This is our sixth holiday at a Club Med, the previous being at Club Med Opio (four times) and Club Med Peisey-Vallandry (once). We have only ever stayed at Club Med located in France, which are four Tridents and/or recently opened and even then only during the summer months. We find it too expensive for our skiing budget.
Club Med seem to work their premises hard and, while they are fabulous to begin with, they soon start to show their age, especially in the communal areas. That said, this Club Med is stunning, especially the decor and location. It is very, very, French especially at this time of year, less so in the winter season, when I am told it's full of Brits. I like the French when on holidayout hey even manage to make outdoor pursuits glamourous, lots of hiking, mountain biking, fitness activities, and a hectic program of entertainment in the evening, all staffed by young GOs aged 20-35 years.
My husband is a road cyclist and happy tackling the Col de Madeleine on a daily basis. Mountain biking looked fab.
We always book well in advance with Club Med to get the EBB and self-drive, staying over on the way there and back. Like driving to the Alps. We have no experience of Club Med transport.
There is an excellent program of activities for kids called Mini Club, for babies up to 4, then 5 up to 10, but unless you we there during a British school holidays, you may find it difficult to integrate your children, as they do speak mostly French with the odd exception. When our kids were aged under 10, my strategy was always to ask Mini Club if they had any other English speaking kids on the books that week and then lie in wait for them. Once my girls had found an English friend or two we were in business. Pass World for teenagers is similar.
Now my kids are bit older we issue them with a key to their room and a mobile phone and a few rules about reporting to base regularly and they and they are off, just returning for mealtimes.
We had double Deluxe interconnecting rooms on level 4 which were gorgeous, well worth the extra. Minor problems like a light bulb change and a blocked plug hole were fixed by housekeeping within the hour. The housekeeping staff GEs on Level 4 were charming and could not do enough for us.
The lady Reception, who spoke very good English, was super and sorted out any niggles and queries we had. She also patiently explained to my daughter how she too could be come a GO when she is old enough...
The one single thing Club Med need to do to improve this resort is improve the broadband speed (at the moment is it less than 1mbps) and boost the wi-fi signal around the hotel, so it actually reaches all the rooms. The low speed probably has something to do with fibre optic cable not being available up the mountain, but Club Med could afford to install that for the community of Valmorel. If you have to logon for any reason while in holiday, you will find the service very frustrating. I complained and had the 20 euros taken off our bill immediately.
The pool and spa facilities are gorgeous. My only criticism is that the saloon-style walk through cubicle doors into the mixed changing rooms are ridiculous and with big gaps in the doors and with a couple locks broken they give very little privacy. I think they need to rethink this design and layout of the changing rooms and consider replacing with properly lockable doors.
Dining is a bit hectic depending on when you choose to eat, but it pays to get there early at 7.15 and choose a table well away from the entrances to the dining rooms, but the standard of food is very high self-service buffet style (unless you can be bothered to book the restaurant). It is best to have your food cooked to order on the grill, which involves a degree of queuing. Restaurant open late but it can look a bit overrun by then. The staff work very hard to keep up with it and are unfailingly polite.
All in all, a geat week. Would go again.
- Also Known As:
- Club Med Valmorel Hotel
- Club Med Valmorel Hotel Valmorel