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“not a 3star” 3 of 5 stars
Review of MedPlaya Hotel Villasol

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MedPlaya Hotel Villasol
3.0 of 5 Hotel   |   Av. Antonio Machado, 43, 29630, Benalmadena, Spain   |  
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Ranked #31 of 47 Hotels in Benalmadena
gateshead
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“not a 3star”
3 of 5 stars Reviewed June 18, 2013

hi stayed at this hotel may 24th with my partner,wasnt impressed for the price we paid 800 for full board other hotels where we have stayed wer far better . the pool area is very run down, food just ok, we ate out 3 nights we where only there for 5 nights. good location, marina is stunning, wouldnt go back to the villasol.

  • Stayed May 2013, traveled as a couple
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank wendysmithgateshead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medplaya, Guest Relations at MedPlaya Hotel Villasol, responded to this review, June 20, 2013
Dear guest,

Thank you for taking the time to review the Medplaya Hotel Villasol. Based on your feedback, it is evident that we did not succeed in meeting your overall expectations. We strive to create an experience where our guests can honestly state they received personal and attentive service. We very much appreciate your feedback and we will be sure to work on improving quality standards for the future.

We hope to have an opportunity to serve you again in the future.

Kind regards,

Vanda Lehnerova
Guest Relations Costa del Sol
Medplaya.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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358 reviews from our community

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washington
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 16, 2013

We stayed at this hotel for a week 2nd week of june.,my husband is disabled,and initially we were offered a disabled room even though we had not requested it ,but because we only had a window we asked for a room with a balcony and were given a room on the first floof close to the lift.The room had a walk in shower with a seat which was ideal except the shower sides moved if you leaned on them and the water flowed out a little onto the bathroom floor .the hotel was very clean,especially the public areas.The staff were very pleasant and helpful.Food was adequate ,not always to my taste but that was my personal choice and we did not go hungry. We enjoyed our stay and would recommend it for a short stay.

Room Tip: pay the extra for a room facing the sea with balcony,less noise and wonderful views
See more room tips
  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank babs1915
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medplaya, Guest Relations at MedPlaya Hotel Villasol, responded to this review, June 18, 2013
Dear babs 1915,

Thank you for your feedback and taking the time to post your comments. We are pleased to hear that you enjoyed our location, services and staff. We appreciate all the feedback we get as they reflect customer expectations and the level of satisfaction.
I hope that you will consider staying with us again in the near future.

Thanks.
Kind regards,

Vanda Lehnerova
Guest Relations Costa del Sol
Medplaya.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burnley, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 14, 2013

had a week in the hotel vilasol had a fab room sea veiw and that was all that was fab about it food was cold and if you wanted you could reheat it up we didnt the hotel is worn and shabby pool area is run down and shabby i would not say it was three star paid 800 pound for half board pay that little xtra for a better hotel disapointing holiday would never go back

Room Tip: ask for sea veiw
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  • Stayed May 2013, traveled as a couple
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Lorraine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medplaya, Guest Relations at MedPlaya Hotel Villasol, responded to this review, June 16, 2013
Dear Lorraine,

Thank you for choosing Medplaya Hotel Villasol and for reviewing your stay with us. We are extremely sorry to hear that the hotel did not meet your expectations. We very much appreciate your comment as it is through direct feedback like yours we can improve our service standards. I will pass your comment to all involved departments to encourage their duties.

Once again, thank you for your opinion and we hope we will have the chance to serve you again, in the near future.

Kind regards,

Vanda Lehnerova
Guest Relations Costa del Sol
Medplaya.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Benalmadena hotels

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 12, 2013

11 June 2013 arrived shattered after early flight to be given a room on the 3rd floor. I booked a double room with sea view only to open the door to nearly fall over 2 single beds and a view of the street! After much deliberating with reception I was given another room miraculously on the 7th floor but was told the lift was broken and wud only go to the 6th floor and wud hav to walk up 3steps (actually it was 17!!) room had double bed but had to walk to the end of the balcony to get sea view. Still wasn't what I booked but was better than other option. We were half board, couldn't fault breakfast although was always cold!! Coffee and juice in abundance with the breakfast, however...evening meal we found all drinks machines switched off!!! When I ordered a drink with my meal ( again, cold) was immediately asked for room number and given a bill to pay for my drink!!!! Shouldn't I hav had free drinks with being half board??!!! Pity the people on full board as u had no wristbands to wear and when I asked fellow travellers who were full board, the drink situation they told me the machines are only switched on for breakfast!! Shocking!!! Quite expensive for drinks as there wasn't even a fridge in your room!!! What's that all about??!!! Service in the dining room was pathetic, as while I was eating my last mouthful the waitress took my plate away, on more than 1 occasion, from under my nose!! I found a lot of the staff quite miserable and not very friendly towards the English although you we're okay if you we're Spanish. Towels changed if you put them on the floor, however, bed linen NOT changed at all for the duration we were there (7 nights)!! As for the pool area....we didn't bother!!! Shabby, dated and very small!!! We certainly won't be returning to this hotel and certainly wouldn't recommend it!!! Katy and chris :(

  • Stayed June 2013
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank Tissle17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fife UK
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 29, 2013

