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“Our first stop in Bali - and what a great start” 5 of 5 stars
Review of Holiday Inn Resort Baruna Bali

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Holiday Inn Resort Baruna Bali
4.0 of 5 Resort   |   Jalan Wana Segara 33, Tuban, Bali 80361, Indonesia   |  
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Ranked #3 of 21 hotels in Tuban
brussels
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
“Our first stop in Bali - and what a great start”
5 of 5 stars Reviewed June 12, 2014

This was our first hotel in Bali after the very long journey from Europe. We booked our stay with points, which normally gets you a standard room, which was too small for us (2 adults + 2 small children), but by e-mailing to the hotel they provided upgrade fees to other room types where we could fit the full family. Communication was very prompt and efficient, and with a few e-mails back and forth we arranged the upgrade, a baby cot, an extra bed and airport pickup (very welcome after the long flight).
Everything was perfect and made for a great start of our holiday: our room (Deluxe Garden View) was very spacious (even with the extra bed and the cot), and there was a fridge that you could fill yourself (there's a convenience store in the hotel itself, or a supermarket in a new shopping mall less than 10 mins away on foot), great for our baby supplies.
There's a great kids pool in the shade (great!), only about 40 cms deep. Floating bars and rings can be borrowed at the pool bar. We didn't have time to do everything, but you can borrow bikes and ride along the beach (which is just outside the hotels), go jogging (maps provided), use the kids club, join the many activities organised every day, visit the spa and I am sure I am still forgetting something...
We tried all restaurants and they were all very good and good value, with several options for the kids (the kids eat free deal was great too), plus there were highchairs (a rarity everywhere else on our trip). All the staff was very friendly, very helpful and lovely towards us and the kids.
We usually stay in small guesthouses or b&b when travelling so this was a bit of an exception for us - however we enjoyed every moment of our stay and when we look back to our holiday thinking about what we would have done differently, we both agree that we should have stayed longer at this hotel :)

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erlangga F, Manager at Holiday Inn Resort Baruna Bali, responded to this review, June 13, 2014
Dear manux77,

Thank you so much for sharing your stay experience in Tripadvisor.

It is such an honor to have received full ratings from you, it really made us all here proud to be recognized for what we all love doing which is to ensure the best stay experience for each and every guest staying at the hotel. Thank you for your kind commendations towards our resort and facilities, i really appreciate it.

Looking forward for your second stay in Bali, and this time would be a longer one.

Kind regards,

Erlangga Farizky
Executive Assistant Manager
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (235)
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Perth, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 11, 2014

Loved this place, so clean, family friendly, the free bikes were a hit, kids eat free was great value. we would go back, swim up to pool bar really fun, yummy breakfast. Staff very friendly. kids loved the kids club, they even gave you a mobile phone to take out incase the kids had had enough or if you wanted to ph them to check on them.

Room Tip: Ran out of time for the spa so no comment.
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  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erlangga F, Manager at Holiday Inn Resort Baruna Bali, responded to this review, June 13, 2014
Dear AmandaMangoReef,

Thank you very much for your review in Tripadvisor.

And thank you so much for the full ratings given to us, as you have seen it yourself during your stay that we are always trying to do our best when it comes to fulfilling our guest expectations and that we would go the extra mile to provide the best stay experience for each and every one of our guest.

Looking forward to welcome you back to stay with us again in the future.

Kind regards,

Erlangga Farizky
Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 9, 2014

We spent 12 nights at the Holiday Inn with our 3 small children (7, 4 & 3) and had a wonderful time. The hotel itself we could not fault, the facilities were all very good. The staff were also friendly and helpful and even the staff seemed like a 'family'. We would have no hesitation staying there again. A few things to consider when staying there: If your child is under 4 they can't go into the kids club on their own. Kids eat free only at the Palms Restaurant (not at Envy or with room service). It is located at the very south end of Kuta, Tuban. Took us 20 mins to walk to Waterbom or 5 mins in a taxi for less than $1 fare. There is a large supermarket 10min walk away so you can get supplies there and fill up your mini bar as they leave it empty so you can do so. It is located on the beach and has a footpath that goes all the way to Legian, which you can borrow bikes from the hotel and ride along the beach which is a nice change to walking along the busy streets.

Room Tip: We had a junior suite (65m2), it fitted all 5 of us, but if you had older children you may have want...
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  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erlangga F, Manager at Holiday Inn Resort Baruna Bali, responded to this review, June 13, 2014
Dear nickinoodle06,

Thank you so much for sharing your stay experience with us in Tripadvisor.

