My wife and I who are in our mid 60’s have just returned from a weeks holiday at the Hotel Polynesia on May 13th 2012. This hotel is without doubt the most family orientated hotel we have ever stayed at.
On entry the hotel has a truly wow factor and is very large and certainly not for anyone that struggles with walking. The beach club which is shared with the three other hotels in the Holiday World Group is half a mile down a hill. An excellent open top bus runs up and down every ten minutes. Most people seemed to walk down and get the bus back up the hill. The one thing no one tells you about is that after you get off the bus you have a further walk to cross the busy main road. The hotel group has installed a very elaborate bridge that has a walkway that winds round and round one side of the road then a bridge over the dual carriageway and then a winding walkway down the other side. Probably from bus the Club entrance a further half a mile. Saying that it was not an issue to us but could be to some. The Club is very large any very well managed but is primarily for children and is very busy and noisy. The Club restaurant is very large and has a very good outside area which we used. It is totally self service but certainly adequate. I think the best way to sum up the food is “samey”, burgers, hot dogs and chicken nuggets for the kids and a couple of fish dishes, at least one chicken and pork dish and a veal dish. Found the meals much hotter in the Club than in the hotel which an several occasions were on the cold side. The hotel itself has 3 restaurants, a Chinese, a Polynesian and the main restaurant. The Chinese and Polynesian are full waiter service and the main restaurant is self service apart from drinks that are served at the table. The pool bar also serves the usual type food all day long. We did not hear any good reports about the Chinese so gave it a miss but enjoyed our Polynesian. The food is again samey but adequate and often on the cool side.
The hotels major plus are the bedrooms, probably the largest I have ever stayed in and that includes The States. Fully fitted kitchen, bar with stools, table and chairs and lounge area with sofa that doubles as a bed and a large TV on the wall with several English channels including BBC & ITV. A separate bedroom with enormous bed and full length wardrobes in both the bedroom and the living room.
The hotels major minus is the evening entertainment for those without children. If you have children this hotel is great. After an evening meal you have a choice of the Ukulele Disco Bar or the Piano Bar. The Disco has the usual kids disco followed by the usual award ceremony and bingo with children competing to be the noisiest and fastest to run around. The evening entertainment for some unknown reason does not start till 22:30, possibly hoping the children would have quietened down by then but from our experience that was not the case. The Piano Bar has nightly entertainment which is normally a singer but due to the room having its fair share of children due to their parents not liking the disco the singer has to compete and therefore the speakers are turned up so high trying to have any form of conversation is impossible.
We could not understand why a hotel of this size could not provide an area where adult conversation can take place. The other criticism is that although the bar staff are very nice and friendly the staff are regularly on there own and the queues at times can be long and slow to be served.
To sum up this is a very good hotel but has several issues that need addressing
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- Also Known As:
- Holiday Polynesia Benalmadena, Costa Del Sol, Spain
- Holiday Polynesia Hotel Benalmadena