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“Staff very helpful” 4 of 5 stars
Review of Palia La Roca Hotel-Club

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Palia La Roca Hotel-Club
3.0 of 5 Hotel   |   Carretera de Cadiz, Km 221.5 | Playa Santa Ana, 29630 Benalmadena, Spain   |  
Hotel amenities
Ranked #27 of 48 hotels in Benalmadena
Northampton, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Staff very helpful”
4 of 5 stars Reviewed October 21, 2013

Everything was excellent at the hotel until a few days before we left when we heard that it was going to close down,for refurbishment. A problem with our patio door lock was fixed within hours,the day after we arrived.

The bar,dining room and reception staff were helpful and the entertainment was the best I had ever seen in the past 40 years that I have travelled to Spain!

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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303 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Hull
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 20, 2013

We stayed in the Palia La Roca for one week and had a great time- The locati0on of the hotel is in good position, and is near all shops/bars and the beach. The hotel was very clean and the room we stayed in was spacious and cleaned every day with clean towels- The food was ok and was always something to choose from- though sometimes the food was cold- however there is a microwave you can use to hot this up- Drinks do come in plastic cups but this fine- We found most staff friendly and polite- Bojar, Miguel, Jesus and Pecko Bar/Restaurant staff. However the main animation staff didn't do much English and I have to admit was a lot of French spoken when any activities/entertainment was happening- even though there was a lot of British in the hotel- However the other 2 animation staff were polite. Just to advise you have to pay 10 euros for the all inclusive band however you get this back when you leave the hotel- The hotel should realise a lot of British use the hotel and should speak English as well. There is also plenty of sunbeds. Overall this hotel was value for money and would return to this hotel

Room Tip: Pool view as this overlooks the beach as well
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portsmouth, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 15, 2013

We arrived at Palia La Roca on 29th Sept 2013 with another couple, and from the moment we arrived at the reception the staff could not do enough for you. Stephania the receptionist was excellent and very friendly and while she was dealing with us to check us in a french gentleman just barged in front and she politely in french told him to wait his turn as she was checking us in, which he did not like. Yes the hotel does have a lot of rude french there but that did not deter us one bit and when they jumped the drinks queue my husband in no matter of fact told them to go to the back off the queue. Food was excellent with a very good variety every day and all the staff was very friendly and therefore would definately stay there again.

Room Tip: We had an average room with pool view but at the end of the day you only sleep there so was not that...
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  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irvine, United Kingdom
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 15, 2013

Smashing location. Fixtures and fittings need upgrading. Very clean and staff throughout hotel are very nice and helpful. We had a sea view which I loved although you can hear the traffic but this didn't stop me from having a good sleep. The restaurant always provided a good selection. We stayed from 06/10/2013 to 13/10/2013. Weather was great hot and sunny. We would go back to this hotel.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plymouth, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 13, 2013

We stayed from 02/10/13 to 12/10/13. We had a great time. A room with a view over the hotel, out to the mountains and the sea. Remembering this is a 3 star hotel, we thought good value. The food wasn't always to my likeing ( my partner loved it) and it is aimed at the French but it was always well cooked and well presented. There were French and English people there and we found no problem at all, although i can imagine it could be abit intimidating if there were too many French. There was a member of staff, a guy, small and i cannot remember his name, i'm sure it began with S, he was great, happy, remembered your drinks and always had a smile. The pools are lovely. The rooms cleaned throughly every day. Loved the meal times, breakfast served till 10.30 and dinner till 9.30 so didn't have to get up to early and rush in the evening. Location for beach is fantastic. Over the road is a bar called 'The Bus top' It's brilliant and run by a British lady who is very nice, as is her staff. We would return to this hotel. We took the tour bus (13euro's each but for 48 hours) on our second day, this was fantastic as it gave us our bearings and where everything was that we would like to visit.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 13, 2013

Just to say we had a great first holiday to benalmadina and was very impressed with everything with our stay at the Palia la roca. The hotel was very clean as was the room we stayed in food had a very good selection and in our ten day stay we were never at a loss in what to eat ALl staff were very friendly, warm and very helpfully with a personal touch to all guests will be returning very soon thank you all especially bar staff, reception, manager best wishes from Andrew sears and Yvonne White

Room Tip: No fitness centre an didn't use room service no tip needed everyone we spoke to or had dealings...
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swansea, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 10, 2013

We have just come back from a weeks holiday, and I can honestly say in all my years of holidaying this is the worst hotel I have ever stayed in. The hotel was full of French people and they were so very rude and ignorant. The staff couldn't do enough for them, but when it came to us they didn't take any interest at all. The food was absolutely disgusting I would go as far as saying it was inedible, and the same desert choices all week. The drinks were served in the smallest plastic glasses ever, and again if you were French they would give you larger glasses or even proper ones.We paid nearly 2k for 4 of us and we ate out a lot of the time and even went out most evenings to a bar up in the town, as the entertainment was all in French or Spanish and nothing for us British. There were only a couple of nice members of staff and that was Victoria and Stephonlina on the reception and 1 young bar tender. A couple of members of staff made you feel awkward about asking for drinks they made you feel like they were paying for them themselves. The hotel is basic and in need of a complete modenisation. They made you pay for WIFI and even then it didn't work properly. I would encourage everybody to avoid booking for that hotel unless they like eating raw uncooked slops.

Room Tip: Dont book there avoid it.
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Stayed October 2013, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Palia La Roca Hotel-Club

Address: Carretera de Cadiz, Km 221.5 | Playa Santa Ana, 29630 Benalmadena, Spain
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Benalmadena
Amenities:
Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #27 of 48 hotels in Benalmadena
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Palia La Roca Hotel-Club 3*
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Also Known As:
Palia La Roca Hotel-Club Hotel Benalmadena
Palia La Roca Hotel-Club Benalmadena, Costa Del Sol, Spain

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