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“Food or lack off.” 3 of 5 stars
Review of Hesperia Playas de Mallorca

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Hesperia Playas de Mallorca
3.0 of 5 Hotel   |   Gran Via del Puig Major, 2, 07180 Santa Ponsa, Calvia, Majorca, Spain   |  
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Ranked #5 of 35 Hotels in Santa Ponsa
Livingston, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
“Food or lack off.”
3 of 5 stars Reviewed October 20, 2013

We have just returned form a lovely 11 day break in Santa Ponsa. We were staying at the Hesperia right on the sea front.. The location is second to none. Cleanliness is first class. Hotel reception staff were all very friendly and very helpful. Decent pool but to many sun loungers jammed in and you couldnt get any space in between beds.. The food..............APPALLING. The variety just didnt exist. Pork pork and more pork. Chicken Thighs, not a decent bit of chicken. There was no imagination used to create a decent menu. Broccoli for breakfast along with olives and sweetcorn. I could go on. It has to be the worst food we have had in ANY hotel we stayed in. I could always make up a plate for meal time but my husband really toiled along with many many other.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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564 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bucks, England
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed October 20, 2013 via mobile

We stayed at this hotel on a 4 night break as a base to explore the island. We did book a sea view room but it is on a road so at night it was a bit noisy to have the door open but the side rooms look out on a side street and McDonald's! It is typical of an established Spanish hotel but is very clean and the staff we found to be helpful and friendly. Our room and bathroom were good and very clean. I found the bed hard but my partner thought it was ok. We were only at the hotel to sleep and breakfast but did have a look at the pool area. The sun beds looked as though they could do with replacing and there is no view from the pool. The breakfast was very adequate with choices of cereals, fruits, pastries, eggs, bacon, cheeses, pancakes etc so for the 3 breakfasts we had there we were more than happy. The hotel appeared full with a variety of nationalities. There was entertainment on till quite late and when we returned to the hotel people looked as though they were really enjoying themselves. I would say the majority of people there were of the older generation. The beach was across the road and there were plenty of eateries, bars, shops in the area. We did not spend much time in the resort or hotel as we were out and about all of the time but it suited our needs and I would say was good value for money.

Stayed October 2013, traveled as a couple
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Arklow, Ireland
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 16, 2013

i would consider this hotel to be very close to a 4 star.very clean good rooms. good food. very pleasant staff .good location.road side rooms would be a little noisy however majority of rooms have a pool view which would be a lot quieter.

Room Tip: poolside views would be quieter
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  • Stayed October 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Limerick, Ireland
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 14, 2013

1 Week stay. Too short!!

During week found staff very helpful and friendly from reception, to housekeeping, to maintenance man through to night porter. Some restaurant staff (not all of them but the majority of them) could do with customer service training. Their manner can be unfriendly and grumpy but this did not really affect us as there is no need to have much interaction with them as food is self service. Reception arranged car hire for us, return airport transfer, charged iphones, etc, and nothing was any trouble for them.They were excellent. We had a very early check out and night porter had cold breakfast ready for us.

Rooms and hotel are spotless. AC available free of charge. Lovely balcony, bathroom good size with lots of hot water at any time of day with good water pressure. Hand soap and shower gel provided- handy for Ryan Air passengers. Fresh towels if required everyday.Hairdryers are available from reception for a deposit only fee. Room had double and single bed. Beds very comfortable. Room good size, plenty of room for everything for 3 adults for one week. Did notice all rooms seem to have interconnecting doors with room next door which could be handy for family stays. However, could be a nightmare if one had noisy neighbors or neighbors that snore!! We had room on second floor with a pool view. In October this was lovely as pool and entertainment was very quiet. This may not be the case in high season. Only down side was no fridge in room. One can hire a fridge at €7 per day but this on top of safe hire can add to weeks stay.

Stayed on half board. Food while not haute cuisine is excellent for what we paid. Good selection of fresh food at breakfast buffet and dinner buffet. Food choice covers all nationalities and tastes and is constantly topped up during service.

Breakfast has cold meats, cheeses, cereals, yogurts, fresh fruit, tinned fruit, cereals, breads,croissonts, pastries, copious amounts of juice, coffee, tea, jams, honey, etc. Hot section has scrambled, boiled, and fried eggs. (fried eggs are fried on an ongoing basis at the grill section along with pancakes). Bacon, sausage selection, grilled tomatoes also provided. Yes there are green beans and other "odd" breakfast selections provided at breakfast but one mans food is another mans poison!

Dinner is equally impressive, with a very large selection of fresh salads, breads,cold meats, cheese, sauces and oils for salad dressings. There was always a large selection of hot food each night. Different type potatoes, vegetables, pizza slices, paella, fish, meats, gravy, etc. One could eat as much wanted.

Dessert included cheeses, fresh fruit, tinned fruit, choice of 3 icecreams each night. Different nights also had, creamed rice or jelly or mousse or creme brulee or mini cake slices.


Drinks were available to order at table. Eg 1/2lt water was €2.30.

Hotel in great location. Central to everything in resort. We stayed in October. This is a wonderful time of year to visit Santa Ponca. Peaceful and resort not crowded; hotel was fully booked though.

Would definitely stay in this hotel again.

Muchas Gracias.

Room Tip: Depends on time of year. Pool view great in October.
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampshire
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 9, 2013

Great location across from the beach. The beds were comfortable in the room but the sun beds are way past their sell by date. The choice of food in the restaurant was limited but there was always something we liked.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with NH Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
essex
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 7, 2013

Stayed here couple of weeks ago and was very impressed,rooms comfortable,food very good and the rooms and restaurant very clean. Excellent position, stones throw from beach and shops.
The pool area was well tended and also very clean. We had a room overlooking the pool and could see the sea..just !! Evening entertainment was the usual for 3 * but we had a lovely time.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bradford, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 7, 2013

It's 13yrs since we were last in Santa Ponsa & it won't be another 13 years til we visit again! And we will be staying in this hotel again for sure. The food was plentiful & fresh & such a good choice. The hotel staff were extremely friendly & helpful & our room was spotlessly clean, as was the rest of the areas in the hotel. What a fab position aswell, right opposite the beach. Just one insy winsy critisism, i agree with 'JeansW11' yes some of the sunloungers do need replacing, otherwise I think i chose well for this holiday

Room Tip: If you are not happy with the room you are allocated, if you ask nicely & they can accommodate y...
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hesperia Playas de Mallorca

Address: Gran Via del Puig Major, 2, 07180 Santa Ponsa, Calvia, Majorca, Spain
Phone Number:
Location: Spain > Balearic Islands > Majorca > Calvia > Santa Ponsa
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Santa Ponsa
#3 Family Hotel in Santa Ponsa
#6 Romantic Hotel in Santa Ponsa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hesperia Playas de Mallorca 3*
Number of rooms: 212
Official Description (provided by the hotel):
Come to the Hesperia Playas De Mallorca for some fun under the Mediterranean sun! Our magnificent seafront hotel is just a stone's throw from the historic city of Palma. ... more   less 
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Also Known As:
Hesperia Playas De Mallorca Hotel Santa Ponsa
Hesperia Playas De Mallorca Santa Ponsa, Majorca

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