We have just returned from a 12 night stay at the Sandy Beach and had a brilliant time. The hotel is very clean and the selction of food is excellent. The first room we were given was immediately above the bar and restaurant and was noisy (especially when they were setting up for breakfast). The reception staff were very helpful in organising for us to move rooms.
There is lots to do in Playa Del Ingles and although the beach gets quite crowded, if you walk along a bit further there is plenty of room. We tended to go to the beach as the pool area in the hotel gets quite crowded and people get up very early to reserve the sun beds.
Service in the bar was ok while we were there. For meal times there is a small non smoking area outside but the majority is smoking. We were on a half board basis but because there was so much choice for breakfast we didn't really need to eat lunch anyway.
We also enjoyed the spa area on the 10th floor with sauna and steam room. This is adults only and had some sun loungers on the roof.
Entertainment in the evening was quite limited but there is so much to do in the area we went out most nights. We especially enjoyed watching Archie in the Dunes & Tunes Irish Bar on the Beach and the show at La Belle in the Yumbo centre.

We've booked all-inclusive holidays before just for the good deal and with the full intention of ditching the meals. Not here. The restaurant is excellent - simple as that. Pool is not massive but there are plenty of sunbeds. The pool service guys look after you very well. Pool bar can get a bit crowded at times and the staff sometimes get a bit stressed but that's no problem really. Rooms are very clean and regularly serviced - ours was a double on the 6th floor with a massive shower. This is a great hotel.

Spent 7 days here in August 2006 in a party of 6.
The Food and drink was very good and so were the rooms.
The problem we found here was with the Staff who were very abrupt,ignorant and over all very rude.
Watch what you sign for as well as they tried to rip us off on departure for drinks etc.
This was meant to be all inclusive for meals and drinks but they did not appear to think so.
Absolute Nightmare and would not advise any one to stay here.

A lovely and clean Hotel, our room 426 was spacious, with some shade from plam trees on the balcony, but still with a nice view of the pool.
The food was great so much to choose from, must of put on a few pounds but hey no washing up to do! will say that the waiters looked a bit fed up, and saw them get told off a few times which we thought was wrong, they should have took the staff out of sight or to there office to do all the ranting and raving!
Only a short walk to the beach, but be warned there are some steep steps, unless you walk the long way round, or if you like the all over tan then check out the roof top bathing area, private, comfortable and a nice shower if you need to cool down.
we did not stay at the hotel in the evening for the entertainment, as we enjoyed to walk around and see different bars.
There were not a lot of English people staying in the Hotel,so communication was a little hard.
We would love to return one day! it was one of the best we have stayed in on the island.