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“Almost Great Hotel” 3 of 5 stars
Review of MedPlaya Hotel Villasol

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MedPlaya Hotel Villasol
3.0 of 5 Hotel   |   Avda Antonio Machado,43, 29630 Benalmadena, Spain   |  
Hotel website
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Hotel amenities
Special Offer
Complimentary bottle of wine
Ranked #27 of 47 Hotels in Benalmadena
Glasgow, United Kingdom
1 review
2 helpful votes 2 helpful votes
“Almost Great Hotel”
3 of 5 stars Reviewed October 21, 2012

I stayed at the Villasol for 6 nights, great location, with a amazing view from the room. The room was basic but clean, fine for a short stay.

The food was average but cold and always required a minute or two in the microwave.

The negative point I have is that when having a late departure I was told I could have a late check-out for 27 euros, following day went to pay and was advised that this was no longer the case. I then asked if they had a courtesey room to shower and change in and there was nothing available. MOST DISAPOINTING being unable to freshen up before going home. If the hotel were to provide thsi for guests with late flights home it would have gien a good end to a great holiday.

Room Tip: Rooms are basic but clean, some have great views
See more room tips
  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medplaya, Guest Relations at MedPlaya Hotel Villasol, responded to this review, October 22, 2012
Dear Anne N,

Thank you for choosing Medplaya Hotel Villasol as your holiday accommodation and for providing us with your comment. We are sorry to hear that in certain aspects the hotel did not meet your expectations. We are sorry for the inconvenience caused regarding the late check out. Habitually the hotel offers an option to keep the room until 6pm if it is not the case of full occupancy.
We appreciate each comment because they help us to improve our services and make your holidays even more enjoyable.

Thanks again for your stay and for leaving your feedback. We hope we will have a chance to serve you better in the future.

Kind regards,

Vanda Lehnerova
Guest Relations Costa del Sol
Medplaya.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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281 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
  • English first
  • French first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Worcestershire
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed October 19, 2012 via mobile

Just got back from a 5 night stay. The room we were allocated was ok at best 5th floor overlooking the hotel riviera. I would disagree with the comments about noise from the road or lifts but we did pay to upgrade to a room facing the sea & harbour after the 1st night as there wasn't one available the day we got there. The receptionist was great, patient & very helpful we were given a choice of which room we preferred.
Our room was cleaned daily to a very good standard & all public areas of the hotel were spotless.
The food was to a fairly high standard with a reasonable choice at breakfast & dinner considering the hotel is quite small
The staff to a man (& woman) were faultless in their manner etc & nothing was too much bother for them on fact they really did "go the extra mile" when asked for help or advice.
The only real negatives for us were 1) the pool was tiny, in a bad position. Not at all inviting so we didn't use it. 2) there is nowhere to take or buy a coffee to sit outside after breakfast because the terrace area (nice as it was) had all the seats locked to the tables & that bar was closed until 11am or so.
Would we stay at this hotel again ? Regretfully no purely based on the 2 negatives given as they are important to us & it really is a shame because of all the positives.
Would we visit Benalmadena again ? Yes without doubt. We use this area for a short october break every year. For anyone who has not been here I would advise a little research because there is far more to it than you could possibly imagine.
I will offer 1 tip you will see Mijas advertised everywhere & if you've never been to a white village I suppose it's worth a visit, but use the local bus service it's only €1.45 each way. However, if you want to see a similar but more genuine & less touristy village go to Benalmadena Pueblo !!

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 17, 2012

First time stayed in 3 star hotel in Spain and pleasantly surprised. The hotel general areas were very clean and pool area maintained well. Quite a small sitting area for pool and some mornings a rush to get chairs and towels were put out early. Pool does not open until ten but people putting towels out by nine. Management should try to stop this. Bedrooms were very clean and sheets and towels changed regularly. Decoration and fittings a little 'tired'.Restaurant food good and quite varied. Wines and drinks very reasonable. All staff were very pleasant. Great views of sea from bedrooms at front of hotel - worth paying the extra. Convenient location for shops, walks to marina and to the sea promenade. Would stay here again if wanted a reasonably priced holiday.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medplaya, Guest Relations at MedPlaya Hotel Villasol, responded to this review, October 19, 2012
Dear SusanT51,

Thank you for choosing Medplaya Hotel Villasol for your holidays in Benalmádena and for sharing your feedback with the TripAdvisor community. We very much appreciate your comment and really makes us happy to hear you enjoyed your stay at the hotel. Our hotel aims to offer an excellent service for a reasonable price.
Our staff strives to delived the best service at all times.