I am really glad to know that your stay was a memorable one and that you were most pleased by our facilities and the service rendered by our associates.

Looking forward to welcome you back to stay with us again in the future.

Kind regards,

Erlangga Farizky
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
iluka
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed June 7, 2014

I have reviewed Baruna when it first opened 5 years ago and this is now the 4th stay so I felt I should once again honour it with a review. We arrived to be greeted like old friends not by just front end but by all the staff around the resort which is lovely, creates a feeling of safety and wellbeing. We stayed in a one bedroom garden view room for 2 nights which was absolutely brilliant, loads of space for my husband, myself and our two boys, 12 and 17. We had a bedroom and they set up the sofa into a bed which the boys shared quite comfortably, if you find it hard just ask housekeeping to send up a mattress protector. The room had a balcony that looked out into the gorgeous gardens, which have grown through just beautifully, I snuck out there both morning to read before the crew woke up. The rooms are lovely, not decadent but highly functional and certainly very nice. Breakfast is as always, varied, plentiful, fresh and nothing is too much trouble for the staff. There is only one pool which I find handy, nothing worse than chasing your kids from pool to pool when they are little and the swim up bar does a brilliant happy hour. We ate numerous times at Envy and for a view like you have the food is incredibly well priced and delicious. We also room serviced a couple of times for our boys and the food came exactly when I asked for it to be delivered. We also took advantage of the babysitter service for our 17yr old son as he is disabled and we wouldn't of left him alone, she was just gorgeous and he had a brilliant time with her, highly professional and he enjoyed that much better than beaching it with us at Padang Padang. We stayed elsewhere for a further two days and then came back to Baruna and we were absolutely stoked to be going back as it felt like home to us. This time we staying in the Grand Ocean room which is brilliant and we have used that a few times now, great for families with young children as close to pool and children are in the room with you, I would probably book the one bedroom again as our kids are older now, bit more privacy and the gardens on that side with all the cabanas are just gorgeous, book, cocktail, food to the cabana, happy family what more could a girl want. Plus also is that it is literally a 5 min drive to airport there and back but you do not hear any planes in and out and you are walking distance to Kartika and Dynasty and all the restaurants around there, easy walk to Kuta and Legian on the beach walk and even Seminyak if you are feeling especially energetic, I mean especially as that is quite a hike, but the traffic has got so bad getting from Legian and Seminyak in a taxi it was preferable for me to walk and felt safe as a family for sure. Such a lovely walk along the beach and some stunning hotels and restaurants on the way. Enjoy

Room Tip: Garden view side would be my choice facing out to beach
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  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erlangga F, Manager at Holiday Inn Resort Baruna Bali, responded to this review, June 9, 2014
Dear wandererplus4,

Thank you very much for your review and for sharing your stay experience.

It is an honor for all of us here to have received such an excellent rating from our loyal guest such as yourself, thank you for your patronage towards our resort the past 5 years.

We are all looking forward to welcome you back to stay with us again in the future.

Kind regards,

Erlangga Farizky
Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Launceston, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 27, 2014

We stayed at this fabulous resort in May with our 2yo and 4yo and all of us enjoyed the stay immensely (we had a similar wonderful experience in the Holiday Inn Phuket so this was not a suprise). We booked a junior suite on the ground floor with direct access to the gardens/grounds which had ample space and the kids particularly loved the outdoor shower/bath. The kids club was fantastic (albeit a little small in space compared with Phuket) and there was never any issue with finding a spot by the pool. The food at Palms was great and surprisingly well-priced and the children ate free (beware the cookie monster dessert as the cookie is literally the size of a plate but they weren't overly generous with the scoops of ice-cream - only one small scoop but i guess it was "free"). The staff at Palms were very friendly and the kids loved especially loved Nadi (all the best with being a new mum soon!). All in all, we had a great family holiday in a great resort with a great location by the beach (we arrived just after 11pm so was grateful that the resort was only five minutes from the airport).

Room Tip: Highly recommend the junior suites furthest away from the main complex, by the manager's apartme...
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  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erlangga F, Manager at Holiday Inn Resort Baruna Bali, responded to this review, May 29, 2014
Dear iksl02,

Thank you very much for your sharing your previous stay experience in Tripadvisor.

It is so nice to read that you have had an overall wonderful stay with us and I have not missed to share your encouraging feedback with the team. It certainly made everyone proud especially as you have given our associate, Nadi at the Palms Restaurant such favorable marks; on behalf of all my team here– thank you very much!

