turned up here at 3am with an 11 year old, to be told there was no room for us until 12.00pm., and i paid for an early check in so this would not happen, if it wasn`t for a lovely couple sharing there room with us we would have been sitting in reception for 9 hours.
eventually when we got our room, the air conditioning didn`t work and when it did get fixed it kept braking down every 2 days, we had booked half board but the first night we sat down for dinner we had a fork full and got up and left, it was totaly disgusting and ended up eating out every night, however the breakfast was really nice, the pool area was a bomb site and had broken steps into the pool which my daughter cut her foot on and the hotel couldn`t even supply a plaster, the staff were unhelpful and didn`t even smile or try and make you feel welcome, the only staff that did speak were the cleaners, would never recommend this place and hopefully no one makes the mistake coming here as we did. total dump!
- Also Known As:
- Santa Ponsa Pins Hotel Santa Ponsa
- Hotel Santa Ponsa
- Santa Ponsa Pins Hotel
- Santa Ponsa Pins Majorca
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