Thanks again for your comment and we hope we can welcome you back to the hotel Villasol again very soon.

Kind regards,

Vanda Lehnerova
Guest Relations Costa del Sol
Medplaya.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milton Keynes, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 13, 2012

This was a last minute booking so was a bit wary, I COULD NOT HAVE BEEN MORE WRONG,
Hotel Villasol is Lovely, great value for money, lovely helpfull staff, everywhere clean, just can not fault it. We stayed on B&B and food was good, we spoke with guests on H/B & they were all satisfied with evening meals. I very seldom go back to same hotel, but i will go back here when next down in November. Thank You to the Manager & Staff of The Villasol.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medplaya, Guest Relations at MedPlaya Hotel Villasol, responded to this review, October 15, 2012
Dear David c,

Thank you for choosing Medplaya Hotel Villasol for your holidays and for sharing your sincere comment with the Tripadvisor community. We are pleased to hear you enjoyed your stay and that the hotel met your expectations.

Thanks again for your comment and we hope to welcome you soon again.

Kind regards,

Vanda Lehnerova
Guest Relations Costa del Sol
Medplaya.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 10, 2012

I stayed at this hotel 23rd. to 30th. september 2012. We had booked seaview rooms a few days before we were due to arrive I had a call from hotel stating they had overbooked and we would have lateral view rooms and upgraded to half board, I agreed as at a late stage i was not sure if I could get alternative hotel. The rest of my party were not best pleased with me and I emailed back the hotel stating that my party were not to be allocated rooms near the front of hotel as there is a main road outside and the noise from traffic was the last thing they wanted to hear. the hotel emailed back that they had a cancellation and we would revert back to original booking and one room would be upgraded to a suite, this turned out great for my daughter and their new son (3 months old). The staff at Hotel Villasol are very good, pleasant, welcomming, smiling etc. The food in the restaurant is of excellent standard and plenty of it freshly cooked and replenished regularly. The only gripe I had with the restaurant was the water is not boiling for the tea, tea bags will not draw unless the water is boiling, drank orange juice for the week. The rooms are cleaned daily linen changed mid-week. There are a lareg number of steps down to the beach (not the hotels fault) this should be stated for less abled body clients, the noise from the road should also be stated again (not hotels fault). the bar closes at 11 pm a bit early for holiday makers with young children or older clients that want to get back to hotel early and have a night cap and relax. General this is a excellent located hotel by the beach with lovely sea views, walkable to the local sights and restaurants. like all hotels little things need looking after but if guests dont report these faults they will not get looked after. The pool area is clean and pool cleaned daily sun beds are available for use. I would recommend this hotel to family and friends.

Room Tip: Ask for sea view rooms away from the traffic.
See more room tips
  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterford, Ireland
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 9, 2012

myself and 4 friends stayed in this hotel from Oct 3rd until Oct 7th , enjoyed our stay ,but found the language barrier was a little strained. we are all english speaking but found some receptionists didnt understand us. the room 3 of us were sharing had ants, our friends were in the room beside us and their shower doors were broken which they complained and nothing was done . Food was basic , though the location was excellent and rooms seemed cleaned every day.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hexham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 1, 2012

Having stayed here before in 2010 we decided to stay again as hotel was now part of medplaya.com.
Booked a package through jet and thoroughly enjoyed our stay from 17th to 28th September. Food lots better than last time and offered plenty of choice and variety. Rooms cleaned every day plus clean towels.
Certainly recommend this hotel as in a very central position. Hoping to return again next year.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about MedPlaya Hotel Villasol

Address: Avda Antonio Machado,43, 29630 Benalmadena, Spain
Phone Number:
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Benalmadena
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #27 of 47 Hotels in Benalmadena
Price Range (Based on Average Rates): $
Hotel Class:3 star — MedPlaya Hotel Villasol 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Villasol Hotel Benalmadena
MedPlaya Hotel Villasol Benalmadena, Costa Del Sol, Spain

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