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“Real Gem.” 5 of 5 stars
Review of Hotel Carlina

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Hotel Carlina
3.0 of 5 Hotel   |   Belle Plagne, 73210 Macot-la-Plagne, France   |  
Hotel amenities
Ranked #6 of 34 hotels in Macot-la-Plagne
London
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Real Gem.”
5 of 5 stars Reviewed April 15, 2013

If you want excellent food, fine wine and superb service , Hotel Carlina fits the bill perfectly. The day begins with a fabulous breakfast buffet of fresh fruit, smoked salmon, cheeses, etc and also bacon and eggs cooked as you wish. The lunch menu is superb. Most tables are full by 1p.m. and one day there was a table with 10 ski instructors - true testimony of the fine food !! Dinner is a gourmet occasion worthy of a Michelin star with truly impressive wines to match. A Lottery winner could have enjoyed a 1998 Ch. Margaux or 2002 Ch. Cheval Blanc. But without deep pockets, there are luscious , crisp whites from the Savoie as well as many good reds.

After a long day skiing, an easy blue takes you back to the hotel ski room with lots of locker space and heated boot racks. A small indoor pool and lovely spa awaits tired muscles .

In common with other reviews, a small gripe is a bath with an overhead shower but missing any wall fixture !! That's of minor importance when you remember the major attractions of this hotel which will feature again on my ski calendar.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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58 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • Any
English first
Reigate, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 9, 2013

We have just returned from a really fantastic week's skiing, staying at the wonderful Hotel Carlina in Belle Plagne. The hotel is literally on the slopes - a very easy ski-in and out location. We had a very cosy family room - perfect for the 4 of us. We felt extremely well looked after from the beginning to the very end of our stay and nothing was ever too much trouble. The food, especially the evening meals, was amazing - the puddings looked almost too good to eat - almost!

We would like to make special mentions to Melvyn in the bar, who was a very generous and welcoming host. And Caroline and big and little Thibault serving in the restaurant!

We can't wait to come back next year!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guildford, United Kingdom
1 review
2 of 5 stars Reviewed April 4, 2013

We had high expectations of this place - a lovely setting and a bright sunny day on the terrace. My son ordered the minestrone soup. When it arrived it was a small dish with no more than 6 spoonfulls of soup and no pasta - not even a proper minestrone. When we complained the staff had a couldn't care less attitude. The soup was an outrageous €13 !!! Any restaurant prepared to put something this poor on the menu for such a high price can only be out to profit from transient tourists.

Today he had a wonderful big bowl of vegetable soup served with coutons and cheese at another restaurant for half the price - we will certainly not be returning to the Carlina.

  • Stayed April 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Service
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Bucks
Top Contributor
53 reviews 53 reviews
20 hotel reviews
Reviews in 33 cities Reviews in 33 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed January 24, 2013

This is a really nice hotel. We spent a week here as 2 families ski-ing and thoroughly enjoyed ourselves.
The hotel really is ski in - ski out which makes so much difference.
Price wise - compared to chalet option, we thought it was very reasonable.
The food is fantastic. Breakfast has a huge selection of options, including a hot option everyday.
The quality of the food at dinner was also excellent.
In addition, there is afternoon tea served - croissants & cake.
Service was generally very good - seemed like a family run hotel and the majority of staff were friendly and keen to help in any way possible.
The rooms were a reasonable size for ski accomadation - but it is a ski hotel so don't expect lots of space / storage.
Only issues we had (hence not 5/5) were one unfriendly member of staff, slow (at times very!) arrival of food in the evening - which given it was a set menu every night was surprising, it seemed that the kitchen just could not cope, we also were kept waiting several hours for our room on arrival day.
Overall though we really liked this hotel and would love to stay again.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed January 15, 2013

This human-sized hotel really makes the difference with a professional and discreet, responsive care that made our stay a special moment of relaxation and rest.
After skiing, we were able to relax in a "real" SPA and rest quietly at the bar near the fireplace.
Everything was perfect, and this is what we expect from a four star hotel.
The little extra: For Christmas each child found a small gift under the tree for the reception.
In short, we almost felt like being with family!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pordenone
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 20 cities Reviews in 20 cities
51 helpful votes 51 helpful votes
1 of 5 stars Reviewed January 13, 2013

We choose this hotel, even for Tripadvisor review, but we was very very disappointment.
We found it very poor of space and rooms dimension, very poor for food choice and insufficient for SPA and facility, for onesty is to say that it have a perfect location for ski, it is into the slope and in one minute skiing you can be in the skiarea center, but cannot be enought to exhibit the 4 stars!
When i made my complains to Caroline Arpin the proprietress, this was her response!
" In France, told me Mrs. Arpin , this is the classification!
She told me that 's normal ! France hotels are less comfortable respect Italians, Austrians and Suisse hotels, she said to me all the France hotels has tiny rooms and bathrooms, she know that in Italy and Austria alpine resorts you usually find hotels a lot more comfortable, but if you want comparate a Italian or Austrian alpine 4 stars hotels in France you have to choose a 5 Stars or more!! Incredible!!
The standard room is 3,70 x 3,20 mt., a bath which is 1,70 x 1,30 mt.(!?) a toilette space which is 0,70x 1,10 mt., there is only a table ( cm.35 x 90) and a chair, but if you are luck as us ( but only because we complained) they give you the largest standard room that is for three people, you find even a sofà bed that further reduces the available space!!
At dinner there was only 3 course menù ( 1 appetizer, 1 main course and 1 dessert) and minimum amount , only after another complain we had a little more choice and salads.
Never seen buffets, never seen fresh fruits, and listen to me! There is a nice dining room with very nice Savoiard style furniture but on table you find paper tablecloths!!! At dinner in a 4 stars hotel is unaceptable.
But the most of ridicolousness is the SPA!! How can they call that a SPA is a mistery. They only have a 4x5 mt. swimmingpool a two people whirpool, a 1,8 x 2,5 mt. Finnish sauna ( without the indispensable hourglass) and a little steambath at all! No sauna relax area , no beds after sauna, no dressing room, non even water to drink after sauna and noisy childrens close to the sauna
area! Very very very unlivable!
Many things we could tell about but i think is enought , this cannot be a 4 stars hotel , but the rates are like a 4 superior or even a 5 stars that you can find in Italy or Austria!
I've seen many reviews are from English people , evidently they never went in Italy South Tirol or Austria because are incomprehensible their ratings about Carlina. I'm available for suggests about Italy or Austria alpine resort s and hotels were find amazing facilities and quality and better food, contact me. Our suggest is DON'T GO TO CARLINA HOTEL!

  • Stayed January 2013, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisbon, Portugal
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 5, 2012

I was already 4 times in this hotel and really liked it. The service is very good, beautifully serve the dinners, and the best is its location, which allows input and output of the ski slopes with ease. The terrace is quite large, and the rooms very comfortable.

  • Stayed November 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Carlina

Address: Belle Plagne, 73210 Macot-la-Plagne, France
Location: France > Rhone-Alpes > Savoie > Macot-la-Plagne
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Ski-In / Ski-Out Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 34 hotels in Macot-la-Plagne
Price Range (Based on Average Rates): $$$$
Hotel Class:3 star — Hotel Carlina 3*
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