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“Good, easy skiing, poor town, dreadful hotel.” 1 of 5 stars
Review of Chalet Hotel Christina

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Chalet Hotel Christina
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La Plagne, Macot-la-Plagne, Aime, France   |  
Hotel amenities
Ranked #13 of 32 Hotels in Macot-la-Plagne
UK
1 review
1 helpful vote 1 helpful vote
“Good, easy skiing, poor town, dreadful hotel.”
1 of 5 stars Reviewed February 25, 2008

The ski resort is nice and easy with great high altitude alpine skiing. The mountains are great and the ski area large, with lots of piste bashing going on, so ideal for family skiing.
The interlinked purpose built villages are soulless and shabby with little to keep the interest in the apres-ski department. There are several bars / restaurants but nothing caught the imagination and unfortunately all a little bland.
The Hotel Christina was shocking. Run (owned?) by Mark Warner, I cannot think of another environment were they would get away with such poor standards. If you weren't 2000m up a mountain in a foreign country, with no alternative, you wouldn't stay 5 minutes.
I have stayed in French alpine hotels before, including several run by Mark Warner, and so I have learnt not to expect too much in the way of luxuriousness, but this was beyond basic and shabby. Tiny rooms with no facilities, tired and scruffy decor, broken fittings, lousy plumbing, dubious smells are just some of the delights to await you. This lack of standards is not down to the staff, however. The place needs a major refurbishment & redesign in order to make the place even reasonable.
To my mind, the basic standard anyone should expect these days, even with a budget hotel, is that of a roadside travel inn. This is unfortunately nowhere near.
We stayed half board and the food was plentiful and always hot and served enthusiastically by the gap year students Mark Warner employs.
However, the menu was overly fussy & pretentious and considerably beyond the abilities of the kitchen. Every one of my dishes arrived totally overcooked. Perhaps if they layed off the faux haute-cuisine and served simpler dishes, they may be able to work within the abilities of their staff, and achieve a far better result overall.
The staff themselves were a mixed bag. Some were consistently nice, cheery and pleasant, whilst others appeared surly, hungover and bored. The childcare team in particular were a credit, creating a fun and friendly impression that the children seemed to enjoy.
Overall, as a premium product, which Mark Warner like to market themselves, this fell woefully short.

  • Liked — The location is on the piste.
  • Disliked — The hotel needs knocking down.
  • Stayed February 2008, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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75 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Biggleswade, England
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed February 13, 2008

My husband & I spent a week at the Hotel Christina at the beginning of February. We got a very good deal on the cost of the holiday as my husband works for an airline & having seen that the full price would have been nearly £1000 each we thought that we were getting a fantastic bargain. As it was we thought that a stay at the hotel was worth a lot less than the brochure price.

The hotel needs alot of TLC and is looking very sad & in need of refurbishment. There are holes in the ceiling of the bar & the supposedly comfy bar area wasn't what I would call inviting. The door to the balcony in our room had a gap at the top of it and although the bathroom had been renovated and was very nice the rest of the room didn't match it as there was plaster coming off the walls.

The lift in the hotel broke down on the Tuesday after we arrived and wasn't fixed again until the Thursday. This meant that after a days skiing when everyone was extremely tired they had to walk up to their rooms. Ours was on the 4th floor so it was a slog every time we went upstairs.

In the afternoons reception was unmanned & there never seemed to be anyone around to give you your room key. Not a problem except that the security door into the front of the hotel didn't work so anyone could walk into the hotel, take a key from behind reception (everyone got their own keys in the afternoon) and then go to the room and take any valuables. As there are no safes in the rooms it meant that money, passports etc couldn't be put away securely so we were always aware of the risks that someone could take them.

On the positive side, the food was excellent and at dinner there was always a good choice of meals and the wine was kept flowing throughout the evening. As the holiday was booked through Mark Warner Holidays there was also ski hosting offered every day to take people round the different pistes. Only a small number of people made use of this but they all said how good the service was. Carl & G especially seemed to earn alot of points for their excellent hosting services.

The hotel is excellently situated and truly is ski in, ski out. It is right on the main piste in La Plagne and therefore you don't have to walk anywhere. Unfortunately it also has Scottys Bar underneath it and if you have a room above it there can be alot of noise late in to the night.

All in all we felt that our holiday was spoiled by the fact that the hotel was so shabby and were concerned about the security issues there. If we'd paid full price we would have been extremely annoyed as we certainly didn't think that it offered good value for money. We were told that people go there year after year because of the child care facilities offered. This may be fine for people with small children but I think that the premium that you have to pay for this even if you don't have a family is too much for the standard of hotel. We paid alot less and stayed in much better accommodation elsewhere.

  • Liked — The food which was excellent
  • Disliked — Shabby, in need of an update & serious concerns about security
  • Stayed February 2008, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 6, 2008

Just returned from spending New Year week at this Mark Warner hotel. It has an unbeatable location in La Plagne Centre and is truly ski in ski out. The main lifts go from within 100 metres of the hotel and most runs into La Plagne Centre end here. The food was great and the rooms fairly spacious for a ski hotel. Staff were excellent and really helpful when some of the guests came down with flu. The staff made a real effort on New Year's Eve and we had a great night.

Only downside is the occasional noise from the piste bashers driving past in the middle of the night but its worth it for the excellent location. The best Mark Warner ski holiday we've had.

If you stay here try the Olympic Bobsleigh run which the hotel staff will book for you - the most awesome 60 seconds you'll ever experence!

  • Liked — Location
  • Disliked — Noise
  • Stayed January 2008, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chalet Hotel Christina

Address: La Plagne, Macot-la-Plagne, Aime, France
Location: France > Rhone-Alpes > Savoie > Aime > Macot-la-Plagne
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Ski-In / Ski-Out
Hotel Style:
Ranked #13 of 32 Hotels in Macot-la-Plagne
Number of rooms: 44

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