Firstly a couple of pointers DO NOT BOOK WITH COSMOS OR MONARCH they are useless.When they pick you up at the airport and transfer you to the hotel take a good look at the rep because once your dropped off you wont see him again.Apparently theres only one Cosmos rep in the whole of Gran Canaria.He couldnt be even bothered to get off the minibus and pointed to the hotel and reception while the driver got our cases
Another thing is 48hrs before you depart you personally have to ring the coach company to arrange your own transfer to the airport,you will get an email prior to travelling and you will also be told whilst on the bus to your hotel.The rep explains that the hotel reception will do this for you.Thats rubbish infact they took a lot of persauding on my part.ITS A BLOODY JOKE.
Now The Waikiki Hotels policy on your last meal...
If like us you have a late flight home ours was 11.45 but were getting picked up at 8.45 for our transfer at the hotel they have 2 sittings for dinner we were on the 6.30 sitting.On the Friday night prior to us leaving the next day we were eating our dinner when the chief waiter approached and asked if we were leaving the next day.After replying yes he said "tomorrow you have breakfast lunch but no dinner okay".So there you go its there policy that you eat out or stuff your face at lunch as you aint getting any dinner .It spoilt our night to be honest and this rule is the hotels rule not your tour operaters so it wont matter who you booked with.
We had no problems booking in and were pointed to our room Block E room 756 off we went.Cause we arrived at midnight they left the restaurant open there was cold meat and buns with salad so we could eat.Once we reached our room the key wouldnt turn on hearing noises from inside the reception sent the security guard up only to find our room occupied.We were then moved to the 6th floor below to room 666 yes 666 you couldnt make it up.So our holiday didnt start to well.
The first couple of days were really busy in fact every sunbed had a towel on them and i mean every one so we trotted off to the beach .To be honest we thought the complex was far too small for the amount of accomodation they had.They only had one bar(the other being in a cabaret room opened later in the evening)all the toilets down two flights of stairs .The bar was okay plenty of self service items such as lager soft drinks and coffees,the bar staff service was crap only served whoever they wanted no queing system what so ever.A lot of the time you were overlooked .
The food like others said is often the same each day with a few variations but very tasty i thought breakfast was a bit dull though.
Entertainment was fine plenty going on during the day and shows in the evening that were quite good actually.The thing is with the place being so small theres no escaping the entertainment its in your face all day no quiet spots at all available.The pool is small with about 200 or more sunbeds around it all side by side like sardines in a tin.
Reading this you'd think we didnt enjoy it ,we didnt hate it we just had issues that could have made it better for us .The location is excellent and we met some lovely people here especially the young couple who let us put our bags in there room and use there shower before we left .You have vacate your room by 11am so unless you have 60euros for another room or put your name down for a shower room good luck.Overall we'd come back to Gran Canaria but not here its a nice litte place but not customer friendly
- Also Known As:
- Riu Waikiki Hotel Playa Del Ingles
- Riu Waikiki Hotel
- Riu Waikiki Playa Del Ingles
- Riu Waikiki
- ClubHotel Riu Waikiki Playa Del Ingles, Gran Canaria
- Official Description (provided by the hotel):
- * Five 7-storey round buildings * 3,500 m2 garden * 1.5 km from Playa del Ingles beach * Complimentary bus service to the beach * 500 m from the city centre * 400 m from "Metro" and "Kasbah" shopping centres * 30 km from the airport * 50 m from a bus stop ... more less
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