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Hesperia Playas de Mallorca: Traveler Reviews

3.0 of 5
Gran Via del Puig Major 2, 07180 Santa Ponsa, Calvia, Majorca, Spain
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Hesperia Playas de Mallorca
Ranked #9 of 35 hotels in Santa Ponsa
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297 reviews from our community

Traveler rating
    83
    120
    62
    23
    9
See reviews for
Families
71
 
Couples
163
 
Solo
5
 
Business
0
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Derry, United Kingdom
1 review
9 helpful votes 9 helpful votes
“disappointed”
4 of 5 stars Reviewed November 10, 2012

what a pity this hotel cannot get its act together regarding food since it has everything going for it:,location ,cleanliness ,views from hotel balconies, staff etc .I am by no means a fussy eater but after a few evening meals in the hotel I simply could not face the dining room again for another evening meal .but a few examples: soup containers not covered ,consequently soup is cold (microwave provided to heat it !)plates cold , I suspect all the left overs were liquidised as stock for soup.On one occassion soup entitled vegetable soup contained large chunks of the grilled fish left over from the previous evening meal! pigs trotters on the grill menu ! frozen beefburgers taken directly from their cardboard box and thrown on the grill, .no cold meats or egg mayonnaise to accompany the salad most salad veg canned .Fresh fruit available but unripe on most occassions, rabbit stew ,all cheap cuts of meat eg never breast of chicken but small chicken thighs floating in greasy stock, frozen overcooked veg.Maybe there is no need to address the catering since the other features attract enough custom.Probably fine for B& B but not half board.Stayed here during the beer festival in Santa Ponsa .hotel overcrowded , had to queue for a table most evenings.will I return No but say "Get your act together"Surely if the hotel management read some of the reviews they would take on board some of the criticism , that is why I think they do not need to since they can rely on the other features to attract business.

Room Tip: Sea views are superb
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  • Stayed October 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 9
Ask Isobel E about Hesperia Playas de Mallorca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kilmarnock, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“good hotel a pleasent stay”
4 of 5 stars Reviewed October 27, 2012

we returned home on the 24th of october after spending a week at this hotel and we can honestly say those who are looking at the hesperia wont be disappointed. first impressions were very good. the hotel is spotless a real credit to the staff. it smells fresh as soon as u walk in and continues to the room. we had room 112 for our half board stay.
the room was clean with plenty of space for our things with a safe hidden away which is 10 euros deposit which u get back and the charge is 2 euros a night which is good i thought. the only thing i would say is the rooms dont have much in the way of facilities, i know we had a half board room but a fridge or a kettle would have been nice especially a fridge for those who stay in the summer for drinks.

the location is perfect, the hotel is on the beach front, cant ask better than that, and is also clean and well maintained, a trait i found through out our stay at santa ponsa.

the only thing i would say and like other reviews do say about is the food. i personally didnt have a problem, u get what u pay for, but if you are fussy, and lets be honest we brits are, some may find the food a bit lacking. the breakfasts are buffet style and include cooked foods or pastries or cereals with a selection of fruits juices and tea and coffee which are free.

dinner is very much the same, a buffet style with cold salads, pasta's and different cooked foods, soups, puddings - which does get a bit boring seeing the same thing everyday, and fruits. the drinks you have to pay for.

overall the hesperia at santa ponsa is well worth a visit. we certainly enjoyed our stay at this clean well presented hotel with its great location and beautiful surroundings.

Room Tip: rooms looking over the pool get the sun. the rooms over the entrance side is in the shade.
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
Ask willcbrbikeboy about Hesperia Playas de Mallorca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rotherham south yorkshire
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
34 helpful votes 34 helpful votes
“Great value for money !”
4 of 5 stars Reviewed October 22, 2012

Arrived home from this hotel after a three night break with my daughter. We paid £79 for three nights half board, which was excellent value for money... the hotel was immaculate, all the public rooms were of good standard and our room was clean with a single and a double bed , mirrored wardrobes , balcony overlooking the pool and a good sized bathroom... The beds were very comfy as were the pillows... The aircon worked well but automatically switched off when the patio door was opened.
There was a huge selection of food at dinner, from soups, salad, rice and pasta dishes to meat, and fish.. as well as this there was a lady cooking pork steaks , paella and fresh sardines on griddles... I have read the comments about the poor food but honestly you would have a hard time not making a decent meal out of all the food that was on offer... there was also a microwave available.... fresh fruit, little pastries and ice cream to follow. There was the usual holiday hotel type entertainment which catered for the variety of nationalities that were staying at the hotel .... including "Bingo, Bango,Bongo" ! and a Tom Jones impersonater who was quite good.
The hotel was right opposite the excellent beach and next door to a variety of bars and shops including a supermarket and chemist ... an ATM machine is located up on the roundabout about 5 minutes walk from the hotel ... I was pleasantly suprised with Santa Ponsa as i was expecting it to be much more commercialised than it was and with the fantastic beach i would say its great for a family holiday or a short trip like we had .

Room Tip: Rooms over the hotel entrance did not seem to get any sunshine ... best rooms are overlooking the po...
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
Ask sunidaze about Hesperia Playas de Mallorca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“great location”
4 of 5 stars Reviewed October 22, 2012

this is a bright and very clean hotel, we had a room over looking the pool which was sunny all day and quiet on a night. The location was perfect just across the road from the beach .breakfasts were good the usual choice but the evening meals were very poor indeed we only ate in twice it was so bad .However we found some great places to eat so it did not spoil our holiday .and would go back if they do bed and breakfast!!!!!

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask norman371 about Hesperia Playas de Mallorca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Romford, United Kingdom
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
“Playas de Mallorca”
4 of 5 stars Reviewed October 21, 2012

Returned home today after a week at this hotel. We were pleased with the location of our room which was spotlessly clean. The staff were friendly and the location of the hotel was perfect. My husband wasn't too impressed with the food but, as a vegetarian, I thought it was great. The lettuce was always crisp and fresh and there was an excellent salad selection. The rice and pasta was good too. We have stayed at some really naff hotels in the past and always think that if the accommodation is good, clean and the beds comfortable, you can always eat out if the food isn't up to expectation. (In fact the half board was actually cheaper than just bed and breakfast).
Afterthought: the food couldn't have been that bad as we noticed that
the Germans were stuffing their pockets on the way out of the restaurant every day!

Room Tip: It's not worth paying an extra 8 euros a day for a sea view as these rooms are directly adjacent...
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask Disappointed254 about Hesperia Playas de Mallorca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hesperia Playas de Mallorca

Also Known As:
Hesperia Playas De Mallorca Hotel Santa Ponsa
Hesperia Playas De Mallorca Hotel
Hesperia Playas De Mallorca Santa Ponsa, Majorca
Address: Gran Via del Puig Major 2, 07180 Santa Ponsa, Calvia, Majorca, Spain
Phone Number:
Region: Spain > Balearic Islands > Majorca > Calvia > Santa Ponsa
Amenities:
Bar/Lounge Beach Free Breakfast Free Parking Kids Activities Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotels in Santa Ponsa
#3 Best Value Hotels in Santa Ponsa
#12 Family Hotels in Santa Ponsa
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Come to the Hesperia Playas De Mallorca for some fun under the Mediterranean sun! Our magnificent seafront hotel is just a stone’s throw from the historic city of Palma. This way, you can enjoy the best of both worlds – relaxation on the beach and the excitement of the city nearby! ... more   less 
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