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“Great hotel for family getaway!” 5 of 5 stars
Review of Holiday Inn Resort(R) Baruna Bali

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Holiday Inn Resort(R) Baruna Bali
4.0 of 5 Resort   |   Jalan Wana Segara 33 | South Kuta, Tuban, Bali 80361, Indonesia   |  
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Ranked #2 of 21 Hotels in Tuban
Jakarta, Indonesia
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
“Great hotel for family getaway!”
5 of 5 stars Reviewed August 17, 2013

Holiday Inn Resort Baruna Bali is ideally located in between Ngurah Rai Airport and Kuta-Legian-Seminyak area. This hotel is perfect for family getaway. Large hotel with lush garden and well maintained public beach. Its proximity to the airport makes you able to do spotting of the incoming planes. Spacious and bright room. Stayed three nights in their Deluxe Twin Garden Access Room during Eid Al Fitr period. Great and all tasty breakfast options. Totally recommended hotel for family getaway!

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julian_Lee82, General Manager at Holiday Inn Resort(R) Baruna Bali, responded to this review, August 18, 2013
Dear "h4r10",

Thank for spending your holiday with us.

We recently put a lot of efforts in stepping up maintenance of the beach even it is public beach. I am glad you enjoyed it.

Many thanks,

Kind regards,

Stephane
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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939 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (265)
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Hong Kong, China
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 16, 2013

We stayed in Holiday Inn for two days. It nears beach and airport.
It takes 15 minutes walk to downtown where have many restaurants and shopping mall.
Room is spacious and clean. But furnishing is little bit old.
Quality of breakfast buffet is average.
Staffs are nice and always smile.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julian_Lee82, General Manager at Holiday Inn Resort(R) Baruna Bali, responded to this review, August 18, 2013
Dear "PP_Yiu",

I wish to thank you for your review and your recent stay with us.

We have a very strict maintenance program whereby each room is fully reconditioned 3 times a year. I am a bit puzzled by your comment in regards to "little bit old" furnishing. Would you mind tell me more at stephane.varoquier@ihg.com?

Many thanks,

Kind regards,

Stephane
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Brussels, Belgium
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 13, 2013 via mobile

We stayed in this hotel during the last week of June. We recieved a nice surprise four our honneymoon. The staff were very friendly and helpfull. Our first room had a humid smel but we got another room without discussion. This other room was an upgrade. We had the same problem two days later and again we recieved another room and another upgrade. This is what they call customer service !

Stayed June 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julian_Lee82, General Manager at Holiday Inn Resort(R) Baruna Bali, responded to this review, August 18, 2013
Dear "mike d",

Thank you for choosing us our resort on this very special occasion. I am happy to see you enjoyed it despite a few issues with rooms. I am sorry about the inconvenience.

Customer service is at the heart of our daily activities. Problems may happen from time to time and we do encourage guests to talk about it to us during their stay so we have a chance to make it right.

Many thanks,

Kind regards,

Stephane
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Bangkok, Thailand
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 11, 2013

I just want to start off by saying that I just came back from an amazing stay at this hotel. The location is great in the sense that its 5 minutes from the airport, it has a a huge beach, there are many free beach chairs, despite being fully booked. Being located on South Kuta beach, don't expect to be in the main tourist area, but you can walk along the beach path for 10-15 minutes and get to the main area, such as where the Hard Rock is and the bars/nightlife.

I arrived expecting very little IHG status expectations as a result of past reviews here on TripAdvisor and the IHG website, but the hotel recognized my IHG Platinum Elite very well. I was given a double upgrade to a Deluxe Ocean view room (but don't expect much difference from the superior room), my room was automatically given 4pm late check-out, and we even received some meal vouchers because one of the two rooms booked could not be upgraded due to availability.

The rooms seem to be renovated recently, as they looked quite new, however two minor inconveniences were that the Air Conditioning did not allow for the room to get very cold, and the bathroom was very small compared to other Asian/Indonesian 4/5 Star hotels (but then again, its only a bathroom).

Overall I would highly recommend the hotel, its extremely friendly staff, the great breakfast, and the abundance of beach chairs overlooking the vast beach and the pool.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephane_Varoquier, General Manager at Holiday Inn Resort(R) Baruna Bali, responded to this review, August 12, 2013
Dear "Bobdh13",

Thank you for your review. I am glad to read that we exceeded your expectations. It is always a pleasure to delight our guests and provide benefits to our Elite Platinum members.

The rooms you stayed at were not renovated. We are putting a lot of efforts in thorough regular maintenance of our rooms so they look almost new at all times.

Looking forward to welcome you again soon,

Thanks & regards,

Stephane
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Jakarta, Indonesia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 11, 2013 via mobile

Initially booked a superior room for two nights but decided to upgrade to a deluxe one for a better view. The original room was ok but we did not really like the view from the room, which is a garden and a wall of another property. Another downside is that they attached two twin-beds and make them into one king-sized bed. None of these would have probably been an issue if I were not such a picky traveller!

