We arrived with a pleasant champagne drink given to us when booking in. We were taken to our room but was disappointed as the room we were given had not been refurbished & did not have a balcony even though we had paid for one. The beds were uncomfy though! We complained & was compensated with All inclusive instead of Half board so we were happy with that. The hotel was fully booked & the staff were hardworking although they need more staff. The rooms were cleaned everyday & the pool was lovely & clean. The food was fantastic & varied. There was a towel check at various times through the day & the towels removed if they had been reserved with no one sat on the sun beds.
Overall fantastic holiday in a lovely hotel.
- Official Description (provided by the hotel):
- Located in San Agustin, Gloria Palace San Agustin Thalasso & Hotel is a 4-star establishment built in 1989 and fully refurbished in 2007. The spacious hotel has sea views, top quality cuisine, facilities specially designed for families, a thalassotherapy centre and family-oriented, friendly service within an atmosphere of a family business. In 1998 the Talasoterapia Canarias centre was opened, in an emblematic building consisting of more than 6.000m2, to provide health and wellbeing services. A real oasis of comfort. A dream within your reach. You can be sure of fine food and exceptional service at the panoramic a la carte restaurant Gorbea, which specialises in Basque cuisine. ... more less
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- Also Known As:
- Gloria Palace San Agustin Hotel San Agustin
- Gloria Palace Hotel San Agustin
- San Agustin Gloria Palace
- Gloria Palace San Agustin Thalasso & Hotel Gran Canaria