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“Great for families!!!” 4 of 5 stars
Review of Aparthotel CYE Holiday Centre

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Aparthotel CYE Holiday Centre
3.0 of 5 Hotel   |   Carrer de Paris 21, 43840 Salou, Spain   |  
Hotel amenities
Ranked #8 of 98 hotels in Salou
Derry, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Great for families!!!”
4 of 5 stars Reviewed March 4, 2013

Our family 2 sons aged 17 and 16 and our daughter aged 11 their father and myself stayed here last year the last week of august and the first week of september. We found it to be an absolutely perfect location, it was minutes away from the main street and beach, but far enough away at the same time not to get any noise at night from passing holidaymakers. The entertainment provided in general by fernando was very child orientated but great for the younger kids, and the shows the hotel put on were fantastic! The apartment was very clean when we got there but the only downside for us was that they only changed our towels 3 times in two weeks, we actually went out and bought our own! We went self catering so i cant really comment on the food although the bar food we did buy was very nice there. There was a lifeguard on during the day for the kids and a kids club which obviously all of ours were too old for lol all in its a great place to stay for a family and we would highly recommend it.

Room Tip: i would definately ask for a pool view!
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
apartamentsCYE, Director General at Aparthotel CYE Holiday Centre, responded to this review, March 6, 2013
Hello Lisa,
We would like to thank you for your stay with us and the time devoted to give us your opinion, since it is very useful for the continued improvement and your satisfaction is our main purpose.
We thank you for the assessment of the privileged location of our establishment, as it is one of our strengths, the attention and service of our entertainment staff, the cleanliness of our apartments, the quality of our cuisine.
We regret to consider insufficient the service of changing towels of our apartments; our general conditions are that the apartment will be cleaned before the arrival of each guest. Every week, maintenance cleanings will be carried out and change of towels twice a week; and change of sheets one time a week. We try to do the best, but you have to understand that it is a building of apartments.
Our team is professional and it is always a pleasure to welcome guests like you.
We hope to see you again on future occasions.
The Management,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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365 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Limerick
Contributor
19 reviews 19 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 16, 2013

These apartments are a long enough walk to the main street beach etc especially for kids, the pool is FREEZING & the evening entertainment finishes very early & is very short be aware you have to pay for any extras like a baby cot 70euro a bit expensive & there is a returnable deposit think it was bout 100euro just in case of any damage etc all that aside the apts were clean wifi available in the lobby & the food in the restaurant was nice. I personally would not stay there again but thats because of the long walk to get anywhere its quiet in that area up the other end of town is where all the good pubs restaurants etc are..

Room Tip: My room was facing the road it was very quiet but if you want to keep an eye on the kids at the pool...
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  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
apartamentsCYE, Director General at Aparthotel CYE Holiday Centre, responded to this review, February 18, 2013
Dear Michele,
We would like to thank you for your stay with us and the time devoted to give us your opinion, since it is very useful for the continued improvement and your satisfaction is our main purpose.
We thank you for the assessment of the spaciousness and cleanliness of our apartments, our wifi free service and the variety and quality of our cuisine. Since it is our main aim to make our clients feel like home.
We regret you perceive we are far away from if we are 15 minuts walking to the centre of discotheques and pubs of Salou, however, we are a family hotel and we need calmness and no noise at night. That's more, we are 5 minuts walking from the beach and 5 minuts from the old town and the main promenade of Salou, plenty of shoops and restaurants.
We regret you think is so much the deposit of 60 € for the apartment, but it's a mimimum deposit compared with the other accomodation in Salou,
Our team is professional and it is always a pleasure to welcome guests like you.
We hope to see you again on future occasions.
The Management,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cork, Cork, Ireland
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 7, 2013

myself, my partner and our 3 girls stayed here for a week in august 2012 and we loved it. there isnt a single bad thing we could say about it. staff are very friendly, the entertainment was fantastic every night of the week, the food was lovely and the rooms were spotless. we loved it so much that we booked it for august 2013 and all our family are coming with us too. 10/10 for this hotel and i would deff recommened it to everyone i know. also only a 3 minute lovely walk to beach and shops.

