Arrived with two kids and two pensioners at 2300 hrs after traveling all day.the hotel reception advised that we were booked at the hotel butvthey are fully booked!
Demanded to talk to the manager who said he would up grade us to full board if we stayed at the hotel"Santa Ponsa PIns"only a two star! We went to have a look and ther was no fridge you would have to pay for ac.
Demanded that we had a confirmed booking and we have to stay at the hotel we booked.
After a lot of raised voices from both parties they put the six of us up in 3 rooms!
They were just chancing it as through the course of the week we heard numerous conversations to couples and families getting the same lies!
All we can say is the hotel is great location and the rooms were clean
The entertainment at night was the the pits anybody that says they enjoyed it must have a screw loose!
I had to get up at 0600 every morning just to get a sun bed,
The food was ok but after six days of the same tasting food you would of had enough!
The waiting staff at night have a big issue they have got to remember without tourists they would not have a job
- Official Description (provided by the hotel):
- The Globales Pionero Hotel is in Santa Ponsa just 300 m. from its beach and only 20 min. from the capital of Majorca, Palma. The hotel, with its all inclusive option, pleasant climate controlled halls, satellite TV lounge, bars, swimming pools for adults and children, 1 heated swimming pool, sauna etc., has comfortable rooms with air conditioning (cold/hot) as well as non-smoking rooms and 6 handicap accessible rooms. ... more less
- Reservation Options:
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- Also Known As:
- Pionero Hotel Santa Ponsa
- Hotel Pionero Santa Ponsa
- Pionero Santa Ponsa
- Hotel Globales Pionero Santa Ponsa, Majorca