April 7th 2013 for a week.......with 2 kids aged 8 and 6
Rooms- great, spacious, well equipped, clean, well planned for family ski needs. We had interconnecting rooms with views over the slopes and the 2 kids in their own room, which was great for privacy
Location- great- ski in and out- 5 mins to hire shop and the small town center of Belle Plagne
Amenities- Pool- great, clean, hot tubs- hot and fantastic to sit outside and relax in, steam and saunas were clean too and hardly used. The bar area felt a bit like an motorway service station if being hyper critical. The wi-fi was only available in the communal areas which I can see increases bar revenues but was irritating, it was also very annoying in that you you had to continually re log in with a complex password - PLEASE change for next year!
Food- ok, but hardly fine dining, wine-please spend a bit more and get better wine in...cheese boards boring and samey. Breakfast was nice, but croissants weren't fresh. Canapes were nice but the pre dinner free drinks were cheap and nasty- why bother? The dinning room bench style tables were a bit claustrophobic for our group of 6 adults, but not too bad.
Staff- a mix of teenagers looking a bit bored and a few more mature and helpful ones, overall they were pretty good/helpful. My kids had fun in snow club when they went and we felt they were always safe and well fed.
The baby listening service was great- when the kids had the odd early night and didn't do clubs the staff sat on each landing while we were in the bar until 11pm
Skiing- super, we had amazing conditions and there was plenty for beginners and experts alike.
This resort is a true all rounder- make sure you ski Les Arcs....its easy to get to and although it looks miles on the map it only takes an hour to to the far side of LA for an intermediate who can read a map. It does take it bit longer coming back though.
wverall We had a great 3rd trip with Esprit (Tignes twice previously in Chalets) and this was the best of the 3. We have already re booked for 2014....Esprit....make a few small changes and get 5 stars.....