As other reviews state, the hotel is not 'posh' but very clean. The linen and towels are spotless and the towels changed daily, if requested.
We were on half board and the food was varied and there was something to suit everyone. There was a choice of fresh and tinned fruit and a choice of different bread and rolls for breakfast, as well as all the usual cereals, cheese, cold meats, full English varieties, yoghurts, etc. We have never seen so consistently perfectly cooked fried eggs every day and the breakfast sausages were lovely - not always the case when abroad. The quality of the fish and meat served at dinner was good too, which is not always the case when abroad. The food could have been hotter, but when I mentioned this to the Jet 2 rep she said that it is difficult to keep the food warm as if it was kept at a higher temperature, the food would keep cooking and therefore spoil.
We requested a change of room to a sea view as it was a bit noisy when our balcony was facing the road. We were moved after 2 nights, when a room became available.
A trip to the lovely town of Mijas is a must and the bus fares are cheap compared to the UK.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
4 Thank Dianne A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medplaya, Guest Relations at MedPlaya Hotel Villasol, responded to this review, May 30, 2013
Dear Dianne A,

Thank you for choosing Medlaya hotel Villasol and for taking the time to share your holiday experience with the TripAdvisor traveler community. We are glad to hear that the hotel met your expectations. Our staff strive to provide efficient service having one goal in mind - to make your holiday as good as it can be.

Thank you again for your feedback and we look forward to welcoming you again, hopefully in the near future.

Sincerely,

Vanda Lehnerova
Guest Relations Costa del Sol
Medplaya.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
lancashire
Level Contributor
81 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed May 26, 2013

Just returned from a week at this hotel and it was a little gem, close to the sea and Marina, bus stops right outside, friendly staff who were always helpful, good food with varied menus always a good choice, we were a bit put off by some food remarks but the menu was good. It is a three star and is basic in some respects, could do with some updating bathrooms for example and carpets on bedroom corridors, we are always aware how noisy it can be late at night and are careful not to bang doors etc, but while we were there we could hear people coming back late and slamming doors and moving furniture. However we enjoyed our stay and would go back.

Room Tip: All rooms get the sun at some time during the day. We always ask for a high floor. I must also menti...
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank LancashireSunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medplaya, Guest Relations at MedPlaya Hotel Villasol, responded to this review, May 28, 2013
Dear LancashireSunny,

Thank you for choosing Medplaya Hotel Villasol and for taking the time to share your experience at the resort with fellow travellers. We are delighted to hear that you had a great experience at this hotel.
Once again, thanks for your comments regarding the location and hotel services and we hope we can welcome you again at the Villasol in the near future.

Kind regards,

Vanda Lehnerova
Guest Relations Costa del Sol
Medplaya.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
calderdale
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed May 24, 2013

what a cracker,this hotel! Agree with the favourable comments made by other reviewers.Very well positioned in Benalmadena,-souvenir shops,cafes,supermarkets,restaurants,bars etc. just across the road,pedestrian crossing right outside,also bus stops;about 300 yds. or so to the Marina. Don't expect posh,'cos it aint that,but it's clean,comfortable,and all the staff were extremely pleasant-without exception,and seemed to enjoy their jobs. The food-we were half board,was very good;ample choice and well presented;the coffee mousse at dinner was to die for! came home considerably heavier!! As stated in an earlier review,the house wine is perfectly acceptable,6.40 euros for bottle of red,and will be kept for you if you don't drink it all at the one sitting. Rooms numbered ending with 7 to 14 are the full sea view ones,and we were fortunate enough to be given 407 and 414,(4th. floor,we asked for high floor,quiet rooms,and got them!) These were doubles,my sister and I had them one each for sole use,brilliant!. It has to be said that it prob.would be fairly unsuitable for some people with walking difficulties because of steps access down to the prom,and sloping access to the Hotel entrance,but Benalmadena is a hilly resort in general anyway,and to be fair,there were people in the hotel who were wheelchair users who didn't seem bothered by this. I must give a recommendation,finally,to a super little cafe we found for our lunchtime eats. If you turn left outside the hotel and cross over the road,it is called Chesters,and is just before the entrance to the Mini golf.Run by an expat couple,all the food is home-made.They do full meals if you want them,but we had their fresh from the oven fruit scones with cream and strawberry jam-you get tea or freshly ground coffee in the price.;also a choice of cakes-there is a blackboard menu of the days' specials. All we had to eat there was superb,and we were spoilt for choice every time. We thoroughly enjoyed our holiday,we stayed 9th. to 23rd.May,and would def.stay at the Villasol again if we ever return to Benalmadena.Many thanks to all concerned,and a huge vote of thanks to Jet2 for a brilliant package,flights and hotel; have flown with them before,and was always happy with their service,so was pleased to find that their new package holidays are just as good. You will have our custom again,and we will recommend you to others. Looking forward to choosing next year from your brochure!!

  • Stayed May 2013, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank marinaCalderdale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about MedPlaya Hotel Villasol

Address: Av. Antonio Machado, 43, 29630, Benalmadena, Spain
Phone Number:
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Benalmadena
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #31 of 47 Hotels in Benalmadena
Price Range (Based on Average Rates):
Hotel Class:3 star — MedPlaya Hotel Villasol 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Villasol Hotel Benalmadena
MedPlaya Hotel Villasol Benalmadena, Costa Del Sol, Spain

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