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“Sep hol 2013” 4 of 5 stars
Review of Best Los Angeles

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Best Los Angeles
3.0 of 5 Hotel   |   C Falset 9-17, 43840 Salou, Spain   |  
Hotel amenities
Ranked #51 of 98 Hotels in Salou
Newcastle, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
22 helpful votes 22 helpful votes
“Sep hol 2013”
4 of 5 stars Reviewed September 24, 2013 via mobile

We stayed in the Los Angeles Sep 16-23 2013, we were very pleased with the reception we were given made feel welcome straight away. Very nice room ground floor right by the pool . Bar service was very good as we stayed all inclusive and the beer was like rocket fuel. Also proper glasses not the cheap plastic cups. The restaurant needs a bit of improvement as the food although there was a good choice it was a bit below par and often cold. The restaurant staff were also a bit rude at times. So we ate out a couple of nights would definitely recommend uncle sams American diner just round the corner . The hotel entertainer was also a great bloke and gave us a good laugh most nights we had a great holiday. And would love tostay there again some time in the future

  • Stayed September 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BESTHOTELS2013, Director Hotel at Best Los Angeles, responded to this review, November 18, 2013
Dear Paul g,
We are gratefull for your very positive comment about our Hotel.
We really like to hear that you have enjoyed your stay with us.
Please feel free to forward us an e-mail prior to your next stay, to prepare a little present for you.

Best Regards,



Damián Domínguez
Director
Best Los Ángeles
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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229 reviews from our community

Traveler rating
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    45
    31
    47
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Durham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed September 18, 2013

We stayed at this hotel for the second time in two years on a men only holiday 7 of us.nwe had a great time. We were all inclusive so we certainly had value for money in the drink alone. The entertainment was better last year but we got by making our own entertainment. The hotel was very clean we had lovely rooms which were cleaned every day with clean towels. The only downside was our rooms were on the front and right across the road was an Irish bar which stayed open very late so you couldn't have an early night but it didn't spoil our holiday.

Room Tip: Not on the front
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  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 9, 2013 via mobile

Stayed for 10 days and have to say given other reviews of this hotel on trip advisor was a little wary on coming here. Honestly the food was beautiful different theme every night plenty of choice, champagne breakfast every morning can not fault the place. PortaVentura is only 2 euro on the bus away and near to all shops and strip. Have to mention Antonio in the bar and Samuel the child's entertainer who were lovely and definitely made our stay better. We will be coming back with the rest of my family very soon.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 of 5 stars Reviewed August 31, 2013

Stayed at Los angles for 1 week in mid August 2013 . There was a group of 8 of us . From the minute we got there the service was poor . We waited 3 hours to book in our room when they gave us our key to the room we was on 3rd floor we booked a ground floor room because we got a 4 year old with us so explained to them we booked a ground floor room it 2 took a further 2 hours of waiting so over all it took 5 hours of waiting to get in room . Staff were very rude didn't want to help us we asked to see the rep the next day but the staff didn't no what we were saying so at to find things out our selves . Food was cold so we at to eat out and spend more money . The only good thing with hotel was it was close to beach and shops . Health and safety of hotel was disgusting . Hand rail to pool was broke. And nail hanging out of the tables in restaurant won't be staying there again

  • Stayed August 2013
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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BESTHOTELS2013, Director Hotel at Best Los Angeles, responded to this review, October 7, 2013
Dear TraceyBurton

Thank you very much for spending the time to send us your comments.
Please be assured that we take very seriously your comments, as they provide us the opportunity to improve our services.

Best Regards


Damián Domínguez
Director
Best Los Ángeles
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 26, 2013 via mobile

Just finished a week at the Best Los Angeles, where to begin? The only positives I can take from it is that at least the room was clean and the location is very good with it being near to shops and the beach. However what we got was pretty poor in terms of a light in our room wasn't working and the balcony light was also very temperamental. Bathroom is tiny but we lived witb it.