Room Tip: ask for a room with a pool view because one side is facing a car park :)
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
apartamentsCYE, Director General at Aparthotel CYE Holiday Centre, responded to this review, February 18, 2013
Dear Lorrai,
We would like to thank you for your stay with us and the time devoted to give us your opinion, since it is very useful for the continued improvement and your satisfaction is our main purpose.
We thank you for the assessment of the service of our friendly staff, our fantastic entertanment department, the well-equipped apartments, with a microwave, 2 electric rings, a fridge, a kettle, a toaster, 2 pots, 2 ladles, 2 frying pans and cutlery and crockery for 4 people, all that you need for the capacity of the apartment and the privileged location of our establishment, as it is one of our strengths.
Since it is our main aim to make our clients feel like home.
Our team is professional and it is always a pleasure to welcome guests like you.
We hope to see you again on future occasions.
The Management,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 2, 2013

We went as a family of five.Two adults and a 16, 12 and 9 year old.All enjoyed the hotel. very clean staff very friendly.As with all holidays there is always a family or two who you notice but didn't ruin our holiday at all.Went out at night as Salou has so many cheap and varied restaurants,( Temple Bar, Corra Lyn,Brown Cow and California bar to name a few). All my girls loved this holiday and enjoyed the beach at day and night and loved the hotel. Can't really comment on the entertainment as by time we got back from our meal and walk around Salou it was finished.However feedback from others staying was it was good for little ones.All in all never really go back to same place twice but would definitely go back here again as there is so much to see and do in Salou and this is in the best location.( august 2012 for ten nights)

Room Tip: Pool view - very hot but better than looking onto a car park.
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
apartamentsCYE, Director General at Aparthotel CYE Holiday Centre, responded to this review, February 18, 2013
Dear Sarah,
We would like to thank you for your stay with us and the time devoted to give us your opinion, since it is very useful for the continued improvement and your satisfaction is our main purpose.
We thank you for the assessment of the cleanliness of our apartments, the service and attention of our staff and the privileged location of our establishment, as it is one of our strengths. Since it is our main aim to make our clients feel like home.
Our team is professional and it is always a pleasure to welcome guests like you.
We hope to see you again on future occasions.
The Management,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 3, 2012 via mobile

Went for one week at the cye hotel apartments in september good value for money. clean enough rooms bit old and a funny smell came from the sink now and again but apart from that fine!
Clean towels and toilet roll daily.
Pool area was good.
Good location close enough to local supermarket, shops, and beach.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
apartamentsCYE, Director General at Aparthotel CYE Holiday Centre, responded to this review, October 11, 2012
Dear client,
We would like to thank you for your stay with us and the time devoted to give us your opinion, since it is very useful for the continued improvement and your satisfaction is our main purpose.
We want to thank you for the assessment of: The cleanliness of our rooms, the nice review about our swimming pool area and the privileged location of our establishment, as it is one of our strengths.
Since it is our main aim to make our clients feel like home we are really sorry that you perceived a strange smell coming up from the sink, when it rains here in Salou this is a general problem in whole the village, this happens more or less twice a year.
Our team is professional and it is always a pleasure to welcome guests like you.
We hope to see you again on future occasions.

The Management,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Donegal, Ireland
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 2, 2012

Had a fab time, everything was great including information available @ reception, help getting a doctor (don't ask), housekeeping service, ordering in take away food but most of all I want to know where did they find Fernando (the entertainment co-ordinator). Hope management realise what an asset they have as he is worth his weight in gold. Fernando deserves a bonus I'd reckon, seeing how he deals with kids of all ages, even those hyper on sweets & minerals. Having read other reviews before we left Ireland for CYE I was a bit unsure but how wrong could I be. Yes there is noise from the train but your on holidays & it's not that bad. Yes the entertainment goes on until late for those looking for an early night but again your on holidays.... Yes some staff members don't have perfect English but then again how much Spainish did we have & we were in Spain, there is always someone on hand to answer queries or help (be patient guys). Yes apartments are basic but you get what you pay for. Re food prefered the barfood, had a look @ the evening buffet but didn't go for it. Breakfast buffet is better for kids rather that adults but they do allow kids eat in there with adult supervision. Nearly forgot the other asset you have in the bar & I'm sorry but I never asked her name as I called her "Yes Boss" as wouldn't let me help clear the table - very bright & bubbly, good English & she had long brown hair in a ponytail (sorry for the description). Also should mention the rep for Thompson / Falcon, cheers for everything. The weather wasn't gr8t but no-one can predict that. Would have no problem recommending CYE

