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“Royal Oasis Club at Benal Beach” 5 of 5 stars
Review of Royal Oasis Club at Pueblo Quinta

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Royal Oasis Club at Pueblo Quinta
3.0 of 5 Resort   |   Avenida Garcia Lorca No. 8 | Urb. Pueblo Quinta, fase 2, 29630 Benalmadena, Spain   |  
Hotel amenities
Ranked #7 of 47 Hotels in Benalmadena
Certificate of Excellence 2014
ayrshire,scotland
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Royal Oasis Club at Benal Beach”
5 of 5 stars Reviewed November 9, 2012

Booked via RCI using Peublo Quinta as Reception. Benal Beach , large complex across the street, mainly owner properties. The accommodation was 1 bed apt. with very large balcony, superbly appointed and spotless. The grounds, gardens and pools were the same. Staff at Peublo Quinta were extremely helpful, friendly and efficient. From previous reviews I had some concerns re comments about balconies or lack thereof. I emailed requesting higher level unit with afternoon sun facing balcony and this was granted with no problems. Really great touch was complimentary starter pack of water, milk , bread,tea, sugar, coffee, salt and pepper. Also washing up clothes, tea towels and washing up liquid and washing machine tablets. TVS in lounge and bedroom. The unit was so comfortable we actually stayed in 2 nights!! Would recommend Benal Beach and would hope to return.

Room Tip: We stayed in Block 3, higher level on corner and had sun from late morning to night. Some units in o...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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169 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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English first
Peterborough, England
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed November 9, 2012

The quality of the room and cleanliness could not be faulted. Location is good and easy access to the beach and parking outside was great. Downside was our room was right on the road side opposite the park with cockerels that seemed to crow all night. Could not open window because of noise but you could still hear it with the window shut. No outside space to sit in, no balcony. Entertainment room small and nothing for teenagers to do.

Room Tip: I think there are rooms with a small balcony. To get away from cockerels need to be on other side of...
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondresorts, Manager at Royal Oasis Club at Pueblo Quinta, responded to this review, November 20, 2012
Thank you for your feedback. We are very sorry to read these comments, yet we need to confirm that some of the apartments at Royal Oasis at Pueblo Quinta have no balconies, this information is available at the time of making the reservation, nevertheless we are sorry for any inconvenience which may have been caused due to this.
With regards to the noise, the majority of our apartments are on the park side and it is true that there are some cockerels in Paloma Park, facing the resort: Paloma Park is a beautiful park for nature and animal lovers and is considered lungs of Benalmadena. The Town Hall of Benalmadena is responsible for the upkeep of the park and we are currently in dialogue with them hoping to limit the noise coming from the cockerels. It is worth mentioning that the apartments have double glazed windows, which does limit the noise a lot, however we of course are deeply sorry if this has in any way disrupted your holiday and should you have mentioned this to the staff we would do our best and offer you an alternative apartment.
We do hope that this has not marred your experience and we are looking forward to seeing you again!

Kind regards
Alexandra Barham
Resort Manager
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Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 1, 2012 via mobile

Just spent a week at royal oasis what a fantastic place with everything you would need on a self catering holiday,the apartments have everything you would need including dishwasher ,washing machine you name it ,itn the complex there's a pool,gym with sauna and a nice restaurant .the location is brilliant with across the road is paloma park which is brilliant for kids and only a 5 min walk to beach and host of bars we go up to bonanza square with it's bars and restaurants ,there is a lovely bar up there called THE LOCAL its a gem of a bar with free wii for kids and the drinks are really cheap and food is too my kids love it

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow
Top Contributor
158 reviews 158 reviews
30 hotel reviews
Reviews in 56 cities Reviews in 56 cities
110 helpful votes 110 helpful votes
5 of 5 stars Reviewed October 28, 2012

Just back from 7 days here.Had a 1 bedroom with balcony on second floor overlooking the park. ( or it would have been if there were no trees blocking the view.. don't read this as a negative) Had view to the sea to the left of the trees and a view to the mountains to the right. Ate breakfast on the balcony every morning. The sun came round to the balcony mid afternoon and we had late afternoon drinks with the sun still shining through the trees till after 7pm. Some people have complained in reviews about the early morning crowing from cockerels in the park, but they did not bother me as I was always up before them... there was one cheeky cockeral that crossed the road most mornings and crowed from the tree right outside our balcony. The double glazing is good and there was little road noise.Flat screen TV s in lounge and bedroom... Ipod docking stations in both... DVD player and free DVDs available from reception ( staff always helpfull and pleasant) Next time, and we will certainly go back, we will ask for same room. Pool area is a real sun trap and there is a secluded garden area that is even more of a sun trap.
Restaurant is excellent with very reasonable prices... would recommend the fish... whole Sea bream, Sea bass or Sole... all about 12 euros. Wine from 8 euros a bottle.
Summary... excellent facilities and very central position but you never need to leave as all you ever need for a great holiday is on site.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wirral
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed October 26, 2012

We have just returned from a really enjoyable 4 night break in a two bedroom apartment at the Royal Oasis at Pueblo Quinta.

We had emailed the week before to ask if it would be possible to have an early check in as our flight would be arriving in the morning and check in is not until 4 pm and also to request an apartment with a balcony. They replied promptly that they would try their best but could not guarantee a balcony.

We arrived at reception at about 11.30 to check in. Our apartment was not ready but the receptionist told us to return at 1.00 and it would be ready. Sadly, there was no availability for an apartment with balcony. We went off for some lunch and returned at 1.00 and our apartment was ready as promised.

