We have just returned from a 4 night break in Santa Ponsa and found this hotel to be an excellent choice. On arrival we were greeted by the night porter who was very helpful and couldn't do enough, especially when due to or tiredness we locked the key in the room. Throughout our stay the other staff were also very friendly. It seems that this hotel has recently been refurbished and the rooms were excellently equipped and clean. Most rooms here are twin rooms so if you require a double it is best to ask about availability. When booking we opted for a double/twin but it wouldn't allow you to pick, then when we arrived we had already been allocated a twin, when we would have preferred a double. A minor drawback, if you're a couple I would ring and mention this. The management speak English. We stayed half board and the food was plentiful and of good quality. Due to it being a small hotel the food seemed to be a little better and the breakfast and dinner timings were relaxed so if you were 10 minutes late for breakfast you wouldn't miss out. This was a bonus. Finally if you stay over 3 nights at this hotel you get a voucher for a free massage in their spa, a very nice touch. Overall a great stay, we would highly recommend it.