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
apartamentsCYE, Director General at Aparthotel CYE Holiday Centre, responded to this review, February 18, 2013
Dear Mr. Donegal,
We would like to thank you for your stay with us and the time devoted to give us your opinion, since it is very useful for the continued improvement and your satisfaction is our main purpose.
We thank you for the assessment of the attention of our restaurant staff , specially our entertainment coordinator, since it is our main aim to make the families feel like home, the cleanliness of our rooms, the service of our reception and restaurant staff and the excellent value for money.
Our team is professional and it is always a pleasure to welcome guests like you.
We hope to see you again on future occasions.
The Management,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
S-Wales
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 30, 2012

Just came back from a 7 night stay at the CYE. After reading many reviews we thought this would be the best for our 2 sons aged 6 and 4. We wernt disapointed, Ferdando is like a saint there If he ever leaves I think the hotel would go under. My boys loved him and so did a lot of the other kids. There was a kids play room with plenty of toys for ages 0-8. Plus a games room for the older ones.

The rooms are basic but plenty of room and comfy enough to sleep, Could do with a lick of paint but we were more than happy with the room. We had a good old laugh at the cuboard bed by the front door but as there was only 4 of us it made a nice shelf. We meet a lovely couple out there which one of thier group had to sleep in the cuboard bed which kept everyone entertained when sleeping in it. The balcony was nice and big and we stayed with a pool view which was lovely and hardly heard the trains. We had maid service every day which made our beds and had plenty of fresh towels and toilet rolls. When arrived we had one light out and no batteries in remote,but was changed straight away when we asked.Reception staff we very polite and helpful.
The pool was a little cold but was ok to have a little swim and a paddle. Plenty of sun beds around but it was very quite there as it was the last week of the season, I would go around 2-3 weeks earlier than we did. The food was really nice and plenty of it. We went full board and never had to eat out once. The staff were amazing with our 2 boys and taught them some spanish words and they all liked to watch them dance with fernando later in the night,also the wine was dirt cheap so was drinking that insted of water lol.
The location was really good a litle walk from the main centre 10 mins,and 5 mins from beach,which was great for my 2 boys.
All in all a fantastic holiday and would recomend it to all.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
apartamentsCYE, Director General at Aparthotel CYE Holiday Centre, responded to this review, October 9, 2012
Dear David,

We would like to thank you for your stay with us and the time devoted to give us your opinion, since it is very useful for the continued improvement and your satisfaction is our main purpose.
We want to thank you for the assessment of all our staff members and Fernando in particular. We want to thank you for your good value of the facilities we have for our younger clients, the spaciousness of our apartments and the good review about our swimming pool area. At the end we want to thank you for the assessment of the privileged location of our establishment, as it is one of our strengths.
We just want to tell you that maintenance service is working at the moment to paint all the rooms to get the hotel fresh and shining again before opening next season.
Our team is professional and it is always a pleasure to welcome guests like you.
We hope to see you again on future occasions.

The Management,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Aparthotel CYE Holiday Centre

Address: Carrer de Paris 21, 43840 Salou, Spain
Location: Spain > Catalonia > Province of Tarragona > Costa Dorada > Salou
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Salou
#10 Romantic Hotel in Salou
#11 Family Hotel in Salou
Price Range (Based on Average Rates): $
Hotel Class:3 star — Aparthotel CYE Holiday Centre 3*
Official Description (provided by the hotel):
This building is placed in the center of Salou and only 250 meters from the beach and nearby Port Aventura theme park. Certified building as a FAMILY HOLIDAY DESTINATION, specialized brand created by Turisme de Catalunya granted to destinations that especially cater to family tourism.The best in- and outdoors facilities will let both adults and children spend great holidays: terrace, swimming pools, games room and playgrounds. You will also find a permanent reception service that will help you at any time. ... more   less 
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Also Known As:
Cye Holiday Centre Hotel Salou

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