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“Not recommended” 3 of 5 stars
Review of THB Torrequebrada Hotel

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THB Torrequebrada Hotel
4.0 of 5 Hotel   |   Avenida del Sol s/n, 29630 Benalmadena, Spain   |  
Hotel amenities
Ranked #24 of 47 Hotels in Benalmadena
Vienna, Austria
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Not recommended”
3 of 5 stars Reviewed January 28, 2014

Although the hotel offers sea views and a nice pool area, the level of service was poor, and they were unwilling (or incapable) to accommodate business travel needs | Not a good location without a car. Long bus ride into Malaga city center. If you have to depend on public transport, watch out for pickpockets!

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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628 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
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English first
Liverpool, United Kingdom
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 4, 2014

We enjoyed staying in the Torrequebrada, but there were a lot of amenities that weren't open at any point of us being there (salons etc). We could tell that this place used to thrive, but thought that maybe this hotel had passed it's prime.

There was plenty to do, but you do need to get your walking shoes on as the location is a little out of the way. There was a nice little beach restaurant/bar a little way away called the Luna Beach Club that we really loved.

We enjoyed the breakfast at the hotel, it was pretty good - but we really enjoyed going into Puerto Marina and exploring new places to eat every day. We had cocktails in Kaliedo Bar most nights and enjoyed the nightlife at the marina.

We went on segways and also parasailing, which was loads of fun. We also tried a buggy safari but my partner managed to break two buggys (not his fault) and we got stranded in the middle of a deserted landscape for a half hour whilst the rep went back to the office to get a car and come and pick us up.

Places you must visit if you stay at Torrequebrada
- The Luna Beach Club
- Kaliedo Bar

Not the best resort for kids (the casino was fun for a short while but we're not gamblers). But a nice enough place to stay!

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Drogheda, Louth, Ireland
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 3, 2013

My family stayed at the Torrequebrada over the October midterm break for 4 nights we were staying on a full board basis and had a standard double room and a junior suite booked for our stay. We had previously stayed here 4 years ago and thoroughly enjoyed our last stay so we were really looking forward to the same for this break. On checking in we were given our rooms and the receptionist was very efficient and we made our way to our rooms on the 6th floor both had stunning views of the sea and pool areas and the rooms were spotless clean with all necessities required. The grounds of the hotel were as they were beautiful garden with two great outdoor pools and an indoor pool great for the children and the weather was great for this time of year 27 degrees for most of our stay. However our biggest disappointment was the food the dining area was in the Mediterranean room and no longer in the dining room they had used before which had stunning views of the sea and the food was very poor especially for lunch and dinner the selection of meats was low and for the children pasta was the best they could offer no ice cream just yogurts and even a that there was only two selections natural or cocoa, on two of our evenings we ended up eating out an added expense because the food for dinner on both nights was repeated from lunch. Unfortunately we would not be recommending the hotel only if you were staying for room only as for its 4 star rating it does not present 4 star class food we were very disappointed but we made the most of our stay and thankfully he sun shined for the duration of it!!

Room Tip: Always ask for the block on the pool side better views and the higher the room the better the view a...
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  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TORREQUEBRADA T, Director General at THB Torrequebrada Hotel, responded to this review, November 11, 2013
Dear “Edel M”,
Firstly we would like to convey our sincere apologies for not being able to meet your expectations. We work hard every day to make us worthy of the trust of leading National and International tour operators and agencies.
As you have see, we moved the restaurant to a different location to give a better service standard, with more place to our guests and a bigger buffet line with more food choices.
Of course, that we respect your opinions concerning the food but we would like to inform you that in our establishment we have a cycle consisting of 14 different rotary gastronomic menus so that the menus are not repeated for at least 14 days. The aim of this rotation is based on, and covers, both objective tastes and the nutritional needs of our guests. We also offer our guests dietary options to meet their needs in the case of diabetic, celiac, lactic allergy, vegan and vegetarian. Due to this you will find each day: one different type of rice, two varieties of pasta with different sauces, one buffet of salads and crudités, 3 mixed salads, assorted pizzas, assorted children’s options, two different grilled fish options and one with sauce, two kinds of grilled meat options and one with sauce, 3 types of vegetables a day and an extensive buffet of desserts and fresh fruit. We think that is more than enough, anyway if it wasn’t enough for you, please accept our sincere apologies.
Thanking you send us your comments,
Yours sincerely,


THB TORREQUEBRADA
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Manchester
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed October 31, 2013

This hotel is huge! Went for a stag do and no noise from other guests and the rooms are a very high standard. The rooms are very high up so not suitable for children.

Bars are very classy and food is a high standard.

Tennis courts and pool and almost a private beach out the back of the hotel. Very impressed.

