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“A fortnight of total relaxation!!!” 5 of 5 stars
Review of Club Magic Life Fuerteventura Imperial

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Club Magic Life Fuerteventura Imperial
4.0 of 5 Hotel   |   Avda. de los Pueblos, n. 1 | Playa de Esquinzo, 35626 Morro del Jable, Pajara, Fuerteventura, Spain   |  
Hotel amenities
Ranked #2 of 21 Hotels in Morro del Jable
Somerset
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
“A fortnight of total relaxation!!!”
5 of 5 stars Reviewed September 7, 2009

Having read a number of the reviews about this hotel my wife and I were somewhat apprehensive about the 2 weeks we had booked here through Thompson holidays. This wasn't helped by the comment made by the rep as we sped off from the airport, "the next hour will be spent on the most boring road in the world . . . ". Ok, Fuerteventura isn't going to come first in the "prettiest island" competition - scrub, more scrub, goat! scrub, house (?), another goat, more scrub . . - but I'd read about the history of the 'windy island' before I'd left (good idea for those who think its another Majorca!!) and so was aware of the bleakness of the landscape. Let's face facts, you don't go to Fuerteventura for the scenery, you go for the sun; to sit in the sun, to lie in the sun and that's what the holiday's there are focussed on.
So, the resort. The Occidental Grand is a large complex of 3 story blocks with seperate eateries, bars, reception, and entertainment areas. It covers a large site, so there are plenty of walkways to wander along and so many pools that I lost count! We were met by friendly, efficient staff, but did have a wait of around 15minutes to check in. The room was vast, the bed gigantic - rolling over 3 times to get to the wife was quite novel! - and clean & tidy. Constant hot water, daily maid service - all A1. It overlooked the kids playground and just round the corner from the optional nudist area. Now, a complaint at last - the naturist aea was full of Germans, BUT, that was not a problem. The problem was that this area was relatively small and crowded while other parts of the hotel, the 'textile' areas, were almost empty. Facilities included a 'deigner outlet' (bit pricey!), coffee shop, indoor games room and 2 outside bars, one opened during the day for drinks & snacks, the other in the evening.
The beach, accessed via a steep stairway was superb; fine golden sand and clear water and just metres from the hotel - luxury! Stone groins built against the cliffs give areas of privacy for those who wanted to strip off and you could walk for miles in either direction, stopping off at beach bars for a drink or a snack when the mood took you - and it did with us often! One thing, this is a 'clothes optional' beach, so, if the sight of the naked human body troubles you, then this isn't the place for you.
Back to the hotel. We were on an all inclusive deal so the quality and quantity of the food was important as the hotel was a long way from the nearest town. We found that it could not be faulted - lots of everything was available and the quality was top notch. We especially enjoyed the theme nights and the local recipes especially so. Obviously, being an island, fish was plentiful but every palate was catered for.
Similarly the drinks; tea & coffee were always on hand and the alcoholic ones, all locally made, were excellent, the Red wine (er, my favourite!) especially so. A word of caution, all the drinks at the pool bar were 'help yourself' - that included wine, the local beer and the spirits! - and so it could be quite easy to get somewhat merry in a very short time if you weren't careful (hic!).
Lastly the entertainment. We spent most nights either in the main bar or the outside bar. Staff were friendly and again, the drink did flow far too easily. What shows we did see were ok, but by that time of night we were so knackered from swimming, sunning and climbing down to the beach and back again that (in our late 50s!) we retired before midnight and slept lake babes!
Overall this was a highly enjoyable fortnight of pure relaxation and yes, we would go again - in fact we are looking now for next spring.

  • Stayed March 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Porto
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 30, 2009

My parenst are both travel agents, therefor we travel a lot. Last summer (2008) we decided to go to Fuerteventura, once that it is the only spanish island we never visited. We like to stay in good hotels, so we choose this hotel because it belongs to the Ocidental group- known for its quality...the pool is good, rooms are good too.
Once we got to the restaurant, we find it more like a dirty canteen than a restaurant: The food..terrible, worst than MC Donalds or something like that. Everybody running to get the food and the drinks. But the worst of all: the floor was always dirty, full of crap, the tables pass from 1 family to another without being cleaned, which means you find yourself eating in the mess the others made before, the chairs, where you are suposed to seat are dirty with wine and other drinks and also oily...discusting... and the waitres were so rude so rude, you can not talk to them.

