This was a return visit to the hotel after 5 years and very little (if anything!) has changed.
Good points - spotlessly clean everywhere, excellent food (all buffet and a very small a la carte restaurant), very comfortably and cosy rooms, everything well serviced (a broken bath plug chain was mended the next day without us reporting it!), super location on the dunes, super friendly (and gay friendly) and very hard working/helpful staff, small minibar fridge in room that you could use for your own drinks, small supermarket next to hotel that sold foreign newspapers and everything you need for a picnic. Some good evening entertainment but for the older generation
What was not so good - no tea/coffee making facilities in room (take your own kettle with adapter), 85% of guests are Germans (most 60 plus) most of whom live up to stereotypes (e.g. despite a hotel policy of no reserving sun beds, by 8.30am most sun beds (in the good spots) had been bagged, very few facilities for children (this is really an adults only hotel), meals have to be taken at 6.00 or 8.00 (sittings) - generally over in about an hour, restaurant very well appointed but a bit Butlins-ish, no wifi in rooms and very limited service in reception area, only one pool towel provided per day (unless you bribe the staff) and only available from 8.30 to 11.00. Nearly always full booked and therefore busy.
- Official Description (provided by the hotel):
- Located in Playa del Ingles. Next to the Maspalomas sand dunes. 4-Storey building. Colonial-style architecture. 28,000 M2 of subtropical gardens. 800 M from the beach. 2 Km from the city centre. 500 M from various shops. 30 Km from the airport. 50 M from a bus stop. Credit cards accepted: Visa, MasterCard, Amex, Diners. ... more less
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- Also Known As:
- Riu Palace Maspalomas Hotel Playa Del Ingles
- Hotel Riu Palace Maspalomas Playa Del Ingles, Gran Canaria