Room Tip: About €8 taxi ride from the marina.
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  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TORREQUEBRADA T, Director General at THB Torrequebrada Hotel, responded to this review, November 1, 2013
Dear "DazMad";
Thank you very much for taking the time to send us your comments.
We hope we'll see you again at any of our Hotels.
Yours sincerely


THB TORREQUEBRADA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Craigavon, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 30, 2013

Second time in Torrequebrada, and just as enjoyable. Comfortable rooms and big comfy beds. Some improvements have been carried out since our last visit, and breakfast arrangements have changed - tea and toast were previously served at table, now you have to go self service (not a big problem, but something cools in the process). Hotel is a bit out of the way, and not too good for people with walking difficulties because of steep slopes outside, but bus stops are on the main road and taxis are always available at the front door. Most rooms have sea view, and those facing Fuengirola have sun all afternoon and are real suntraps.We were B&B so can't comment on dinner etc. Rooms cleaned daily and towels changed as necessary (€20 retuenable deposit gets a towel for sunbeds at the pool changeable daily and there are plenty of beds. Entertainment was limited, but they do try. We would recommend this hotel unreservedly for a relaxing break.(Train to Benalmadena & taxi to hotel reasonable, or taxi all the way from airport if that's your thing).

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TORREQUEBRADA T, Director General at THB Torrequebrada Hotel, responded to this review, October 31, 2013
Dear "Kevin 432"
We can assure you that in THB Hotels we work very hard every day to improve our services and guest attention, so we greatly appreciate your feedback and hope to see you here again with us.
Thank you for taking the time to send us your opinions.
Yours sincerely,


THB TORREQUEBRADA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copthorne, United Kingdom
Contributor
12 reviews 12 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 29, 2013

Situated in a very accessible place right on the edge of the sea. Good parking or use the regular bus service at a good price. Pleasant, friendly reception when we arrived.Explained how to reach our room.
Slightly more expensive larger rooms were located on the seaward side of the hotel. At each side of the blocks were double rooms. It is best to ask for the outward facing rooms ( ie 13 to 25 on each floor had better views). We had room 611 It had a large hallway with large wardrobes and a superb bathroom and a twin bedded room with a large balcony.Our room had a tv and full air conditioning. It was very comfortable, clean and simply decorated. We thought it was very nice..
The restaurant was on the lower floor, as was the indoor swimming pool, cafe and hotel bar. All very well kept. The food was buffet style at breakfast and for other meal times. There was always a good choice to suit everyone. The staff at the hotel were friendly and polite.
We had a lovely holiday. We would recommend this hotel to others. Many thanks for our stay.

Room Tip: The hotel had 2 blocks of rooms. The one above the Casino was even numbered rooms and the one lookin...
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TORREQUEBRADA T, Director General at THB Torrequebrada Hotel, responded to this review, October 30, 2013
Dear "Happy 484";
Thank you very much for taking the time to send us your comments.
We hope we'll see you again at any of our Hotels.
Yours sincerely;


THB TORREQUEBRADA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
m/cr
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 25, 2013

Dates of break 17/10 - 21/10/2013 weather on average 26c

We were allocated room 1103 in Marbella Tower we had a sea view and the sun on the balcony until lunch time. The rooms were cleaned every day and I was impressed by quality of the furnishings.

Our stay was on a half board basis we had missed our evening meal the night before and were informed by reception we could have lunch instead. We were also advised if we wanted change our evening meals to the lunch time at any time this was fine.

Breakfast:- omelettes cooked to order plenty of choices an added bonus was the champagne which was a lovely.

Lunch:- Chops cooked on the grill by the chef to order. The paella was absolutely delicious

Dinner :- plenty of choices I had fish cooked by the chef to my taste.

Outside the swimming pools were freezing it was an icy swim! Plenty of sun beds available the grounds were well kept. The snack bar provided pizza hot dogs and burgers which were cooked well.

The resort we took a taxi to the marina 8 euro,s. The marina has plenty of bars shops and restaurants and is well worth a visit.

I would definitely return to this hotel I found the staff to be very helpful and the food accommodation to be of a very good standard. I think it is important to give a fair and honest account the hotel is of a 4* caliber. There are so many fantastic deals around at the moment I would be very surprised if you have to pay full price to stay at this hotel. We booked through low cost holidays and flew with Ryan air.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TORREQUEBRADA T, Director General at THB Torrequebrada Hotel, responded to this review, October 26, 2013
Dear "Gask1989";
We can assure you that in THB Hotels we work very hard every day to improve our services and guest attention, so we greatly appreciate your feedback and hope to see you here again with us.
Thank you for taking the time to send us your opinions.
Yours sincerely,


THB TORREQUEBRADA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about THB Torrequebrada Hotel

Address: Avenida del Sol s/n, 29630 Benalmadena, Spain
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Benalmadena
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 On the Beach Hotel in Benalmadena
#16 Luxury Hotel in Benalmadena
Price Range (Based on Average Rates): $
Hotel Class:4 star — THB Torrequebrada Hotel 4*
Number of rooms: 350
Official Description (provided by the hotel):
Your best bet for Leisure and Business Ideally located on the beach-front of Benalmadena Costa, and with a sophisticated atmosphere, Hotel Torrequebrada is your best bet for both Leisure and Business. It offers a wide gastronomical variety of delicious food, peace and tranquility in its extensive gardens, Shows in the Sala Fortuna, fun and entertainment in the Casino, spacious, fully equipped conference rooms, activities and entertainment during the summer months and Wellness area for relaxation. All of this together with a relaxed atmosphere on the shore of the Mediterranean Sea and only 30 minutes from Marbella and Malaga, right in the heart of the Costa del Sol. ... more   less 
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Also Known As:
Torrequebrada Hotel Benalmadena
Hotel Torrequebrada
THB Torrequebrada Hotel Benalmadena, Costa Del Sol, Spain

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