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“cheeky wee number” 4 of 5 stars
Review of Hotel Golf Beach

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Hotel Golf Beach
2.0 of 5 Hotel   |   106 Avenida Rey Jaime I, 07180 Santa Ponsa, Calvia, Majorca, Spain   |  
Hotel amenities
Ranked #7 of 35 hotels in Santa Ponsa
Edinburgh, United Kingdom
Top Contributor
106 reviews 106 reviews
16 hotel reviews
Reviews in 28 cities Reviews in 28 cities
67 helpful votes 67 helpful votes
“cheeky wee number”
4 of 5 stars Reviewed November 3, 2012

went here in september and it was roasting hot,, room had a fan a huge balcony on the front of the street,,, noise not a problem here...room was lovely and clean,,,
staff really friendly,, large measures in the bar excellent,,,,breakfast is a continental one if you book B&B and if you want full fry up that is extra but not expensive,,,pool lovely and clean but was roasting lying there for me hubby coped quite well tho... it is in the main road but the quiet side of the town,,,
beach not far and excellent lots of lovely shops, bars and restaurants nothing to far away, it was my first visit to santa ponsa and i will be back, i would recommend this wee gem to anyone it is lovely and so are the staff and they love it if you can speak a litte spanish

Room Tip: just try it and make up your own mind,, it is a lovely wee hotel
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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179 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Glasgow, Scotland, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 18, 2012

Stayed herein 2005, was here again with my girlfriend as an end of summer gettaway.

Peter the manager was as excellent as last ttime, helped me out with directions to places, was chatty and friendly and when he saw me drinking Kopprberg he sat and chatted to me about his native Sweden for a while....something he didnt have to do and which a lot of people wouldnt. Probably had the best service from him in all of my holidays.

The hotel was clean, tidy, quiet and as stated - basic. Its not 5 stars but at the end of the day, if your coming to majorca to spend more time than necessary in the room, your as well itting at home in your bedroom.

I absolutely love Santa Ponsa and have been here many times, great resort, something for everyone and an extra bonus if your a Celtic fan. Only 10 mins to Magaluf as well which comes in handy!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 8, 2012

one word "don't".found this place on internet and after reading some reviews decided to give it a go.been to santa ponsa many,many times and will return but not to this.they keep telling you while you are there that it is only a 2 star establishment therefore anything you need you have to dig deep for it.if you had to hire everything that you needed you would soon be out of pocket.the little spaniard who works during the day is a little obnoxious noname.the manager who came on in the afternoon was a nice,pleasant chap who would go out of his way to help you.the usual practice now is when you submit a review they are on with their reply straight away as they cannot stand any criticism.i know that if the manager employed another couple of staff who had his manners and got rid of the rude staff it would be a more pleasant hotel in which to visit.

  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerSantaPonsa, General Manager at Hotel Golf Beach, responded to this review, October 12, 2012
Dear Sir,

Thank you for taking the time to share your experience at our HOTEL GOLF BEACH in Santa Ponsa.
We are sorry to hear that your stay with us did not meet your expectations. We understand that the same Hotel can be valued in a different way by different guests, we not agree with some guest reports where is said we are like a 5 stars hotel, but we not agre as well when is said we are a terrible hotel.

In our hotel we strive to provide a cheap, budget, low cost, good and quiet experience to all clients, therefore your opinion is very important to us. We have taken all appropriate measures to address the inconveniences you encountered.

But as you may know, a 2 stars hotel means that you get basic services for a basic price you paid.

About the boy (Spanish) you say in your report working during mornings, he is Toni, a very good employee with a 18 years experience with us. He can make mistakes, as can happen with everybody but he informed us during your stay about your behaviour and actitud in our hotel, where every morning you were complaining about extra services not available in any 2 stars hotel, and when you got the answer from him about the cost to hire any of those extra services or goods, you were complaining and we had to explain you that you were accommodated in a 2 stars hotels, not in a 5 stars hotel.

So we think you were in a misunderstanding when you booked us, thinking to find all those extra services. All that information showed to you at the time of your booking, so we are not able to understand about what are you complaining about.

We recommend you to check the information about services provided by an hotel before you book it. Specially the official category of the hotels. From 1 to 5 stars.

Anyway, we are going to continue trying to give our best work to improve every day.
Thank you for sharing your impressions; it gives us the opportunity to improve and offer better service on your next visit.

Yours sincerely,
The Management.
Hotel Golf Beach
Santa Ponsa-Mallorca
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shrewsbury, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed September 28, 2012

Having booked this hotel l wondered what i was going to expect, given some of the bad reviews.
I need not have been concerned as from the time we arrived we were made most welcome,
Peter and Tony work very hard and are always helpful.The hotel is kept clean at all times,food is very good considering this is a 2 star hotel and i find it hard to find fault with this hotel.
Will be back.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kilkenny, Ireland
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 19, 2012

We stayed here for 11nights in sept and really enjoyed our stay. I just want to say for those's who are complaining about no air con or no amenities etc well you simply haven't done your research about the hotel properly which is not the hotels fault, its a 2star hotel and it deserves much more than that. When we arrived i was pleasantly suprised, we were waiting at reception for about 10-15mins before a man came over but he did wave at us to let us no he'd be a few mins, only for we new there was only two or three working there we didnt mind at all. Our room was great, the fan was grand we wouldn't have used air con if we had it.

The pool area is very nice and so clean, lilos there if you want to use them. The food is fab, the best toasted sandwiches we had during our stay just the same as at home, my partner said the cheese burgers were great 2 and also very cheap. The man behind the bar was very friendly and funny, even just walking to your your room he'd make sure to wave.

