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“Very basic.” 1 of 5 stars
Review of Santa Ponsa Pins

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Santa Ponsa Pins
3.5 of 5 Hotel   |   Avenida Jaime I 115, 07180 Santa Ponsa, Calvia, Majorca, Spain   |  
Hotel amenities
Ranked #9 of 36 Hotels in Santa Ponsa
Blackburn, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
19 helpful votes 19 helpful votes
“Very basic.”
1 of 5 stars Reviewed 2 weeks ago

Rooms have been recently done up but they are very small and worst thing is there is nowhere to put your clothes or any of your stuff. Having to live out of my suitcase for a week wasn´t what I´d planned for my holiday! The shower is tiny so if you are a bit on the big side like my hubby it is not very comfortable. Staff all nice except the manager (not night manager who was ok) who goes around with a stroppy attitude and basically ruins the holiday atmosphere. The road the hotel is on is busy and gets noisy early in the morning so you can´t open the windows. Food was very basic and very bland. We ate out half of the evenings just to get a decent meal. Lot´s of good restaurants close by. Beach is about 10 minutes walk away.

  • Stayed June 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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62 reviews from our community

Traveler rating
    25
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Livingston, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 18, 2015

Booked this hotel on short notice . Totally impressed room very clean and modern. Staff very helpful and friendly. Full breakfast. Very comfy beds . I slept 10hrs on my first night. What can I say .. I would come back .. and I have never reviewed a hotel whilst still on holiday

Room Tip: We were in room 311 which overlooked the pool balcony gets the sun from about 11a.m. throu th night
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  • Stayed March 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cluj County, Romania
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 14, 2014

My brother and I stayed at Santa Ponsa Pins for a week in September. It was our first time on Mallorca so I can't compare much to other resorts/hotels there. We had a generally comfortable, relaxing stay. The room was quite small and basic (a standard twin room on the 2nd floor) and there was no sight of the the sea from the balcony - Santa Ponsa beach is very close, about 10 minutes away on foot but there are many buildings in between the hotel and the sea - but we didn't really spend much time in the room so that wasn't a big issue. We were half board and the food was good, some things we really liked, others not so much, generally the menu was reasonably rich and diverse, with something for most everyone. Nadia the cheff was very nice and so were the waiters, all of them working hard to keep everyone happy. Soraya at the reception was also friendly (I hope she continues learning English), as were the ladies cleaning our room every day, actually everyone was pleasant except for the manager who seemed very strict with staff and guests alike. The Pins is situated on the main road into Santa Ponsa and there are plenty of restaurants and shops nearby, as well as bus stops with good service to and from different places around the island. This also means that the area is not exactly quiet - some traffic and party noise late into the night make it hard to sleep with the balcony door open, also traffic noise very early in the morning...so if you're a light sleeper/have trouble being in air-conditioned rooms you'll want to think about that, especially if you're there at the time of the year when it's hot&humid - usually in August but it can also happen up to mid-/end of September as in our case. However, we greatly enjoyed the sea and the sun, the relaxed atmosphere and the many beautiful places on the island, we'd have liked to be able to stay longer and hope to go back another time.

  • Stayed September 2014, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingston-upon-Hull, United Kingdom
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 13, 2014

We stayed at the Santa Ponsa Pins in September 2014 for two weeks. The rooms are quite small but normally on holiday we tend to spend little time in the rooms and as we were blessed with good weather we were out and about every day. We were half board and found the food to be quite acceptable. There was full English breakfast every day and plenty of cereal and fruit options available. Evening meals offered meat and fish options with salads plentiful. The buffet service meant that some choices may involve a short delay but we enjoyed the chefs cooking. The staff were very friendly and the rooms serviced every day to a good standard. For what we paid we found the hotel to be excellent value. Unlike many hotels the bar prices were very reasonable.

  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 12, 2014

We stayed at santa ponsa pins for the 2nd time in mid September it's a small but efficient hotel especially Soraya on the desk she's so pleasant and helpful .The night we arrived we we're put ina room number 11 which was on the ground floor next to the lift so we saw the night manager Steven who told us to see the manager in the morning he wasn't very helpful but we were adamant and we got a move to a higher floor which was good .all in all we had a great stay the food was good the chef was brilliant she cooked my eggs for me just as I liked them .The only thing I didn't like was the fact there wasn't any fridges in the rooms so anything we bought would just get warm in the room a thing that would probably stop us from returning in future .

Room Tip: Don't get a room by the lift
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  • Stayed September 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delamere, United Kingdom
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 10, 2014

The hotel has very little to offer for families. Swimming pool is too small and the rooms are very basic. No entertainment at the hotel when it rained so we had to go to the hotel opposite the street and pay a fee to have our kids join in their activities. We didn't pay much to stay at the Santa Ponsa Pins but still do not recommend it to families.
Location is good with a couple of great supermarkets within 2minutes walk and the beach is only 5 minutes walk.

Stayed September 2014, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
Reviews in 16 cities Reviews in 16 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed October 9, 2014

We stayed at the Pins the last week in September. This hotel has had a very modern stylish refurbishment. Although the bedrooms are not very big, they have been well fitted out and are kept very clean; sheets and towels are changed regularly. We had a terrace rather than a balcony and a modern bathroom with a power shower. A wall mounted flat screen TV had various channels including BBC1, 3 and 4 (always useful in bad weather). There is a small pool and decking with sunbeds and an outside dining area. My daughter had a room overlooking the main road but the double glazing stopped traffic noise.
The staff are pleasant, helpful, and hard working. Juan, the manager, is very helpful and pleasant. The food is very good and there is always something for everyone. This 3 star hotel is far better than some 4 star hotels we have stayed in.
The Pins is situated on the main road into Santa Ponsa and there is a bus stop outside the hotel; there is a good bus service to Palma. lt is only approximately 10 minutes walk to the sea.
There are still alterations in progress and next year there will be a spa.
The Santa Ponsa Pins is a hotel we would like to return to in the future.

Room Tip: The pool side rooms seem to get more sun and there are only inland views
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  • Stayed September 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Santa Ponsa Pins

Address: Avenida Jaime I 115, 07180 Santa Ponsa, Calvia, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Calvia > Santa Ponsa
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#2 Spa Hotel in Santa Ponsa
#3 Best Value Hotel in Santa Ponsa
#6 On the Beach Hotel in Santa Ponsa
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Santa Ponsa Pins 3.5*
Number of rooms: 51
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Also Known As:
Santa Ponsa Pins Hotel Santa Ponsa
Hotel Santa Ponsa
Santa Ponsa Pins Majorca

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