We arrived at the hotel on a busy Saturday evening and we were very disappointed. The location is indeed beautiful, right in the middle of the woods of Thuringen. The hotel is however not the romantic and stylish place that we had expected according to the the reviews we had read and to the hotel website. Our room was acceptable, but the rest of the hotel was overcrowded and overdecorated, with loud music in the hallways and plastic decorations all over. We had booked a special "half pension"deal, but we quickly switched to "a la carte" since the set menu was just not good. Service was friendly, but it looked like they had just recruited some extra staff (nice but poorly trained) to help out on a busy week-end. Things got a bit better after the week-end, but we still do not think that this hotel deserves the "4 star superior" rating that it proudly displays on its website.
Please also be aware that the "Gourmet" restaurant (displayed on the site) only has a few tables and is not the place where most guests end up eating).
- Official Description (provided by the hotel):
- Hotel on the mountain Kickelhahn (777m) close to City Ilmenau / Thuringia. 90 Rooms/suites are available. Non smoking Hotel & Restaurants daily open noon - 10pm. Hotelbar daily open 6pm - 1am. Gabelbach SPA: indoor pool & fitness-area daily open 7am -10pm Sauna daily open 2pm-10 pm. Free secured wifi & parking ... more less
- Reservation Options:
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