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“Loved it!” 5 of 5 stars
Review of Vincci Seleccion Aleysa Hotel Boutique & Spa

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Vincci Seleccion Aleysa Hotel Boutique & Spa
5.0 of 5 Hotel   |   Avda Antonio Machado 57, 29630 Benalmadena, Spain   |  
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Ranked #1 of 47 Hotels in Benalmadena
Newcastle upon Tyne, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Loved it!”
5 of 5 stars Reviewed June 17, 2013

Everything about the hotel was great for us. From the contact beforehand to arrange a suitable room, the airport pick-up service, the staff and the hotel itself. All very highly recommended and we cannot praise them enough.
The hotel is in a great location right on the beach and is a lovely 10 minute walk to the marina, along the promenade.
We stayed in a standard double room, located on the first floor overlooking the pool. It was a great size with a very comfortable bed and a bathroom to die for. The evening service to provide chocolates and a weather forecast for the next day is a lovely touch.
We did not have dinner at the hotel but the breakfasts were very nice indeed, with lots of choice.
Looking forward to going back next year already.
If I had one suggestion for improvement it would be that guests should be able to use the spa for free.

Room Tip: Room A09 does suffer from pipe/running water noise when the room above uses their toilet or shower a...
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VincciAleysa, Director de Relaciones con Clientes at Vincci Seleccion Aleysa Hotel Boutique & Spa, responded to this review, August 17, 2013
Dear 602Anonymous,

Thank you so much for your kind words about Vincci Selección Aleysa. It is so nice to know that you did enjoy as much as it is described in your comment.

We are pleased to know that you liked our privileged location as well as the service provided by the staff. We will pass along your praise to the entire hotel staff.

Should you come again to visit us, we would like to encourage you to try our high gastronomic restaurant. All of our dishes are exquisitely prepared with the finest top quality fresh ingredients.

We hope to have the opportunity to welcome you again soon at Vincci Aleysa and we will be very pleased to exceptionally invite you to a hydrothermal circuit in our spa during your next stay.

Yours sincerely,
Caroline Blanc
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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392 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
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Maidstone, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed June 15, 2013 via mobile

Having done a little research this hotel looked a really good option so booked back in January to stay in mid June. My wife and I were looking forward to our stay which commences on June 19 but I have just taken a call from the hotel saying that they have an event on which takes priority and as such they can't offer us a room on our first night. Various compromises have been offered none of which are acceptable. We are currently at impasse. I booked the reservation 5 months ago and they have given me 4 days notice of the problem.

Stayed June 2013
Was this review helpful? Yes 24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 12, 2013

This is without doubt the best hotel I have stayed in. As soon as we stepped into the hotel we were met by the lovely Caroline who gave us a quick tour of this beautiful hotel. We were taken to our duplex room on the second floor which can only be described as magnificent. Spotlessly clean with beautiful decor and a sun terrace to die for.
We elected to go half board which I would highly recommend, the food is fantastic - try the Canadian lobster starter or the Caesar salad as a starter followed by Sea Bass or the Fillet steak, I doubt you will find better food in the Costa del Sol.
Special mention must go to Priscilla at the booking stage nothing was a problem and also Eliza Anna (hope I've got that right).
This hotel is not cheap but if your looking for that somewhere special to relax, trust me you will not do better. It thoroughly deserves it's 5 star status.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VincciAleysa, Director de Relaciones con Clientes at Vincci Seleccion Aleysa Hotel Boutique & Spa, responded to this review, July 18, 2013
Dear stonelaw81,

First of all we would like to thank you very much for choosing Vincci Selección Aleysa for your stay in Benalmádena.

We are delighted to know that your stay with us met your expectations and that you were satisfied with our staff, facilities and decoration.

Your kind comments about our Restaurant are highly appreciated by our Chef, Dani Garcia and all the team concerning our Restaurant. The quality all of our dishes are exquisitely prepared with the finest top quality fresh ingredients and we are pleased to know that they all met your expectation.

Thank you for trusting us and we look forward to welcoming you back soon.

Kindest regards,

Caroline Blanc
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Bristol, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 3 cities Reviews in 3 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 11, 2013

This hotel is the best I,ve ever stayed in. Fantastic location by the beach,spotless,food lovely,staff brilliant, couldn,t do enough to help us. Especially Priscilla who dealt with our booking.Rooms were very spacious with everything you need supplied. Its pricey but you pay for what you get!!!! Well worth it! will definately return to Aleysa.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VincciAleysa, Director de Relaciones con Clientes at Vincci Seleccion Aleysa Hotel Boutique & Spa, responded to this review, August 17, 2013
Dear 113veronica,

We are delighted to know that you did enjoy your stay at Vincci Selección Aleysa. Your very kind words about all the Staff and especially Priscila and the Hotel encourage us to keep working this way, considering that our main goal is our guest's satisfaction.

