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“Clean Hotel” 3 of 5 stars
Review of Aparthotel Playa del Ingles

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Aparthotel Playa del Ingles
3.0 of 5 Condominium   |   Avda. de Italia, 21, C.P.35100 Playa del Ingles, Gran Canaria, Spain   |  
Hotel amenities
Plymouth, United Kingdom
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
“Clean Hotel”
3 of 5 stars Reviewed September 30, 2012

We did request quiet rooms on upper floors however on arrival were told none available.although the hotel was not full. The salon bar was not open during our stay.The restaurant staff with the exception of Inma and kitchen staff were not very polite.The food is not catered for British people.The cleaners were very good. The location was also very good.The pool bar staff were very friendly.

  • Stayed September 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
angel S, Director de Relaciones Públicas at Aparthotel Playa del Ingles, responded to this review, October 1, 2012
Thank you very much for your opinion. We note your feedback. Hope to see you again for the Hotel. Greetings. Angel Public Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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208 reviews from our community

Traveler rating
    25
    62
    54
    38
    29
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Dunajska Streda, Slovakia
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 25, 2012

It is an average hotel with avergae services. Food was OK, changed every day, however not a big selection. Rooms were OK - do not expect anything special. The pool and poll bar were also OK, not overcrowded. The beach is superb, close to the hotel. All in all, it is an average hotel on a relatively acceptable level. I can recommend.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
angel S, Director de Relaciones Públicas at Aparthotel Playa del Ingles, responded to this review, October 1, 2012
Thank you very much for your opinion. We note your feedback. Hope to see you again for the Hotel. Greetings. Angel Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 8, 2012

We have just spent a lovely week in this hotel.....we were a little sceptical after reading the reviews.....everything unfounded.....the food was always hot (we wern't always early either)
the staff on all levels were very pleasant and very helpful.......we had room 502 which overlooked the sea, sand dunes, pool, mountains, always something different to look at.....a little kitchen area with a brilliantly cold fridge which we used daily...yes the hotel is dated but very clean....the bathroom was the most dated with a plastic bath but who uses a bath these days while on holiday!...but must say the shower was the most powerful we have ever had even beat the Hilton in Egypt!!!!....We would definately recommend this hotel to anyone (unless of course you want luxury..then go to a 5* hotel/resort!).....here you are within a 5min walk to the beach and shopping centres/bars (which are much of a muchness all selling the same thing)...bus & taxi's outside.....we had NO noise problems! from any of the bars/disco's....we will definately return.....there is only 1 downside but not to do with the hotel only the other people staying there....Ignorant! I don't think people know how to communicate these days and the loss of speach if very evident...if you don't like to be with different nationalities then stay away because the spanish, germans, dutch also like this hotel....which shows the quality of the hotel (only britts put up with crap).....NO TOWELS were put on the sunbeds either! there were always beds free and the pool was a lovely temp, cool enough to cool you don't but not freeze. Nearly forgot we hit the heatwave so temp never fell below 36 degrees but the air conditioning was in the room was FANTASTIC!!! 5*

Room Tip: choose rooms on the higher levels (400+) in the main building as these all have the same views - the...
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
angel S, Director de Relaciones Públicas at Aparthotel Playa del Ingles, responded to this review, September 14, 2012
Thank you very much for your opinion, I hope soon in the hotel. thanks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ballykelly, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 3, 2012

Great place great location, stayed last year could not fault the place or people there if you want somthing cheap and creaful within walking distance to all shops beach and bars this is the place :)

  • Stayed September 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worthing, England
Top Contributor
87 reviews 87 reviews
26 hotel reviews
Reviews in 37 cities Reviews in 37 cities
96 helpful votes 96 helpful votes
3 of 5 stars Reviewed March 30, 2012

