My wife, 14 year old son and I spent three agreeable evenings at the Chateau d’Isenbourg in June 2011. I recommend the hotel, with some cautions.
We had the hotel’s suite. It is made up of two bedrooms, a living room, and long hallway with closets and storage space, a bathroom (2 sinks, a bathtub and a shower) and a separate toilet room. The rooms were generously sized, by European standards. The suite is on the second floor of a separate building, adjacent to an outbuilding that houses a number of regular bedrooms.
The suite was relatively recently redone, and was a very pleasant space. There were nice views off to the Vosges (the views were to the West and North). Since it faced away from Rouffach, it was quiet (when we went to the Chateau itself, I was always amazed at how much freeway traffic noise made it to the hotel itself).
The master bedroom had a king sized bed, a desk and a dresser. The bed was comfortable.
The living room had a table with several chairs, a sofa and an easy chair. The seating was also comfortable.
The second bedroom had two twin beds and a couple of chairs. The window in the second bedroom was very small, and did not let in much natural light. Our son said it did not bother him. He was pleased with the bed.
The bathroom was a little tight – you couldn’t get to the shower without having to close the door. That said, it was workable.
There was plenty of closet space in the hallway.
Although I think a hotel employee lives beneath the suite, I did not hear any noise from below.
The a/c units worked flawlessly and quietly. Each of the bedrooms and the living had their own units (mounted in the ceiling). Bravo.
The main complaint with the suite was lighting. While the bathroom and hall were decently lit, the living room and the bedrooms were all fairly dim. The bedside lamps in the master bedroom did allow for reading, but the other lamp in the room was essentially worthless (the old 40 watt bulb, again). If one strained, reading was just possible in the living room and second bedroom. I truly wonder if any of the hotel management at hotels ever tries to go to rooms in the evening and perform any of the functions guests might want to do – whether it be reading, conversing or doing anything that involves eyesight.
The Chateau Les Crayeres solved the lighting problem the problem with halogen spots in the ceiling. No such luck in the bedrooms or living room here.
Lighting aside, I was generally pleased with the suite, and found it comfortable.
The main chateau was a 60 second walk away from the suite. There is not much in the way of public spaces in the chateau. I think areas that might once have been living rooms have been turned into meeting spaces. In fact, meetings and receptions seem to be big business at the hotel. On our first two days, there were meetings of one sort or another taking place. That mainly meant that certain areas were roped off. On the last day, a wedding reception was being held on the front lawn. The main downside for guests was that some of the more pleasant outside seating was unavailable. The sole outdoor terrace available for guests was also roped off. So, be aware that your visit might be affected by one or another group events hosted by the chateau.
The service interaction with the front desk and housekeeping were flawless – exactly what they should be.
Breakfast was in the chateau – an indoor dining room or a covered terrace. It was reasonably decent (not great). There was a relatively large selection, but on two of the mornings various selections were not replenished in a timely fashion, so I went without eggs one morning. The service for breakfast was surprisingly gruff – the woman who appeared to be in charge didn’t seem to be able to smile, and only mumbled a “bonjour” when addressed. Many of the selections were in what seemed to be grocery store style coolers – lending the scene a somewhat institutional flavor.
The chateau has bicycles for guest use – the family and I enjoyed a ride to a neighboring village.
The chateau itself seems like it is just on the edge of needing a renovation. I can’t say that it needs it right now, but they are close. But, since our room was in the separate house, we were not impacted by any of this. However, I do note that other recent reviewers who stayed in the Chateau itself have concluded renovations are needed. I saw nothing to contradict those conclusions.
I would be pleased to return to the suite of the Chateau d’Isenbourg. But, I’d watch other reviews here closely to check on the upkeep of the rooms in the chateau itself before booking there.
Ask if they've renovated your room recently.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.