And i appreciate your highlight on the Junior Suite room, it is one of the most favorites room type with great view overlooking the garden and also our great location being near to the airport which saved you time to arrive fast to the hotel after your flight.

Once again thank you so much for your review, and on behalf of the team i look forward to welcome you back in the future.

Kind regards,

Erlangga Farizky
Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bendigo, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 27, 2014

We have just returned from our second stay at the Holiday Inn Resort, Baruna Bay, this time for 10 nights. The resort feels like home for us now. First comment has to go to the staff; nothing is too much and every team member from the gardener, pool, wait to the reception staff is willing to stop and ensure everything is to your satisfaction.

We stayed in a Junior Suite, Garden Access room which was spacious and easily catered for 2 adults and 2x 4.5 year olds. Beds were some of the most comfortable I have slept on while on holidays. Great access to the gardens and pool area.

Envy (Beach front restaurant), we miss your delicious handmade, wood fired pizzas, our kids are always asking for their Envy pizzas. The sunset every night while relaxing with a cold drink and dinner was one of the highlights of our holiday.

Palms Restaurant. Great selection for breakfast, enjoyed too many pancakes and omelettes. Their best kept secret was the dinner menu which has an excellent selection of local food which we only found out about on the second last night. Kids also loved the Nasi Goreng!

My wife raved about the Tea Tree spa and couldn’t keep her away from it.

Thank you again to the wonderful staff at the Holiday Inn, you made it another memorable trip which our family will treasure. We can’t wait to return again as soon as possible!

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erlangga F, Manager at Holiday Inn Resort Baruna Bali, responded to this review, May 29, 2014
Dear MarcusMawby,

Thank you very much for your review about our resort.

It is an honor to us all here to have receive such an excellent review scores from a loyal guest such as yourself, and thank you once again for your kind commendations towards our resort facilities and i am happy to know that you were most pleased by the service rendered by our associates.

We are all looking forward to welcome you back in the future.

Kind regards,

Erlangga Farizky
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
kota rajasthan
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 27, 2014

i stayed here on 7th april 2014 to 10th april 2014.its a group tour.a very big hotel with spacius rooms.well cleaned and well maintained,noiseless rooms.great beach just nearby hotel.superb pool with bar on pool.good food quality .just nearby the market .enjoyed a lot my stay here.

  • Stayed April 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erlangga F, Manager at Holiday Inn Resort Baruna Bali, responded to this review, May 29, 2014
Dear Mannuanta,

Thank you very much for sharing your previous stay experience in Tripadvisor.

I really appreciate your positive review about our resort and its facilities and i am glad to know that your stay was a memorable one.

Looking forward to welcome you back in the future.

Kind regards,

Erlangga Farizky
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Resort Baruna Bali

Address: Jalan Wana Segara 33, Tuban, Bali 80361, Indonesia
Phone Number:
Location: Indonesia > Bali > Tuban
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Tuban
#2 On the Beach Hotel in Tuban
#2 Top resorts Hotel in Tuban
#3 Luxury Hotel in Tuban
#4 Romantic Hotel in Tuban
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Resort Baruna Bali 4*
Official Description (provided by the hotel):
On the Island of the Gods, the beachfront Holiday Inn Resort Baruna Bali is guided by its namesake, the Balinese God of the Ocean. Located on three hectares of beautifully terraced tropical gardens, this contemporary, Balinese-inspired resort features 195 guest rooms and suites along a perfect stretch of white sand beach. Appealing to families and couples alike, Holiday Inn Resort Baruna Bali is situated in the secluded enclave of Tuban, an easy 10 minute drive from the airport, and a short stroll to the vibrant shopping and entertainment area of Kuta. Guests will be spoiled for the choice with families enjoying the themed KidSuites, Family Suites and the many creative children s and teen s activities. Couples can groove to the beat at The Beach chill out bar & restaurant or relax with a soothing treatment at the oceanside Tea Tree Spa. For those choosing the resort for meeting and incentive programs, whether it is the naturally lit Balinese-styled ballroom, roof-top terrace or the many themed events, a program at Holiday Inn Resort Baruna Bali is sure to bring the team together. ... more   less 
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Also Known As:
Holiday Inn Resort Baruna Bali Hotel Tuban
Holiday Inn Baruna Bali
Holiday Inn Tuban
Holiday Inn Resort Baruna Bali Tuban

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