The apartment was newly refurbished and fabulous! Lovely large lounge with sofa, dining set and flat screen TV complete with DVD player and iPod docking station. Two good sized bedrooms – one double and one twin (the double bedroom also had a TV and iPod docking station) fully equipped kitchen (including oven/hob, fridge freezer, dishwasher and washing machine) and a bathroom with a large shower cubicle.

The outside pool area was on the small side but very pleasant, we only used it on the first afternoon as we went to the beach on the other days. The complex boasts its own gym and spa but we did not have time to use it.

The complex is in an ideal position, close to the beach and near to lots of restaurants.

We would not hesitate in recommending the Royal Oasis at Pueblo Quinta to any of our friends and family and we would love to return there in the future.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondresorts, Owner at Royal Oasis Club at Pueblo Quinta, responded to this review, October 29, 2012
We’re really glad that you enjoyed your stay at the Royal Oasis Club at Pueblo Quinta! We make every effort to fulfil accommodation requests made by our guests, and we’re sorry that it wasn’t possible to allocate you an apartment with a balcony – we’re delighted to read that the apartment you stayed in met with your satisfaction, however.

We’d love for you to return here for another stay, and we look forward to being of service to you again!

Resort Manager
Alexandra Barham
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Scotland
Top Contributor
124 reviews 124 reviews
33 hotel reviews
Reviews in 45 cities Reviews in 45 cities
128 helpful votes 128 helpful votes
3 of 5 stars Reviewed October 14, 2012

Never having stayed in Benalmadena before we decided to give it a try using an RCI exchange. We liked the look of Pueblo Quinta, the size and the good reviews it was receiving. Before actually placing a search with RCI I sent the resort an email to see how many units had been upgraded and if we could get one with a balcony. The reply was prompt saying nothing could be guaranteed but they would do their best for us. Encouraged we put on a search in September 2011. At the start of January 2012 we received 1 week in a 1 bedroom unit and we were delighted, contacting the resort as they advised. They said to get in touch just before our arrival with our requests although it had been noted. This we did in September 2012 requesting an updated unit with a sunny balcony if possible. They said again they would do their utmost but it was not guaranteed. I understood this but felt it would be fine.

On arrival our room was ready early, which was great, as we had said we would already be in Spain. However we did not receive a refurbished room. It did have a balcony but it had hardly any sun at all. We (me in particular) were so disappointed. I said about the contact I had made so far in advance but to no avail. The staff were all friendly and helpful but for some reason not able to allocate a room we would have preferred. It was clean and bright but still did not make up for what we hoped to receive.

We had hoped to return to the area in the future and to this resort. We would probably not stay here again now though when the accommodation is so uncertain. As a Diamond resort we understand that their own points owners take priority. However it would seem that rentals booked via various web sites also take priority over RCI exchanges. We have been exchanging with RCI for over 20 years and have had very few disappointments as we always research the area and contact wherever we are staying in advance. Unfortunately this will go down as one.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondresorts, Owner at Royal Oasis Club at Pueblo Quinta, responded to this review, October 15, 2012
We’re extremely sorry to read that you were disappointed with the apartment you stayed in at the Royal Oasis Club at Pueblo Quinta. While we make every effort to fulfil accommodation requests made by our guests, occupancy levels at the time of you checking in will determine whether this is possible, and it seems that the resort was fully booked during your stay. Please also be aware that the resort will only allocate apartments two weeks before the check-in date, irrespective of when the booking or any specific accommodation requests were made.

We really hope that the issues you’ve raised didn’t mar an otherwise enjoyable stay at the Royal Oasis Club. We’d love for you to give us another try, and we look forward to being of service to you in the future.

Resort Manager
Alexandra Barham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swindon, United Kingdom
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 12, 2012

We were fortunate to be given a room with a balcony overlooking the pool. Fully equiped with a dishwasher and washing machine along with all the other gadgets that you never realised you needed. The apartment was cleaned regularly and effectively. The location of this hotel is perfect. The park across the road is beautiful with a range of wildlife. The beach is a short walk down the street and a promenade allows you to walk to the harbour with a variety of shops and restaurants along the way.Boat trips leave from the harbour regularly with the suggestion that you may see dolphins (or you may not!!). The staff in the hotel are just fantastic-nothing is too much trouble. We ate at the restaurant at Pueblo Quinta every night. Jose, David and Rosa deliver excellent food and have extended the menu to include more authentic Spanish food including tapas-couldn't believe how good the deep fried aubergine was- I could get addicted to it. The entertainment nights include Siobhan, Flemenco dancing and Alexandra Avery and are not to be missed.
Trips to Gibraltar and Rhonda and the Alhambra palace were fantastic.
A wonderful relaxing holiday which offered everything we look for.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal Oasis Club at Pueblo Quinta

Address: Avenida Garcia Lorca No. 8 | Urb. Pueblo Quinta, fase 2, 29630 Benalmadena, Spain
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Benalmadena
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #7 of 47 Hotels in Benalmadena
Price Range (Based on Average Rates): $
Hotel Class:3 star — Royal Oasis Club at Pueblo Quinta 3*
Number of rooms: 52
Reservation Options:
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Also Known As:
Royal Oasis Club At Pueblo Quinta Hotel Benalmadena
Royal Oasis Club At Pueblo Quinta Benalmadena, Costa Del Sol, Spain

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