I never stayed in an hotel with this kind of (bad) service, its dirty, and you feel robed because we are paying a 1000 euros per person per week to stay in a place with no conditions, people dinning in that restaurant feel like pigs, not like people who are paying to have a nice holyday.

More: you can only go to the beach in the ealr mornig, at around lunch time the "beach" becomes a place full of rocks and sea...

Weather: wind, a lot of wind everyday...for some reason the island is called Fuerteventura, something like "great wind"

  • Stayed August 2008, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surbiton, Surrey
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 19, 2009

I go away twice a year to all different places all over Europe and when possible further and thought i would give this place a try, First choice say it is 4 star... no way.
We arrived at about 10pm in the evening with three other coaches of people, so there was a lot of us to queue. We then queued for 2 hrs at reception as there was only one receptionist, when we got to the reception after this long wait the stafff were SO rude, no apology or welcome, more of a snear!
We were told if we were still hungry we could go into the dining room and food had been left out, this made me feel slightly better as i thought at least they had made some sort of effort for us, er no. When we got into the dining room, the food was there, but breakfast had also been laid out with tea towels over the top, there were two stray cats pushing their heads into the big bowls full of cereal on the table and eating out of them!
All of the drinks were watered down, the staff were just rude and did not welcome you at all, it was all such a shame, the hotel itself was really nice and could have been great, the food in the evenings wasnt too bad, although never very warm but that is normally the case with big all inclusive venues sue to the volume they have to provide for. The main dining room was very busy and again as with most all inclusives there was a lot of pushing and no queuing but that happens. They did have two other resturants that you could eat at once during our week stay within the all inclusive deal, the food in the mexican one was so awful after my 50 minute wait to be served, i walked out and left it all, it was cold, tasteless and just not edible really!
All of the gardens were nice and attended to and the pool area was nice and clean, no fights for sunbeds, but the hotel was in the middle of nowhere really too.
We went out one day on the bus, just to get out, the town was OK, nothing special at all and again, unlike tenerife or other places i have been i did not find the locals friendly at all or inviting, so we had one drink out and came back, which again was a shame. We did look at some of the resturants whilst we were out and the menu's looked quite expensive in comparison to places like main land spain.
Sorry to just run this place in to the ground but i would never go back, even if it was free!
Once i got home to England everyone said "oh you should have gone to the North of the island - not the south... ah now you tell me!!" Sorry to be so negative about this place but i spend all year saving for these holidays and what a waste of £1500 for myself and my husband to spend, i was gutted, it looked fab in the brochure. First choice when i spoke to them promised to speak to the staff re attitude and the cats in the food hall, but i doubt it happened, i never heard back.
Please steer clear, sorry!

  • Stayed September 2007, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Marburg
1 review
4 of 5 stars Reviewed June 8, 2009

We took advantage of an off season toddler for free special offer at the end of May-June. Our 2 3/4 yr son spent as much time as he could in t he shallow bar pool and sometimes with us in the deeper pool. We hardly made use of the children`s activities. The buffet food was excellent and varied. The staff efficient and pleasant, rooms spacious and clean. Only one problem. The balcony for the room was designed in such a way that our small son could easily climb it and nearly fall over the edge. This needs to be changed as we never felt comfortable with the balcony door open as he was always climbing it. Beach was great but building activities near bye would mean in the future overcrowding. The Spanish seem to have enough concrete to petrify their entire coast. I have never been to Benidorm etc but how many tourists really want to live in a concrete jungle for their holidays? The island itself once forested and plenty of water in consequence 200 years ago, is a testimony to how destructive mankind can be. Taking Fuerteventura as an example, we as a species havent long to go!