We were on a half board basis and in my opinion the food was shocking. Had breakfast twice and we had to resort to going to Oliver's or Uncle Sam's the rest of ybr week it was that bad. Cereal was soggy with warm milk and I felt that the hot food such as the bacon and sausages was almost dangerous to eat, so with that we didn't bother with the food for the rest of the week.

However it was the final night that took the biscuit. In the room next door at around 1am we could hear shouting and screaming with what sounded like Eastern European accents, furniture being thrown around the room, doors banging etc this went on until around 7am even after we rang down to the porter on duty to complain who seemed unconcerned, if it was a hotel in Ireland or GB they would have been thrown out or arrested within 10 minutes! Even the next morning when we were checking out and mentioned it at reception she shrugged her shoulders and passed it off as just a regular fight, no apology, no care in the world!

All in all I will be going back to Salou but certainly not to this dive, I wouldn't wish it on my worst enemy and I will be speaking to my local travel agent and ask them not to recommend it to their customers!

  • Stayed August 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BESTHOTELS2013, Director Hotel at Best Los Angeles, responded to this review, October 7, 2013
Dear Kevy89

Thank you very much for spending the time to send us your comments.
We will make our best to keep improving our services.

Best Regards


Damián Domínguez
Director
Best Los Ángeles
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 24, 2013

Myself and my boyfriend had 3 days here on a last minute basis very reasonable rates for the end of July being school holiday time there were a few buggy jams and a few tattooed chavvs about but it was hot and the beer was cold Salou is a very hideous place building wise ghastly architecture

Room Tip: Tip the receptionist
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BESTHOTELS2013, Director Hotel at Best Los Angeles, responded to this review, October 7, 2013
Dear Brumlads

Thank you for spending the time to send us your comments.
We hope to see you again at Best Hotels.

Best Regards,



Damián Domínguez
Director
Best Los Ángeles
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Worcester, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 23, 2013

Just returned back from Los Angeles Hotel after taking my son for a week here. I would describe the hotel as an average place to stay.
Nothing sets the world alight, nothing really bad to complain about. However, I do find the animation is absolutely dire!! Buy the guy some more music. He has about 10 tracks he plays over and over again day and night!!!!
Food was generally acceptable only real down side was poor quality meat or lack of. There was a good selection of salad, fruit and sweets as the hotel predominantly caters for the Russian market and their dietary requirements.
Bar staff near the pool were very good hard working and polite Russian girls but some of the staff in restaurant were local Spanish and were grumpy at times and unfriendly and often unhelpful. They were more interested in preparing the restaurant for the next sitting than caring for the people who are in this sitting!!
Comparing other hotels I've stayed, this is average but when I compare with the price I paid I would have expected more. Again, things like poor standard of decor and single socket in rooms is unacceptable by modern standards of travel when you are spending in excess of £700 per week.

Room Tip: Ask for a room at the back of the hotel if you have kids. Noise from music in bars at front will kil...
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  • Stayed August 2013, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Los Angeles

Address: C Falset 9-17, 43840 Salou, Spain
Location: Spain > Catalonia > Province of Tarragona > Costa Dorada > Salou
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #51 of 98 Hotels in Salou
Price Range (Based on Average Rates): $
Hotel Class:3 star — Best Los Angeles 3*
Number of rooms: 264
Official Description (provided by the hotel):
Located at the tourist heart of Salou, just 10min. walk from Levante and Capellans beaches. Comfortable rooms with fully fitted bathroom, balcony, telephone, satellite TV, security door lock, heating, air conditioning and optional safe-deposit box. Buffet restaurant with show cooking, national and international cuisine, bar-cafeteria, games room. Swimming pools (for adults and children), outdoor jacuzzi, children’sarea. Day and night entertainment program. Optional services: parking and internet corner. ... more   less 
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Also Known As:
Best Los Angeles Hotel Salou
Best Hotel Los Angeles
Best Hotel Salou

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