We decided to return to the Neptuno after a year away.....We were checked in to the hotel by Andres in a profesional and excellent manner...we were very surprised thay had kindly given us fruit wine and dressing gowns as returning guests...we had a great room overlooking the pool ...excellent clean room every day with new towels etc from beatrice ,camilla and andriana...even when i spilt some shoe polish by mistake on the duvet it was replaced immediately without a fuss....the dining room was excellent with santaiago the maitre d welcoming us every day and the waiters and waitresses removed the plates effortlessly especially Loly who was so friendly ....the food for breakfast included fresh bacon and eggs and dinner there was smoked salmon,prawns roast pork roast lamb etc....great choice...
Juan in the bar allowed us to play the piano one afternoon and he was excellent....poolside was spotless with plenty of beds and tables and chairs and a nice new smart recling chair area....located so close to the Yumbo centre its perfect to go out shopping or have a drink and just walk back in within minutes....we took taxis to the maspalomas beach for only 3 euros!!!
the reception team of andrea livia paco andres all looked after my many questions on which local bus to las palmas city etc etc....and the local market in san fernando...there was a mix of 50% gay guests and 50 % straight guests so it was a good mix....the staff are gay friendly ..
i would really recommend this hotel for anyone on half board who wants some sunshine while europe shivers in winter...while we visited in early december it was sunny and 20c every day!!!for a glorious holiday at a wonderful hotel the neptuno has it all!!!!congratulations!!!!
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- Also Known As:
- Neptuno Hotel Maspalomas
- Hotel Neptuno Gran Canaria Playa Del Ingles