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“never stay here again!” 1 of 5 stars
Review of Santa Ponsa Pins

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Santa Ponsa Pins
2.0 of 5 Hotel   |   Avenida Jaime I 115, 07180 Santa Ponsa, Calvia, Majorca, Spain   |  
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Ranked #14 of 35 hotels in Santa Ponsa
Edinburgh, United Kingdom
1 review
5 helpful votes 5 helpful votes
“never stay here again!”
1 of 5 stars Reviewed February 11, 2014

turned up here at 3am with an 11 year old, to be told there was no room for us until 12.00pm., and i paid for an early check in so this would not happen, if it wasn`t for a lovely couple sharing there room with us we would have been sitting in reception for 9 hours.
eventually when we got our room, the air conditioning didn`t work and when it did get fixed it kept braking down every 2 days, we had booked half board but the first night we sat down for dinner we had a fork full and got up and left, it was totaly disgusting and ended up eating out every night, however the breakfast was really nice, the pool area was a bomb site and had broken steps into the pool which my daughter cut her foot on and the hotel couldn`t even supply a plaster, the staff were unhelpful and didn`t even smile or try and make you feel welcome, the only staff that did speak were the cleaners, would never recommend this place and hopefully no one makes the mistake coming here as we did. total dump!

Room Tip: just don`t make the mistake of going here!
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  • Stayed August 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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61 people have reviewed this hotel

Traveler rating
    27
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    5
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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  • English first
  • German first
  • Italian first
  • Russian first
  • Spanish first
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English first
Glasgow, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 23, 2014

We stayed in this hotel for 3 nights in August 2013. The hotel is nice looking for the outside and the reception area is clean and bright. However, the upstairs are dirty and dark. The rooms are very basic and need to be modernized. The bathrooms were unclean and I dreaded going for a shower.

The location of the hotel was perfect as it was a 5 minute walk to the beach. There are many restaurants and pubs nearby however the hotel is in a quiet area. I was half-board however the food was of terrible standard and I had to eat out every night.

The pool was tiny and again unclean.
One positive thing about the hotel was that the staff were helpful and friendly.
Would not recommend this hotel to anyone and will definitely not be returning.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 13, 2014

This is the worst hotel I have EVER stayed in. I don't even know how it is considered a hotel. The manager is a horrible, violent tempered individual who actually screamed at myself and my two friends for 'making too much noise' at around 9 o'clock - we were playing some music on our balcony! The shower was so dirty that we each wore flip flops every time we got in it. Brushing your teeth was a painful experience with the filthy water that came out of the tap, almost makes me feel sick thinking about it. I would rather sleep naked on the street than stay here again.. We were tempted because it was so cheap but we really did learn that you get what you pay for, and when you pay next to nothing, you literally get nothing for it.

  • Stayed June 2013, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bolton, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 7, 2014

We booked this hotel only 5 hours before our arrival. It was the only hotel that had rooms available and we paid less than 40 Pounds per night while the price of all other hotels was over 120 so we got a great bargain and can't really complain. Rooms are a bit dark but clean and anyway we didn't go on holiday to spend our time in the room.

Stayed August 2013, traveled as a couple
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Glasgow, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 3, 2013

We were on a tight last minute budget and did not expect too much for the price we paid but needed to get away for some “us time” and Santa Ponsa did it for us. The room we were given was way too dark and did not have a window but after we spoke to the reception we were moved to a better room. There is no entertainment so we spent a lot of time outside the hotel. For the price we paid we were happy.

Room Tip: ask for a room with a window or it will be very dark.
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Stayed September 2013, traveled as a couple
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Cape Town Central, South Africa
1 review
5 of 5 stars Reviewed November 28, 2013

booked two small rooms for a weekend and the rooms where clean and the location of the hotel was near supermarkets and restaurants.i liked the area because it was a mixture of local area and tourist area.

Stayed October 2013, traveled with friends
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North Wales
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 7, 2013

Good points: The staff were very nice. The beds were quite comfortable. The resort is lovely, The Pepper Pot was lovely for an evening meal. The beach was great and the square was nice for entertainment.

Bad points: When we arrived at the hotel were told they only had one room for us even though we had vouchers for two rooms, the night porter said we would all have to share the one bedroom, at 12 O'clock at night they found a single room for our friends, They did find another room the next morning. A German couple arrived and were moved to another hotel as there was no room for them either, even though they had a voucher for a room as well.
The rooms were very small the doors onto the balcony were broken and the paint was pealing, did not expect much but things got worse when we went into the bathroom, it was like a sauna because the cistern kept filling with boiling hot water had to keep turning the water off!!!
Only ate in the "canteen" once for breakfast and never returned.

Would not go back to this hotel but would go back to the resort

  • Stayed October 2013, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Santa Ponsa Pins

Also Known As:
Santa Ponsa Pins Hotel Santa Ponsa
Hotel Santa Ponsa
Santa Ponsa Pins Hotel
Santa Ponsa Pins Majorca
Address: Avenida Jaime I 115, 07180 Santa Ponsa, Calvia, Majorca, Spain
Phone Number:
Location: Spain > Balearic Islands > Majorca > Calvia > Santa Ponsa
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#7 On the Beach Hotel in Santa Ponsa
Price Range (Based on Average Rates): $
Hotel Class:2 star — Santa Ponsa Pins 2*
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