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“poor bar staff” 3 of 5 stars
Review of Hotel Delfin Mar

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Hotel Delfin Mar
4.0 of 5 Hotel   |   Rei Sanxo 11, 07180 Santa Ponsa, Calvia, Majorca, Spain   |  
Hotel amenities
Ranked #16 of 36 Hotels in Santa Ponsa
Glasgow, United Kingdom
1 review
2 helpful votes 2 helpful votes
“poor bar staff”
3 of 5 stars Reviewed September 30, 2012

stayed here for 1 week in middle of september hotel was good food was good.over all hotel was excellent. the only problem was angel the bar man who just does not no how to deal with the public its his bar his rules and never smiled the 7 days we were there. the entertaner was first class and the holiday enjoyable

Room Tip: the maid service was first class
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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98 reviews from our community

Traveler rating
    23
    35
    25
    12
    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
Colchester, England, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 18, 2012

The Delphin Mar hotel is a modern clean hotel about 5 minutes walk from the beach. The rooms are not massive but very reasonable for the price.

We were originally booked into the Delphin Playa hotel in Palma Nova (which was also a great hotel) with bed and breakfast but after a few days there we were given the option of switching to the Delphin Mar hotel in Santa Ponsa in exchange for an upgrade to all inclusive. Taking this option turned out to be an excellent decision because the quality and choice of food on offer at the Delphin Mar was much better than you might expect in an 'all you can eat' buffet.

The entertainment organiser, Karuna was great fun and very friendly and she really went out of her way to get to know the hotel guests. We also liked Micky the barman who was also friendly. Some of the other staff seemed less friendly but this could have been the language barrier.

My son loved the pool and we loved the endless all inclusive sangria and other drinks. All in all a great holiday at a great location.

Room Tip: You can see the beach from both sides of the hotel.
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 15, 2012 via mobile

We love karuna !! !! She's great entertainment , she made our holiday :D.... Pool is lovely and so is the food . All the bar staff is great especially angel , it's great for kids family couples and the rooms are really nice and confy, I'd recommend this hotel to everyone :D

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed April 19, 2012

Ordinarily I would stay with my Brother and Sister-in-law when visiting Mallorca, however on this occasion they had "overbooked" haha and we had to vacate our room and stay elsewhere for a couple of nights. It is safe to say that these guys know everything there is to know about Mallorca accommodation and hotels as they are born again Mallorcans (hailing originally from the UK) and with 60 years - between them - in the travel business on this island, it is no surprise that they would have booked us into a comfortable pad.
Gone are the days when we used to doss down in any old "kiss me quick" twenty-something branded resort hotel where beds fly off the top balcony and in to the pool, and the evening air reverberates with the sound of inebriated Brits. These days we are definitely in the market for a quieter more civilized hotel experience and even though we only really needed a bed for a couple of nights rather than the whole hotel/resort experience, this hotel offers both.
We visited in late April during a particularly cold snap so we didn't get to avail ourselves of the outdoor pools or sundeck but we did have central heating in our room; a balcony with a sea view and the breakfast buffet was varied and plentiful.
There also appeared to be an indoor pool and fitness room though we didn't use any of these.
Service was efficient and friendly and even when we arrived after the breakfast buffet was shut, we were accommodated.
In a great area, close to the beach strip but on one of the quieter back streets.
Would definitely stay here again if in the area

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madrid, Spain
Top Contributor
97 reviews 97 reviews
26 hotel reviews
Reviews in 37 cities Reviews in 37 cities
59 helpful votes 59 helpful votes
1 of 5 stars Reviewed February 5, 2012

We booked through Booking.com. For clients in half board that arrive late, the hotel Delfin Mar offers a complimentary cold dinner in the room. We sent them an email stating we would arrive to the hotel around 10pm (our flight would arrive at 8 to the island airport) and they confirmed our booking and dinner. When we arrived at the hotel, the night receptionist told us they forgot to prepare our dinner (and we should go out to any restaurant). He also said that because our late arrival we would get the worse room at the hotel!!! But he offered us an apartment next door (Delfín Casa Vida, same company) for the same price, and we could still use their restaurant for breakfast and dinner, as well as the pool and the gym. The next day we went to the hotel restaurant for breakfast and the morning receptionist said we refused to half board when we accepted the apartment. We spoke to the manager and explained her, but she rudely said that when they told us we could still use the restaurant they meant we had to pay for the food. We called Booking.com and they said they would speak to them but susprisingly, they came back to us saying that the manager was quite sure about what the night receptionist told us, and that there was nothing they could do. We felt defenceless, deceived and mistreated. Booking.com and the hotel manager, that were not there at our arrival, decided we were wrong! At the very end, after much arguing, they decided not to charge us for the food (which we had only at breakfast as we decided to go out for dinner since from that moment we didn't like the atmosphere) but arguing is not something you expect to do when you are on holdays! And morevover, Booking.com agreed with the hotel management they wouldn't publish our opinion on their web. But I have read in blogs they do that quite often.

Room Tip: Don't arrive late (10 pm) or you will get the worse room...
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  • Stayed March 2011, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burscheid, Germany
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 15, 2011

Last minute super price: Hotel booked: Delfin Mar, no rooms in the hotel available, but appartment over the road (10 meters walking distance) with 35 square meters and 2 rooms. No aircon but a fan (!), no hair dryer, Advantage: Kitchenette with cooking facility, fridge, bath room, balcony and access to a separate pool. Got free drinks for dinner due to the unavailability of the hotel room. Breakfast and dinner offered was really good. WiFi available at the hotel lobby/terrace w/o any charge. Everything was clean and personnel also attentive.

  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warsaw, Poland
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 15, 2011

We spent in the hotel 7 days in the first half of August. We had a nice view from the window on the pool and the sea. Rooms were clean, but to our dismay, the fourth day stay we found a cockroach on the floor.
The food was delicious, everyone can find something suitable.
Service during meals were beyond reproach. Waiters were friendly and polite.
There was a lack of music by the pool, with the exception of days when the younger bartender was working, so the atmosphere in the evenings was suitable for older people than for people under thirty.

  • Stayed August 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Delfin Mar

Address: Rei Sanxo 11, 07180 Santa Ponsa, Calvia, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Calvia > Santa Ponsa
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Santa Ponsa
#8 On the Beach Hotel in Santa Ponsa
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Delfin Mar 4*
Number of rooms: 89
Official Description (provided by the hotel):
The 89 rooms of the Hotel Delfin Mar are designed to maximize the comfort of your holiday in Mallorca. With functional furniture were you can find the space to relax, ideal for family or friends holidays. All the rooms are eqquiped with telephone, TV, safe (payment) air conditioning / heating, hairdryer and balcony. ... more   less 
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Also Known As:
Delfin Mar Hotel
Delfin Mar Santa Ponsa
Hotel Delfin Mar Santa Ponsa, Majorca

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