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“Friendly, professional service.” 5 of 5 stars
Review of Courtyard by Marriott Mesquite

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Courtyard by Marriott Mesquite
3.0 of 5 Hotel   |   2300 Interstate 30, Mesquite, TX 75150   |  
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Ranked #2 of 18 Hotels in Mesquite
Certificate of Excellence 2014
GreenLeadersBronze level
Mims
2 reviews
2 helpful votes 2 helpful votes
“Friendly, professional service.”
5 of 5 stars Reviewed June 10, 2013

From the time I checked in to the day I checked out, I felt like I was home. The faces were different but the friendliness and courteous attitudes of both the front desk staff and house cleaning made me feel at right at home. Thank you for an enjoyable stay!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCYMesquite, General Manager at Courtyard by Marriott Mesquite, responded to this review, June 17, 2013
We appreciate your review! I am so happy to hear that our staff made such a positive impression on you. I will share your comments at our next team meeting. We hope to serve you again in the future!
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84 reviews from our community

Traveler rating
    38
    28
    10
    5
    3
See reviews for
24
10
4
31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Beaumont
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 10, 2013

The best front desk employees ever. Allison and Adrian, went above and beyond the call of duty and rate an exceptional 10+. Unbelievably helpful. An older facility, hard to locate but very clean and well kept. Near many eateries, which is a great convenience. Quick maneuvering to most major interstates/highways/thoroughfairs.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCYMesquite, General Manager at Courtyard by Marriott Mesquite, responded to this review, June 17, 2013
Thank you for such a wonderful review! I agree that our front desk team is one of the best in the industry. I am pleased to hear you enjoyed the hotel and feel confident recommending us to others. We appreciate your business!
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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 9, 2013 via mobile

We had booked a room at a LaQuinta but when we arrived it was aweful and we couldnt stay. My wife called and found another hotel that we drive to and there was a drug deal going down in the parking lot there . Then we called this Marriot and when we arrived about 10:30pm with two tired children and afraid what we would be faced with next, we were presently suprised by the excellent service and assistance from Adrian. He got us checked in and the hotel was clean and the bed was great. We stayed two nights and the customer service couldnt have been better. I am in a business where i supervise 32 employees and i was very impressed with the superior customer service we recieved. The manager is extremely lucky to have such a great staff. We were very happy with the rooms even though it was a little older it was very well kept. We recommended this hotel to friends that stayed there on our second night and will recommend it to everyone.
Thank you Adrian and Staff.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCYMesquite, General Manager at Courtyard by Marriott Mesquite, responded to this review, June 17, 2013
Thank you for your review! I am sorry to hear you had to go through two other hotels before you got to us, but I am happy to hear we were able to take great care of you when you arrived. I agree that I am lucky to have such an amazing team, and Adrian is definitely one of the best. We appreciate your feedback and hope to see you again soon!
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Haskell, Texas
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 31, 2013

I stayed here on a business trip and was immediately greeted with a smiling face at the front desk upon checking in. It was a very quick process. The whole facility is very clean. I especially liked the two bottled waters and snack waiting in my room, especially after a long meeting that day. The breakfast buffet was nice and offered more healthy options. The exercise room was great. I will definitely stay at this hotel again when given the chance.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCYMesquite, General Manager at Courtyard by Marriott Mesquite, responded to this review, June 1, 2013
Thank you for your review! I am pleased to hear you had such a wonderful stay with us and that you enjoyed the treat in the room. We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
1 review
4 of 5 stars Reviewed May 28, 2013

A nicely new renovated style of lobby. Rooms are still waiting for renovation, but quite nice still.
lots of restaurants nearby, walking distance even for many. As typical for Dallas, the hwys make access a little convoluted, as hotel is on service road, but once i figured it out the first time, it was straightforward after that. Highly recommended.

Room Tip: Rear of hotel is quieter
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  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCYMesquite, General Manager at Courtyard by Marriott Mesquite, responded to this review, May 31, 2013
Thank you for taking the time to post a positive review! I agree that we have a great location with all of the restaurants close by. I am pleased to hear everything went well, and we appreciate the recommendation to others!
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Rio Grande City, Texas
1 review
5 of 5 stars Reviewed May 27, 2013

Excellent service! Adrian was so helpful! The rooms were very clean and spacious. The staff at the breakfast area were great and very polite. I will certainly return for another stay at this location. Thank you.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCYMesquite, General Manager at Courtyard by Marriott Mesquite, responded to this review, May 31, 2013
Thank you for such a great review! I agree that our staff is what sets us apart, and I am so happy that Adrian and the breakfast team made such a positive impression on you. We look forward to serving you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
College Station, Texas, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 27, 2013

We were greeted with enthusiastic smiles and a welcoming attitude. Our check in was quick and easy. Once in our room we noticed that our request for a feather free room had been overlooked. On our way out, we simply stopped by the front desk to make them aware of our request and it was immediately taken care of .. not only that, but when we returned to our room there was a card under the door from the front desk supervisor apologizing for the miss and offering us two meal passes for breakfast and a 1000 pts on our reward program. Kudos to the management and staff. This is the reason that we always stay at Marriott Courtyard anywhere we go. They always seem to get it right! I tip my hat to Alyssa and the other staff for a job way beyond well done!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCYMesquite, General Manager at Courtyard by Marriott Mesquite, responded to this review, May 31, 2013
What a wonderful review! I know sometimes we make mistakes, but hearing that it was resolved quickly and efficiently for you is exactly what we strive for. I am so glad to hear Alyssa and the staff went out of their way to make sure you were satisfied. We appreciate your business and hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Mesquite

Address: 2300 Interstate 30, Mesquite, TX 75150
Location: United States > Texas > Mesquite
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 18 Hotels in Mesquite
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Mesquite 3*
Number of rooms: 101
Official Description (provided by the hotel):
The Courtyard Dallas Mesquite is ideally located just east of Dallas at I-30 and I-635, and is the premier Mesquite, Texas hotel for travelers to the entire Dallas-Fort Worth Metroplex. Business Travelers staying at this convenient location enjoy easy access to the Mesquite Convention Center, Love Field Airport, and the Dallas Convention Center, while leisure travelers appreciate being less than ten miles from Downtown Dallas, Fair Park, Town East Mall, and the Mesquite Championship Rodeo. Guests also appreciate the modern onsite amenities including the 24-hour fitness center, indoor pool and Jacuzzi, complimentary parking, and the delicious breakfast buffet served at the Courtyard Café. The spacious guest rooms feature brand new 32” TVs, free WiFi, and select rooms with private balconies. Choose the Courtyard Dallas Mesquite and enjoy a premier location and the modern amenities to make this one of the top Mesquite, TX hotels. ... more   less 
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Also Known As:
Courtyard By Marriott Mesquite Hotel Mesquite
Courtyard Mesquite
Mesquite Courtyard
Mesquite Marriott

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