It is without any doubt a real pleasure knowing that you should like to visit us again. We are looking forward to meeting you at Aleysa Hotel in the near future.

Yours sincerely,
Caroline Blanc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 8, 2013

We have recently returned from the Vincci Aleysa after a short stay over Bank Holiday weekend in May.

We were at the Hotel to attend my partners Sisters Wedding. On arrival we were immediately impressed by the layout and design of the Hotel, the reception has an intimate, minimalist feel to it and we were greeted by a smiling receptionist who took our bags and directed us to the veranda to enjoy a coffee whilst we waited on our rooms to be cleaned. The Bride had been assured the rooms would be ready by noon or 1pm, it was now 12.30pm but we were not bothered by this as the veranda was stunning and we wanted to take in the beautiful surroundings of the Hotel.

What did perplex us was the fact that mine and my partners room was ready at approx. 1.30pm though the Mother of the Bride had to wait until 4.20pm to access her room. On its own this was not a big problem as we were enjoying the Pool in the meantime, what was unacceptable was the fact that the staff did not communicate the delay or apologise for it. We simply got the response "it will be 30 minutes, we have two cleaners in the room" . 2 hours later still not in the room we had to go and ask yet again and were again told "it wont be long". Another hour later still no one to come and let us know the progress so we had to yet again go back to reception to complain about the delay. I understand sometimes delays happen but simple communication, keeping us informed was expected. The lack of which made the wait frustrating. Bad start to the stay. Only other gripe would be the slow service from the waiter by the pool on arrival, I ordered 4 bottles of beer, this took 20 minutes to get to us, plus another hour waiting for my change. Only a little niggle though in such a small hotel with such high standards, this is not to be expected. This is where the problems end!

The room was simply amazing. The biggest bed I have ever seen, plenty of space in the room, beautiful décor and high grade furniture. Room immaculately clean, high five to the housekeeping staff, they do a great job! The bathroom was out of this world. A roll top bath, double vanity basin and what can only be described as quite possibly the biggest shower in the world, IMMENSE!! The amenities in the bathroom were also excellent with a fresh flower a nice touch.

On return to the room in the evening it had been turned down with a little note from the Manager and the following days weather forecast on the bed, along with a little box with chocolates inside, it really is the little things that count.

The Wedding took place the next day. Just wonderful. The staff did a great job. Everything went to plan and seemed effortless. Canapés and cocktails on the veranda followed by a beautiful meal in the restaurant and an evening reception in the down stairs event suite.

If you are looking for a Wedding venue, then you would be simply MAD not to come here. Stunning venue, great service from the events team in a wonderful intimate venue.

In a resort smothered in high rise Hotels which are more like bed factories than Hotels the Vincci really does stand out.

Very minor gripes aside and forgotten about this Hotel simply has it. Beautiful Hotel, stunning rooms, excellent Wedding. It gave me so many reasons not to want to come home!!

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daventry, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 29, 2013

Here right now and it's one of the best hotels in Spain. All of the staff offer the highest customer service. We have stayed here before and it's like coming home just with the sunshine. From the front of house staff to the pool guys it is custom service.Pepi makes our son feel very much at home. Well done all of you.

Room Tip: Top floor duplex
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 14, 2013

I have stayed in the Vincci Hotel in Malaga which was first class, therefore our expectations were of high standard and we were not disappointed! Check in was fast and easy, room very clean, spacious and modern with great views overlooking the sea. The staff were friendly and professional throughout our stay and I would have rated this as excellent however the location lets it down! The beach is ok however the surrounding restaurants and bars leave a lot to be desired!

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Vincci Seleccion Aleysa Hotel Boutique & Spa

Address: Avda Antonio Machado 57, 29630 Benalmadena, Spain
Phone Number:
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Benalmadena
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#1 Romantic Hotel in Benalmadena
#1 Luxury Hotel in Benalmadena
#1 Family Hotel in Benalmadena
#1 On the Beach Hotel in Benalmadena
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Vincci Seleccion Aleysa Hotel Boutique & Spa 5*
Number of rooms: 35
Official Description (provided by the hotel):
Hotel will be opened late July 2011. ... more   less 
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Also Known As:
Vincci Seleccion Aleysa Hotel Boutique Benalmadena
Vincci Seleccion Aleysa Hotel Boutique And Spa
Aleysa Playa Aparthotel málaga
Aleysa Playa Aparthotel Hotel málaga
Vincci Seleccion Aleysa Hotel Boutique & Spa Benalmadena, Costa Del Sol, Spain

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