This hotel was quite expensive, but so were most in Boeblingen when we booked over the internet. Imagine our horror when we arrived off the plane at 8.30pm on a Sunday night to find the hotel in complete darkness and locked up. No signs of life at all.
There were signs on the door saying to phone 3 different numbers, which we did but to no avail, using all combinations of their numbers and the German international dialling codes. One hotel neighbour also tried phoning the numbers and also couldn't get through. We had to find somewhere else after an hour and ended up in what's best described as a working men's hostel, smoke-ridden, noisy and having to share a bathroom down the hall with about 10 other people.
Next morning at 9am we were still locked out and another neighbour had to phone 4 times before they could get through to anybody. After about 10 minutes a cleaner came and let us in.
She was extremely apologetic, as was the owner when he turned up that evening. He said they'd had trouble with phones and computers recently because of solar flares!(?)
The room was far superior to the hostel (thankfully), but no tea/coffee facilities at all anywhere, no hairdryers etc. rooms had no air con or fan, so got very hot and airless. You could open the windows but then you got the traffic noises and very frequent church bells ie. every 15 mins.
Breakfast was cold and basic. Nobody else was staying in the hotel until our last night (wonder why?).
When we got the bill, we were surprised to see that he'd charged us for the full 4 nights we'd booked even while we were still locked out of the hotel. He said it was our fault we couldn't get in!
We'd had to give our credit card details to secure the booking, but had no idea he would be able to charge the whole lot before we got there - even though he knew his hotel was locked up all the first night! Unbelievable behaviour, so travellers beware....
Turn up when it's not locked.
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.