately. No paring facilities provided but there is the possibility to park next to the hotel.
The wifi is free in the reception but has to be paid if you want to use it directly from your room.
I recommend it to young people because of its proximity to the Yumbo partying centre, so sometimes it could be noisy, even if we never heard anything.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Playa del Sol P, Director de Recepción at Playa del Sol Apartments, responded to this review, January 29, 2014
Good morning and thank you to give your opinion about our hotel. We are glad you enjoyed your holiday and that was with us. Hope to see you soon again. A greeting and thanks.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Playa del Sol Apartments

Address: Avenida de Tirajana 26, 35100 Playa del Ingles, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Playa del Ingles
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#5 Best Value Hotel in Playa del Ingles
#10 On the Beach Hotel in Playa del Ingles
Price Range (Based on Average Rates): $
Hotel Class:3 star — Playa del Sol Apartments 3*
Official Description (provided by the hotel):
Playa del Sol is located en Playa del Inglés, with direct access to the Shopping Center Yumbo.It has 140 apartments, 130 simple rooms and 10 dobble rooms, all of them recently renovated. It has 2 swimming pools (adults-children) with gardens and sun-beds. The rooms have got a combined kitchen-living room,bedroom, complete bathroom and terrace. The kitchen iswell-equipped with a freezer and refrigerator, microwave,coffee maker, cutlery, china and good spaces to work on.Reception is open 24 hours, money exchange, wake-up servicies. Hairdresser, restaurant and disco. ... more   less 
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Also Known As:
Playa Del Sol Apartments Hotel Playa Del Ingles
Playa Del Sol Apartments Playa Del Ingles, Gran Canaria

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