Speak as you find, We have just come back from this hotel and we all had a fab week there. Our room was spotlessly clean and plenty of room for us to move about. There were fresh towels everyday and the room was cleaned everyday. Other areas of the hotel were cleaned regulary inside and out, so loads of cleaners out there empyting bins and picking rubbish up off the floor.
We didn't see any overflowing bins while we were there.
There was plenty of choice on the foods each morning and evening. We ate in the beach club resturant every lunchtime as this was a better choice than the snack bar at the pool which was burgers pizza etc.
All the reps work extremely hard as do the entertainment team especially Rory, Hetti, Jimmy and Carly. Kid's Club reps were excellent with children. My daughter loved it and was well looked after and it was nice to know that the secruity measures in place were adhered to by the staff and this made us feel reassured.
All reception staff are helpful and the restaurant staff work hard all day long. My only complaint of the holiday was that the pool was shut down twice for code brown, but atleast the staff do all that they can to avoid any cross infection, Don't worry about this as we went over to the beach club for the afternoon which is only a short walk over the bridge. We didn't see any sickness over there at all.
Everything was great for us from the time we landed until we were being flown back home no complaints at all.