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“Supurb hotel” 5 of 5 stars
Review of Hotel Mac Puerto Marina Benalmadena

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Hotel Mac Puerto Marina Benalmadena
4.0 of 5 Hotel   |   Avenida Del Puerto Deportivo S/N, 29630 Benalmadena, Spain   |  
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Hotel website
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Hotel amenities
Special Offer
Complimentary bottle of wine
Ranked #8 of 47 Hotels in Benalmadena
Certificate of Excellence 2014
Redditch, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Supurb hotel”
5 of 5 stars Reviewed April 24, 2014

This hotel has a lovely atmosphere and the food was supurb. Nice family hotel i went with 2 children and had a lovely time. Very clean and tidy. The kitchen staff took pride in presentation and quality of the food. We stopped half board. Would definately go here again

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MacHotels, Manager at Hotel Mac Puerto Marina Benalmadena, responded to this review, April 27, 2014
Thank you for choosing hotel Mac Puerto Marina to spend your holidays with your family. We are very pleased to hear that you have had an excellent time with us and really appreciate the positive comments about the cleanliness and the food.

We are looking forward to your next stay.

Kindest regards,

Rafael Álvarez
Hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,081 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (280)
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English first
Beaconsfield, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 23, 2014

I stayed at this hotel for the second time with my friend and our daughters. The reason I returned to this hotel is the location. The hotel is minutes from the beach and minutes from the marina. As it was a girls trip only, it was important to feel safe without the need to take endless taxi journeys. There are dozens of bars and restaurants in the immediate vicinity and the beach with its lively promenade is just a stones throw away. I would describe the hotel as OK - the atmosphere in the reception and pool area is a little sterile but the staff are very friendly and helpful. The food is ok - there is a lot of choice, although if you opt for the later sitting some of the food dishes had gone. The rooms are a little old fashioned and could do with an update but they are clean and everything worked. There is WIFI which can be accessed from your room. We got a really good deal through expedia and therefore find it difficult to be critical. I would rather stay at this hotel in this location than a five star luxury hotel in the middle of nowhere!!!

Room Tip: Try to avoid the ground floor rooms that overlook the street,
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  • Stayed April 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MacHotels, Manager at Hotel Mac Puerto Marina Benalmadena, responded to this review, April 27, 2014
Thank you very much for your kind review, we are happy to hear that you have had a pleasant stay with us. I totally agree with you that the hotel's location is ideal, close to the marina and the beach promenades with its shops, restaurants and bars. We also appreciate your nice comment about the staff.

We hope to see you again next year.

Kind regards,

Rafael Álvarez
Hotel manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stafford, United Kingdom
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed April 22, 2014

after reading all the fantastic reviews we booked a 4 day stay over easter,and have to say it wasnt up to all the good things we had read about it.but it wasnt a horrible place either.first off ,great check in, lovely helpful staff , then into the rooms which are quite dated,no tea/coffee facilities,but you do get free bottle of water and a couple oof free beers for your first day.the bed was the worst i have ever slept in,the rooms although very clean are quite dated bathrooms are nice and a pool view room which doesnt get any sun.nice reastaraunt ,you have your own table for your stay,there was plenty of food to choose from for your evening meal, but we have to say it was all warm rather than hot ,the same at breakfast time. unless you happend to catch them topping up the containers with fresh cooked bacon saus and beans, also at dinner weere having to stack plates on the table at one stage we had our starter plates and main meal plates still on the table as were were having a sweet,now i know they are little niggles, but the hotel is not cheap to saty at .and i feel it lets itself down on some things .its not the worst hotel we have stayed in, but its not the best either ,all in all an average hotel which for the price ,we would expect a little better.

Room Tip: we paid extra for a pool view room, which you would expect to get the sun, but in this hotel due to...
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  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MacHotels, Manager at Hotel Mac Puerto Marina Benalmadena, responded to this review, April 27, 2014
First of all we would like to thank you for taking the time to write this review. We are very sorry to hear that the hotel didn't live up to your expectations and of course we have taken extensive note of your comments concerning the beds and the food. I am sure this will help us to improve our service towards our guests and to be more aware of the little details.

Once again we appreciate your honest review which has definitely been taken into consideration.