Whilst we have rated this hotel as 'average' if there was a 'good' rating we would have given it that. For convenience, it is well placed for the beach and also the shops, restaurants and bars of the Plaza Centre and Kasbah. There are night clubs too if that is your thing. It is one of the oldest hotels in Playa del Ingles, but was refurbished at some point. It is very clean in all public areas, as are the 189 apartments, which comprise a double bedroom, separate lounge with kitchen (the kitchen is separate from the lounge in some apartments) and a bathroom. We had a very powerful shower with hot water at all times. There is a safe to rent in the apartments, but no hairdryer. There are three haidryers that can be borrowed from reception, but it is best to pack a travel hairdyer and take it with you. Balconies have a view of the sea, gardens, or the Plaza Centre. Maid service is daily and efficient and towels are changed regularly. It can be noisy, especially at night if you are on the Plaza side, but there are ways to get around that. Breakfast is average, with a typical three star hotel selection and perfectly adequate for what you are paying. Yes, the scrambled egg and bacon was almost cold most mornings, but then in fairness it is in a lot of hotels.Whilst there is a good sized swimming pool for guests, there is also an FKK/naturist sunbathing area on the hotel roof, with sunloungers if you fancy an all over tan.The hotel staff are friendly, efficient and helpful and seem to take a pride in the hotel. So, if you are looking for reasonbly priced hotel that is in a convenient location, with friendly staff, then this hotel is worth staying at. We have stayed twice and will definitely return.

Room Tip: Ask for a quiet room. The kitchens seem to have only one saucepan in them, plus cutlery and crockery...
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  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
angel S, Director de Relaciones Públicas at Aparthotel Playa del Ingles, responded to this review, April 2, 2012
Thanks for your feedback, we hope to see you again soon and enjoy his presence. We are revamping the hotel and we made the entrance to the Hotel, I hope you like, we'll put pictures. Become Facebook friends. Greetings and thank you very much. Angel Public Relations
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Ireland
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 10 cities Reviews in 10 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 26, 2012

Stayed from the 17th-21st March 2012. My wife and I in our late 40's. Requested a high floor with a sea view prior to travelling and upon arrival we were allocated room 802. Perfect, huge studio with a very comfy king bed, little kitchen, huge balcony. For sure the complex and rooms are dated but honestly do you go abroad to stay in the room. You get what you pay for. Room was cleaned and towels change every day. Perfect nights sleep, no noise from nearby centre but bear in mind this was March.
Breakfast was adequate nothing special but fine.
So convenient to the beach and nightlife. Felt safe in the resort. I had huge reservations before travelling but honestly I should not have been worried all unfounded. Playa Del Ingles is a lively resort so if it is peace and quiet you are looking for then maybe this is not the resort for you. Spent our honeymoon here 25 years ago and little has changed in the resort. Parts look run down, paths are dangerous and in need of major upgrading. The clientel were mainly German, and for sure all sexualities are present in the resort but not in an intrusive way as may have been previously suggested, people going about there business in a "Normal way".
For sure we will return and will stay at this hotel again. Probably not a summer location for us. Thank you to all the staff. Go on book it the location is perfect. Best of both worlds.

Room Tip: Rooms ending from 0-10 are the quiet rooms. Rooms ending in 10 are opposite the elevator.
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  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
angel S, Director de Relaciones Públicas at Aparthotel Playa del Ingles, responded to this review, September 14, 2012
Thank you very much for your opinion, I hope soon in the hotel. thanks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
blackpool
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 26, 2012

We go to GC usually twice a year and this is the best hotel we have stayed in by far. Ideally location to walk to the Yumbo (10 mins), 1minute to the beach. Good food and though a little dated the room we had was very good, overlooking the Kasbah centre but not too noisey.
Pleny of hot water in the shower, good food well presented and a good variety. Main course could do with being hotter but it isnt a problem.
Would definetly recommend and return.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
angel S, Director de Relaciones Públicas at Aparthotel Playa del Ingles, responded to this review, February 28, 2012
Hi

Thank you very much for your comments. I hope when you want it.

Greeting.

Aparthotel Playa del Ingles
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Aparthotel Playa del Ingles

Address: Avda. de Italia, 21, C.P.35100 Playa del Ingles, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Playa del Ingles
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #32 of 90 Specialty Lodging in Playa del Ingles
Price Range (Based on Average Rates): $
Hotel Class:3 star — Aparthotel Playa del Ingles 3*
Number of rooms: 189
Official Description (provided by the hotel):
The aparthotel is located in the centre of the tourist resort Playa del Inglés, and only a few metres from the beach, famous for its sand dunes. in two buildings. This resort is specially focused on families, with a lot of facilities for children. Reception 24 hours, rental of safe deposit boxes, internet corner, buffet-restaurant, 2 swimming-pools, solarium, etc are other facilities the hotel offers A luxurious location in which guests will be able to enjoy a hot year-round climate in a spectacularly beautiful natural environment, where it is possible to practice every kind of water, air and land sport, as well as take long walks along the numerous island paths and also organize inland excursions. ... more   less 
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Also Known As:
Aparthotel Playa Del Ingles Gran Canaria

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