The only bad points i would have is.......after about a week we had enough of the beds and had a few pains. It was a lil noisey where our room was from the bar and road and in the mornings you couldnt sleep pasted half 9 with banging of cutlery. would defo go back without a doubt. Think im after writing a book haha.

Room Tip: Prob on the second or third floor to avoided the noises we got on the 1st (we were on the bar side)
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 19, 2012

We had read all the reviews, good and bad and hoped for the best. Lets start on a positive note the room was clean and with it being a budget hotel it was not a huge expense. It was really hot, hitting 30 and above most days and with no air conditioning all of us found it unbearable, so we spent a lot of time in the bar as it's the only place with air conditioning. We're not big drinkers ( compared to most of the other guests ) and it was not the ideal place to spend an evening ! Lots of sad losers thinking they still had it ( Doutful they ever had it ! ).
The food was basic, reminded me of college. The beach at Santa Ponsa is a pretty one and was a real plus on this holiday, close to coffee shops, bars and restaurants. Heading back to the hotel became a real drag, a bit like going to work on a Monday morning, you know you've got to go but you don't want to.
Noise at night was a big issue, the other guests seemed to use thier balcony to hold loud shouting matches to other guests and when we went down to reception to complain we found the night porter having a nap on a sofa ! so much for being safe.
It was obvious that we were not the right sort of guest to enjoy all the Golf Beach has to offer and will make sure we don't make such an expensive mistake again. When I say expensive, I mean wasting our precious weeks holiday in such a sad hotel.

  • Stayed August 2012, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerSantaPonsa, General Manager at Hotel Golf Beach, responded to this review, September 20, 2012
Dear Sir/Madam,

Thank you for taking the time to share your experience at our HOTEL GOLF BEACH in Santa Ponsa.
We are sorry to hear that your stay with us did not meet your expectations. We understand that the same Hotel can be valued in a different way by different guests, we not agree with some guest reports where is said we are like a 5 stars hotel, but we not agre as well where is said we are a terrible hotel.
In our hotel we strive to provide a cheap, good and quiet experience to all clients, therefore your opinion is very important to us. We have taken all appropriate measures to address the inconveniences you encountered.

In fact, We confirm you we have had lot of problems during your stay with the worst August ever, the worst in 21 years of experience with this hotel, with a 30% of customers very rude, or absolutly drunk or drugged every night. Our night porter had to fight against those behaviours during some of August nights, for that reason we are receiving during last weeks lot of bad reviews inside Tripadvisor website, all those people that have been advised and threaten by us during their stay about their behaviours inside our hotel, they are now writing against us, our management and against our night porter trying to damage our reputation, they have the shame to write a bad review of us after we have thrown out them from inside our establishment during their stay due their unacceptable behaviour. We give you our apologise about we couldn´t stop the bad behaviour of the 100% of those customers who have been disturbing you during your stay.
And we explain you that our night porter is working hard during 10 hours every day (7 days a week) and he is not a machine, and we allow him to rest a bit in the chairs of the bar area or reception when there is a moment of a quiet time, but is not possible and not true you found him having a nap on a sofa, because we don´t have any sofa in our hotel, we have removed from our hotel the sofa we had last years in the reception at the beginning of the season and we don´t have any sofa anywhere, we just have chairs.

Anyway, we are going to continue trying to give our best work to improve every day.
Thank you for sharing your impressions; it gives us the opportunity to improve and offer better service on your next visit to Santa Ponsa.

Yours sincerely,
Francisco
Hotel Golf Beach
Santa Ponsa-Mallorca
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Andover, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 19, 2012

We stayed for 4 days mid September. The hotel location was ideal for us, a few hundred metres from the lovely sandy beach and entertainment. The hotel and pool were spotlessly clean. A little noisy in the morning as we faced the main road into Ponca, no A/C but the ceiling fan kept us cool, a lovely big comfortable bed in a good sized, neat clean room. We received a very warm welcome on arrival at the hotel and this same friendly, helpful attitude continued throughout our stay, some of the best hospitality we have received anywhere. I can see why people return year after year. As for Santa Ponca, it has an attractive bay, great for swimming as the pedelos have a roped channel to send them far out. Meson del Mar is a lovely waterside restaurant with spectular sunset views, great salt crusted sea bass. I'd recommend the Old Vienna cafe for a light meal/drink and pleasant service. Stay away from the grill in the centre of town, looks nice from the outside with the chef apparently cooking to order, our experience was reheated kebabs and old prawns.

Room Tip: Request a room not facing the main road.
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Golf Beach

Address: 106 Avenida Rey Jaime I, 07180 Santa Ponsa, Calvia, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Calvia > Santa Ponsa
Amenities:
Bar / Lounge Free Breakfast Restaurant Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
#2 Best Value Hotel in Santa Ponsa
#10 Family Hotel in Santa Ponsa
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Golf Beach 2*
Official Description (provided by the hotel):
Golf Beach is a 2 star-family hotel. Situated in the heart of the Santa Ponsa main avenue, one of the best turistic resorts in the island, 18 kms from Palma. The hotel stands within walking distance from the comercial centres and night leisure areas and at only 100 meters from the famous sandy beach. 1 Km from the fantastics golf courses of Santa Ponsa 1 and 2 and 15 minutes away from Bendinat golf, Ponent, Son Vida and Andratx golf courses. The hotel has been completely renovated, making it one of the best in its category. ... more   less 
Also Known As:
Beach Hotel Santa Ponsa
Hotel Golf Beach Santa Ponsa, Majorca

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