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“Lovely stay” 4 of 5 stars
Review of IFA Beach Hotel

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IFA Beach Hotel
3.0 of 5 Hotel   |   Calle Los Jazmines 25, 35100 San Agustin, Gran Canaria, Spain   |  
Hotel amenities
Ranked #7 of 19 Hotels in San Agustin
Durham, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Lovely stay”
4 of 5 stars Reviewed July 3, 2014

Overall we had a great stay at this hotel the pool area was amazing so clean we always found a sunbed even if we came to the pool later in the day.
The food was nice we went out for a change a few nights but hotel food was nothing to complain about. The snack food went pretty quickly so you had to be quick to get it.
The staff were lovely always smiling most of them. Very helpful when we were looking for somewhere to go on the night. The rooms are spotless clean, modern, great bathroom and a English movie channel which had some great films on 24/7 it came in handy for something to watch while getting ready.
The entertainment was good most nights just a singer but they were always good the spanish dancers one night were excellent!!!
Downsides.....
The beds were very hard I did get used to them after a few days
The german guests pointed at us, talked, stared and generally made us feel uncomfortable, dont even think about laughing or all eyes will be on you.
The towels in the bathroom were really small fine for us but I imagine if we were bigger it would of been a problem.
Remember your all inclusive stops at 12pm the day you leave we didnt relised this so were not allowed any food or drink from 12 til 10pm when we got picked up. It would be useful if you could pay extra to keep on your all inclusive.

Not hotel related
** do not go on the dolphin boat trip!!! 5hrs on a very choppy boat to see 4 dolphins far away the boat doesn't stop as promised a boat full of people throwing up not nice**

Stayed July 2014, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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197 reviews from our community

Traveler rating
    64
    90
    24
    12
    7
See reviews for
21
128
5
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Bristol, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 28, 2014

Excellent Hotel. Very clean throughout. Food plentiful. Although if you dined later, food tended to be only Luke warm. Microwaves would not go amiss. As with most hotels we have visited, mattresses hard. Not enough sun beds for everyone unless you got to pool early and put towel down, as our German friends always do.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 22, 2014

We had amazing time in IFA Beach hotel. Location, value, rooms were perfect. Just a little minus for service in the restaurant, many times we get our drinks after we finished dinner and there was no specific waiter sering us during same evening ( who can I give tip to?) One of the hotel's description was non smoking and people can smoke just in designeted area, unfortunately people were smoking on pool's area where deckchairs are very close to each other and also on the restaurant's terrace during serving meals. I prefer smelling food not a ciggarette's smoke.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
derby uk
Top Contributor
70 reviews 70 reviews
13 hotel reviews
Reviews in 36 cities Reviews in 36 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed May 21, 2014

My husband and I had a very different experience at this hotel to a recent review. We were treated well by all our German and Dutch co- holiday makers. No one picked on us or pointed us out. Most people thought we were German.
I was very pleasantly surprised by this hotel. Finances meant we had to look for a reasonably priced holiday. My expectations were in check, but I was so pleased.
Location is excellent, right on the beach, nice and quiet, just what we needed.
Our room was compact, recently refurbished and modern. Superb bathroom. Our bed was very hard, my only gripe really. When asked, reception did arrange for a soft topper to be put on our mattresses. These helped a little. Great air on, always a comfortable temperature. Loved the wonderful Corallium soap and gel. Hairdryer blasted my mop dry very quickly.
Entertainment was limp and unexciting, not a problem for us though.
Food, it's buffet and you will always find some repetition. However, apart from the salad and fruit, I never ate a repeat course in the two weeks in the hotel. I enjoyed it all.
Pool area was beautiful. Pools warm and gorgeous.
There is a supermarket on site and just a few more shops nearby.
I recommend Lund Car Rentals up by Hyperdino, they made us a good deal. We toured the beautiful island. If you do, consider a good size engine, the mountains are very high.
Just a few bars nearby, we found Balcon of San Agustin best!
Would we return? In a flash!

Room Tip: We had the cheapest room, still good and out of the heat of the sun for much of a day, making it ple...
See more room tips
  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LopesanHotelGroup, General Manager at IFA Beach Hotel, responded to this review, May 24, 2014
Dear guest,

Thank you very much for sharing your opinion on TripAdvisor and choosing our hotel for you stay in the island.

We do thank you for you nice words regarding our service and facilities and we hope to see you again in the future.

Best regards,
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
4 of 5 stars Reviewed May 20, 2014

Lovely little hotel, quite basic but lovely and clean. Nice pools, very close to the beach! All inclusive was great to help yourself to food and drink all day. Food and pool umbrellas a little limited

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LopesanHotelGroup, General Manager at IFA Beach Hotel, responded to this review, May 24, 2014
Dear guest,

Thank you very much for posting your comments on TripAdvisor and having chosen our hotel for your holidays.

We would like to thank you for your kind words about our hotel and inform you that you note regarding the food and umbrellas in the pool area will be forwarded to the deparments in charge to consider it for future improvements.

We look forward to welcoming you again in our hotel and remain.

Kind regards,
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco
1 review
1 of 5 stars Reviewed May 18, 2014

this hotel is in a lovely location, it has a lovely pool area..but u have to be very quiet as not to offend anyone..over 60 who is having 40 winks on a lounger. The food is bland and always the same..

  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LopesanHotelGroup, General Manager at IFA Beach Hotel, responded to this review, May 24, 2014
Dear guest,

First of all we would like to thank you for taking the time to post your review on TripAdvisor and having chosen our hotel for your recent stay.

We would like to apologize for any inconvenience that you may have experienced during your holiday.
We would also like to inform you that our PR Department is gladly to help you regarding any suggestion or concern.

Thank you again for your comments, we remain.

Best regards,
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 16, 2014

Lovely Hotel nice food some of the staff ok. Hotel caters for mostly German and Dutch we were the only English in the Hotel and were very aware of this (one man actually pointing at us and stating YOU the only English in the Hotel) we met two lovely couples John & Lorraine, Nina & Ben what a group of livesavers, Poor Ben & Nina were picked on and told to sit elsewhere as they were English!!!!!!!
We tried to extend our room but were told there was nothing available for us ???
When you check out at 12.00 they cut your band from you so you then have to buy any food and drink we always go all inclusive and have kept the band until we have left the Resort.

Room Tip: Ask for a pool view, very noisy at the front of the hotel
See more room tips
  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LopesanHotelGroup, General Manager at IFA Beach Hotel, responded to this review, May 24, 2014
Dear guest,

Thank you very much for sharing your review on TripAdvisor and having chosen our hotel for your recent holidays.

We are very sorry for those inconveniences that you may have experienced during your stay.
We kindly inform you that you can always contact our PR service regarding any concern and they will gladly assist you.

Nevertheless, we would like to point out that room late check-out is subject to availability and, unfortunately, it cannot be guaranteed. Besides, we would also like to inform you that our All Inclusive service ends at 12 noon on your check-out day as you can see in the information provided by our reception desk upon check-in and in our website.

We thank you again for your comments, which will help us improve our service, and look forward to welcoming you again in our hotel.

Kind regards,
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about IFA Beach Hotel

Address: Calle Los Jazmines 25, 35100 San Agustin, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > San Agustin
Amenities:
Bar / Lounge Beach Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in San Agustin
#7 Romantic Hotel in San Agustin
Price Range (Based on Average Rates): $
Hotel Class:3 star — IFA Beach Hotel 3*
Number of rooms: 210
Reservation Options:
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Also Known As:
Ifa Beach San Agustin
Hotel Ifa Beach
IFA Beach Hotel San Agustin, Gran Canaria

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