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“Nice Staff,Great facility!” 5 of 5 stars
Review of Hampton Inn and Suites Dallas Mesquite

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Hampton Inn and Suites Dallas Mesquite
2.5 of 5 Hotel   |   1700 Rodeo Dr., Mesquite, TX 75149   |  
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Rates as low as $97
Ranked #2 of 19 hotels in Mesquite
San Antonio
1 review
“Nice Staff,Great facility!”
5 of 5 stars Reviewed March 15, 2013

I am always happy to stay here the rooms are nice the pillows are the best (I always want to take one home) Its just an all around great place to stay if your in the area. There are other hotel chains in the area but this one seems to be the best for the price and you get free b-fast.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager078, General Manager at Hampton Inn and Suites Dallas Mesquite, responded to this review, March 18, 2013
Thank you for the positive review of our hotel. We are very happy to know you enjoyed your time at the Hampton Inn & Suites Dallas-Mesquite and we hope to see you again very soon for your next stay in Mesquite!

Sincerely,

Jon Patterson – General Manager Hampton Inn Dallas-Mesquite
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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145 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Dallas, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed March 9, 2013

The hotel is easy access from I-635. Staff is very friendly and accomodating. Rooms are clean and comfortable. The suites have a small kitchen if you want to heat something up or refrigerate leftovers.

Even though our room was designated as "non-smoking," there was a definite odor from being previously smoked in. If the hotel had not been full, I would have asked for a different room.

Breakfast area is a little cramped to serve the whole hotel, but the staff worked very hard to keep everything refilled.

Our group had a banquet catered by the hotel, and the food was outstanding. Music from the adjacent ballroom was a bit distracting, though.

Room Tip: The suites at the end of the hallways have fireplaces.
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  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager078, General Manager at Hampton Inn and Suites Dallas Mesquite, responded to this review, March 11, 2013
Dear Valued Guest,

Thank you for the overall positive review of our hotel the Hampton Inn & Suites Dallas-Mesquite.
It was nice to hear that our staffs friendliness, guest room cleanliness, and quality of banquet food all exceeded your expectations. I have passed your kind words onto our staff as they work exceptionally hard to make sure every guest stay with us is a great one! I also appreciate your feedback outlining some opportunities we have to provide future guests with an even more positive stay. Thank you so much for staying with us, taking your time to write the review, and we hope to see you back soon.


Sincerely,

Jon Patterson – General Manager Hampton Inn Dallas-Mesquite
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New London, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 25, 2013

I was there for a business recognition. The ballrooms are very nice and accommodated our large group adequately. I also enjoyed the free wi-fi in our suite. Nice place to stay for business or pleasure.

Room Tip: The complimentary breakfast is excellent...don't miss it!
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager078, General Manager at Hampton Inn and Suites Dallas Mesquite, responded to this review, February 27, 2013
We are glad that you had such a wonderful experience during your stay! I will pass your kind words along to our team your positive experiences with both our complimentary hot breakfast offering and your successful banquet event. We appreciate you taking the time to tell us about your stay and we welcome the opportunity to serve your group again in the future. Thank you for selecting Hampton Inn & Suites Dallas-Mesquite and the Mesquite Convention Center!

Best regards,

Jon Patterson – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver
Top Contributor
88 reviews 88 reviews
23 hotel reviews
Reviews in 39 cities Reviews in 39 cities
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed February 2, 2013

We were on a cross-country road trip and needed a pet-friendly place to stay on the east side of the Dallas area. We'd never been thru this part of the county before, so we had no idea what to expect.

During this recent road trip, this Hampton Inn was just a place to sleep & shower since we were planning to be back on the road very early. We needed 4 things from this hotel: close proximity to the highway, pet-friendly, clean room, comfortable bed. This Hampton Inn served our needs perfectly for these 4 things. It's very easy to get on/off the highway. The hotel is pet-friendly and offers lots of green space to walk your dog on the property. While the room/kitchen was slightly dated, it was clean, quiet, and comfortable. The bedroom was spacious and the bed was comfortable. The bathroom was clean and bright.

We had no issues and this Hampton suited our needs perfectly. We were only in the room for one night, arriving late and departing early. If we ever pass thru this area with our dog, we would most-likely stay here again.

Room Tip: We stayed in a room on the 6th floor and it was quiet and clean.
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  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager078, General Manager at Hampton Inn and Suites Dallas Mesquite, responded to this review, February 4, 2013
Dear Guest,

Thank you for taking the time to review our hotel. We know that comfort and cleanliness are key while away from home. We are happy that you found our hotel to be both comfortable and to have superior cleanliness. Thank you for selecting Hampton Inn & Suites Dallas-Mesquite and we look forward to serving you again in the future!