I am unsure how something described as all inclusive can have significant exceptions though. Nearly all inclusive? Partly all inclusive? 85% all inclusive. I thought ALL meant 100% but perhaps sOmething got lost in translation or travel agents have the same flexibility or inventiveness of language as estate agents.

we took a catamaran trip. crew was pleasant but the stopping place has nothing to see underwater nor fish to catch(for those who wanted to fish). The seacat submarine was worth the experience even for a diver. We hired a car through the hotel (Jeep) that proved to be unserviceable. The hire car staff were very freindly and efficient, picked us up quickly and transferred into another car -which had a defective clutch. Nice people though- in fact all the Spanish people we met were really nice and friendly

  • Stayed June 2009, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Liverpool
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed May 29, 2009

We needed a break, knew the area, and wanted to try a different hotel. BIG mistake.
My partner wasn't that mobile and we'd requested extra leg room on the Thomas Cook flight and a quiet location of room not too far from the spa or reception / restaurents. Neither of those happened, the room overlooked the pool 'fun club', and the rep did nothing about it. I can only describe the room as "battered". The furniture was scuffed and so were the walls.
We bailed out and negotiated an upgrade to the Club ourselves. There we got service and good food - at an increased price.
And then came the flight back with someone kicking the back of my seat every 10 seconds the whole four hours.
This isn't a four star hotel.
Go elsewhere and pay more.
We've given up on packages. Independent travel from now on.

  • Stayed November 2008, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampshire
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 22, 2009

I took my son, his wife (expecting number 4) and their 3 other children all under 5 for a half term break and the venue was ideal. Food, pools. children's club with evening half hour disco all meant that weary parents could relax. The gardens were immaculate and everywhere tidied. Particularly enjoyed the on-tap hot chocolate after a swim in the not so hot pools, but then it was February.

In the huge dining room there was often a long queue for the freshly cooked fish, but worth it and for me a vegetarian plenty of choice.

It was very tempting to just laze all day in the hotel complex but a one euro bus ride (children go free) from outside the hotel took us into the nearby town. The First Choice rep could not have been more friendly and helpful giving us local info and ideas.

  • Stayed February 2009, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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Munich, Germany
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 13, 2009

First time we decided to go all-inclusive on canarean islands and did not regret. The hotel is situated in a quiet place 5 min drive from the more busy Jandia in a quiet place near Butihondo Beach. You can also take the bus but it takes much longer (30-40 min) to Jandia due to many stop-bys at all neighbouring hotels. The views and the beach are breathtaking and pretty empty - not sure if that is the case only at this time of the year.
The room was spacious, clean and comfortable. You can see that last renovation was a couple of years ago, but everything is in a very good shape, and believe me I've seen enough in various vacations!! Here you have comfortable bed, clean bathroom, safe for free, large balcony with seaview, and very important - it was quiet. Animation took place somewhere else, far from living blocks.
Personnel was very friendly and helpful.
We liked the food - for an all inclusive hotel the choice, taste were quite good. You cannot compare it with 5* places like e.g., Maspalomas Oasis in Gran Canaria or with 4* hotels in Germany but for Spain it was great - we always found something nice, e.g., every evening choics of fish, poultry, meat, and very tasty fruits!!
We went to Feuerteventura to learn windsurfing and here a very important advice - if you would like to learn surfing do not go the Rene Egli school which is advertized everywhere. It seems like they put all the money in advertizing. The school is hopelessly bad in terms of amenities, service, equipment - basically everything a good surfing place should have. There are even no washrooms, changing rooms - nothing. Teachers seem to be students that cannot teach. And it is also overpriced. After we found it out we went to the Robinson School on the Jandia beach, I'd recommend robert who gives great lessons.

  • Stayed May 2009, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Club Magic Life Fuerteventura Imperial

Address: Avda. de los Pueblos, n. 1 | Playa de Esquinzo, 35626 Morro del Jable, Pajara, Fuerteventura, Spain
Location: Spain > Canary Islands > Fuerteventura > Jandia Peninsula > Pajara > Morro del Jable
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Spa Swimming Pool
Hotel Style:
#2 Spa Hotel in Morro del Jable
#2 Luxury Hotel in Morro del Jable
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Club Magic Life Fuerteventura Imperial 4*
Number of rooms: 705
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Also Known As:
Club Magic Life Hotel Morro Del Jable
Club Magic Life Fuerteventura Imperial Morro Del Jable

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