Best regards,

Rafael Álvarez
Hotel manager
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Kety, Poland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 21, 2014

We spent in this hotel two weeks /March the 25 to April 07/, and I can find only one word to describe it: perfect. Everything was excellent: from the location:/ 1-2 minutes from the beautiful marina with many bares, restaurants and shops and from the beach, but also very quiet, because is situated not directly by the promenade/, very helpful and polite staff, even at the reception, delicious food, and finally very clean comfortable rooms with spacious bathroom.
For me the location in Benalmedena Puerto Marina is very good to visit andalusian heritage like Granada, Cordoba, Ronda, Malaga any may others, because from here is very close to Malaga , where are a lot of connection to all of Andalusia and Spain, inculding RENFE, AVE, airport, and of course buses or rent a car. If you do not like travelling single-handed, You can book a one of trips in the hotel or one of travel agencies.
Especially I would like to thank the young lady at the reception desk, who help us to book the tickets to Alhambra.
Anna F.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MacHotels, Manager at Hotel Mac Puerto Marina Benalmadena, responded to this review, April 25, 2014
On behalf of the staff and myself we would like to thank you for sharing your experience with us on Tripadvisor and are absolutely delighted that you have had a perfect stay at Mac Puerto Marina. We truly appreciate your nice comments on the staff, food and rooms and will pass on your special gratitude to the front desk.

Looking forward to seeing you again next year.

Kindest regards,

Rafael Álvarez
Hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
sheffield
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 20, 2014 via mobile

Where to start. Lovely location and great staff. Rooms lovely and clean. Big sun bathing area with plenty of beds. Only a 1 minute walk to the beach. We went half board but for a cheep snack or drink there is a lovely bar right outside the hotel. Would stay again

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MacHotels, Manager at Hotel Mac Puerto Marina Benalmadena, responded to this review, April 25, 2014
We are grateful for your nice review and are happy to hear that you have enjoyed staying at the Mac Puerto Marina. Your positive comment on the staff really motivates us to keep moving into the right direction and to give our guests the best service possible. As for the location, you are absolutely right, we are very lucky to be so well located next to the marina and the beach with everything at walking distance.

Hopefully we will be able to welcome you again next year.

Kind regards,

Rafael Álvarez
Hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carlow
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed April 18, 2014

Just back from this hotel after spending a week there along with another family member couple. We found all aspects of this hotel to be excellent in every way, from accommodation, location, food (half board) and especially staff. If I could pick the slightest fault it would have to be the pool food which is only available from 1 to 3 pm but this is a minor fault. I would and will return to this hotel and would have no hesitation in recommending it to anyone.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MacHotels, Manager at Hotel Mac Puerto Marina Benalmadena, responded to this review, April 25, 2014
We are glad that you have had an excellent stay with us at Mac Puerto Marina and especially appreciate the positive feedback on the rooms, food and staff. It is nice to hear that you consider returning and therefore thank you very much for recommending the hotel.

We hope to see you again next year.

Best regards,

Rafael Álvarez
Hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
Reviews in 19 cities Reviews in 19 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed April 18, 2014

The location is fabulous: the staff really do care about their guests. From the minute you get to reception you are made to feel as though you are the only guest staying here! The rooms are spacious and spotlessly clean, I upgraded to a 4th floor room where you have a private terrace and sunbeds - well worth the extra 10 euros a night. The food at both breakfast and dinner is high quality, well cooked and there is lots of choice. The only negative was the complete twit at dinner last night who insisted on making a fool of himself by continually being loud and aggressive to the staff - despite the fact that they had sorted his 'problem' out. However, the staff should be praised for their calm and professional handling of the situation which minimised the annoyance to other guests.

Stayed April 2014, traveled solo
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MacHotels, Manager at Hotel Mac Puerto Marina Benalmadena, responded to this review, April 25, 2014
Thank you very much for taking the time to write this fantastic review. We really appreciate the nice comments on all our services and are happy to hear that you have spent a wonderful holiday at Mac Puerto Marina.

We hope to greet you again next year.

Kindest regards,

Rafael Álvarez
Hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Mac Puerto Marina Benalmadena

Address: Avenida Del Puerto Deportivo S/N, 29630 Benalmadena, Spain
Phone Number:
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Benalmadena
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 On the Beach Hotel in Benalmadena
#3 Romantic Hotel in Benalmadena
#4 Family Hotel in Benalmadena
#5 Luxury Hotel in Benalmadena
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Mac Puerto Marina Benalmadena 4*
Number of rooms: 272
Official Description (provided by the hotel):
The beachfront 4-star hotel Mac Puerto Marina Benalmadena, with free WiFi, is located on the beach front and next to the marina, with its lively atmosphere and night life.The Malaga airport is also less than half an hour's drive away.This 4* hotel is ideal for breaks for couples in the Costa del Sol, offering 272 large rooms with terrace. The area of Benalmadena offers also the possibility to practice sport such as tennis, horse riding, bike renting, squash, aquatic sports, etc, but it is also well known for the 10 golf courses in the area. ... more   less 
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Also Known As:
Riu Puerto Marina Benalmadena
Hotel Mac Puerto Marina Benalmadena Costa Del Sol, Spain

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