Sincerely,

Jon Patterson – General Manager Hampton Inn Dallas-Mesquite
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mesquite, Texas
1 review
5 of 5 stars Reviewed January 30, 2013

The stay was excellent. The front desk had great service. The hotel was clean and nice. The suites were nice and clean. The full kitchen was also clean and well stocked with pots, pans, cups, plates, and utensils. The only problem I had was the bed and pillows. They were extremely hard and couldn't get any sleep because of this.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager078, General Manager at Hampton Inn and Suites Dallas Mesquite, responded to this review, February 1, 2013
We are happy to hear that you had such a wonderful experience with our staff service, guest room cleanliness, and that you enjoyed all the amenities our Suites have to offer. I am sorry to hear that the firmness of your matress caused you to loose any sleep. We do appreciate you taking the time to tell us about your stay and we welcome the opportunity of serving you again in the near future. Thank you for selecting Hampton Inn & Suites Dallas-Mesquite!

Jon Patterson – General Manager Hampton Inn Dallas-Mesquite
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eastampton, New Jersey
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 23, 2013

The update to the lobby and common areas is nice, however the room I was in did not reflect that. However, it was clean and that means more to me than modernization. I did not like that the hotel was so far away from dining or stores. I should have done more research. The lamp in the living area of the room flickered as we moved on the couch (seems the plugs are loose). Also, the lodge net advertisement on the TV displays adult entertainment selections continuously unless you choose to watch TV/ movie right away. It does have a parental control selection, but you still see the advertisements for that stuff which is unnecessary. Perhaps updating the guide to just list your options instead of speaking them and displaying pictures would keep the garbage out of the young ones ears.

The bed was comfortable and the room was big enough to hold all luggage. The bathroom was stocked adequately and clean, but needs updating. There is a hole in the shower where the bar attaches as if it was ripped out and instead of fixing the hole they just screwed the bar in next to it.

We requested extra pillows and within minutes we had the extra pillows and they were the specific firmness we requested. Best part of the stay that we experienced.

Everything else was OK, but I would say the rooms should undergo renovations to match the lobby and to be on the same level as other Hampton Inn's I have stayed in.

  • Stayed January 2013
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager078, General Manager at Hampton Inn and Suites Dallas Mesquite, responded to this review, January 29, 2013
Dear Valued Guest,

Thank you for taking the time to write a review in regards to your recent stay at the Hampton Inn Dallas-Mesquite. We're happy to hear you found our hotel to have a superior cleanliness level. Our hotel is continuing to complete various improvement projects, as you noted in relation to our recent lobby renovation, we certainly appreciate your patience and understanding as we work to further improve our hotel. We appreciate you taking the time to tell us about your stay and we welcome the opportunity of serving you once again in the near future!

Sincerely,

Jon Patterson – General Manager Hampton Inn Dallas-Mesquite
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Anchorage, Alaska
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 13, 2013

I stay in a lot of hotels...this one is undergoing renovations....I did not know that at the time I booked....I would have stayed at another hotel....I'm not a snob but when I walk in a hotel I want to have that warm n fuzzy feeling....a lot of noise...a lot....during the week...workers in the lobby...I'm sure maybe it'll be done soon.

They appear understaffed....on the weekends when it is the busiest....it's obvious they are doing upgrades to make it feel better....but little things like comp coffee in lobby never there..yada..yada...I'm sure in the future it may be up to snuff but for the next month I'd stay somewhere else...

  • Stayed January 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager078, General Manager at Hampton Inn and Suites Dallas Mesquite, responded to this review, January 21, 2013
Dear Valued Guest,

Thank you for your recent business and for taking the time to tell us about your stay. My apologies for any inconvenience our current renovations might have caused you during your stay here at Hampton Inn & Suites Dallas-Mesquite.

We appreciate your understanding and willingness to return in the future. Thank you so much for staying with us and we hope to see you again in the near future so you can enjoy our refreshed property!


Sincerely,

Jon Patterson – General Manager Hampton Inn Dallas-Mesquite
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hampton Inn and Suites Dallas Mesquite

Address: 1700 Rodeo Dr., Mesquite, TX 75149
Phone Number:
Location: United States > Texas > Mesquite
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Mesquite
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn and Suites Dallas Mesquite 2.5*
Official Description (provided by the hotel):
100% non-smoking, located next to Rodeo Center, Resistol Arena, and Mesquite Convention Center, Hampton Inn & Suites Dallas/Mesquite puts you in the heart of the action. Offering on-site catering and 65,000 sq. ft. of convention space our hotel is perfect for your next wedding or expo. We'll handle the details while you relax and enjoy world-class service, complimentary Wi-Fi, a business center, our refreshing pool and free hot breakfast daily. ... more   less 
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Also Known As:
Hampton Inn And Suites Dallas Mesquite Hotel Mesquite
Hampton Inn Mesquite
Mesquite Hampton Inn

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