Our deluxe room was almost perfect! We could not be happier to see a balcony overlooking the swimming pool and the sea, and finally a real king-sized bed! The hotel itself provides a relaxing but fun ambience, exactly what we were looking for in a quick weekend getaway to Bali. Its direct access to the beach is nothing but convenient. There are more than enough facilities, from a spa to a playground, for us to enjoy. Never a dull moment. To top it off, the airport is only a stone's throw away. It merely took us 10 minutes to get to the hotel from the airport and vice versa; a great thing to those who prefer to avoid Kuta's traffic. Overall, it was such a short but sweet experience to all of us and we would definitely return for that obvious reason.

  • Stayed August 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julian_Lee82, General Manager at Holiday Inn Resort(R) Baruna Bali, responded to this review, August 18, 2013
Dear "DhaniAditia",

Thank you for staying with us during you recent weekend break.

Our location is indeed perfect for guests who wish to travel to any parts of Bali without going through the often busy Kuta streets. Yet, Kuta's famed attractions are a short stroll away.

Looking forward to welcome you again in the very near future.

Many thanks,

Kind regards,

Stephane
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Perth
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 10, 2013 via mobile

We stayed in a family suite with our two children (2.5 and 5.5years) from 23 - 31 July. We were expecting a lot due to the good reviews and we were pleasantly surprised. All of the things that others have mentioned (clean, spacious rooms, great service, convenience store, kids eat free, location etc) is all true but there were a few extra things that we weren't expecting that made it extra special for us and especially for our kids, such as: both our kids got a free backpack, all of the staff greeted us by name (especially the kids), free wifi and free kids club due to staying in a suite), free use of bikes (this was brilliant, we took them all away along the beach path as far as we could go towards Legian, highly recommend!) the towel animals (including an extra special one on my bday), a really yummy birthday cake (even had my age on it!) in our fridge with a lovely note waiting for us after a day out and the nightly theme nights (especially Friday night) were all fantastic. We were also surprised that the guy who picked us up from the airport brought a pram with him which was a godsend as the distance from the terminal to the car is a bit of a walk and a bit difficult with a couple of kids and lots of luggage :-) totally recommend getting an airport transfer through the hotel, especially if you have kiddies (only Us10, each way).

The hotel is also great if you have young children. The kids had their own pirate themed room (family suite) and bathtub which was great. Heaps of storage space in these rooms! What we didn't know was these rooms have a huge private terrace with two big lounges/cushions which face directly into the kids playground. Hubby and I would relax on the lounges and watch the kids play, fantastic if you just want to hang around the room for a bit.

Usually we like to change where we stay each time we visit Bali and we have always stayed in villas before, but the HI was so great that we will definitely stay there again next year.

Stayed July 2013, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephane_Varoquier, General Manager at Holiday Inn Resort(R) Baruna Bali, responded to this review, August 12, 2013
Dear "Bluelissy",

I am indeed very pleased for the team to have exceeded your high expectations.

Thank you very much to trying our resort this year and looking forward to make your family holiday a memorable one again next year.

Kind regards,

Stephane
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Perth, Western Australia, Australia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 10, 2013

We just returned from 10nights that the Holiday Inn Baruna Tuban.
It was absolutely brilliant!

We had a family suite, which was excellent. Newly refurbished rooms and play equipment right outside our room!.
Envy Bar is superb, we spend many nights sitting drinking cocktails at sunset and eating dinner here, whilst out 2kids ages 4 and 6 played on the grass area with the other kids.

However it isnt only the 5 star facilities at the resort that will have us going back it was the staff!.
From the moment we arrived we were addressed by our names and treated like royalty.Nothing was every too much for the staff. They remembered our kids and always took the time to say hello and ask if there was anything we needed.
The kids club was brilliant, they give you a mobile phone when you drop off your child so you dont have to worry about leaving the resort.

We took the time to indulge in a spa treatment and it was superb and reasonably priced.
This reflects all areas of the resort really all the food is very reasonably prices and our packages included kids eating free!

If you cant get a Family suite, I have heard from other guests that the one bedroom suites are suitable to up to 5 people.

The beach is on the doorstep.
The only thing about this hotel which is not ideal is the location, we were not massive fans of Kuta but if this resort was in seminyak or Nusa Dua it would be double to the price.

If you are a family travelling with kids you can not go past this resort. We have traveled alot with our kids and this was by far our most enjoyable trip.

We will be back for sure

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephane_Varoquier, General Manager at Holiday Inn Resort(R) Baruna Bali, responded to this review, August 12, 2013
Dear "Tim W",

Thank you for selecting our resort for your recent family holiday.

I am very happy to read that you enjoyed our facilities but most importantly the service delivered by our staff. I will share your comments with all of them. They will definitely feel proud.

Aside from Family Suites, for a party of 5, I would recommend the Studio (bunk beds), The Big Room and the One Bedroom suite.

I hope to welcome your family again in the near future,

Kind regards,

Stephane
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Additional Information about Holiday Inn Resort(R) Baruna Bali

Address: Jalan Wana Segara 33 | South Kuta, Tuban, Bali 80361, Indonesia
Phone Number:
Location: Indonesia > Bali > Tuban
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Tuban
#1 Top resorts Hotel in Tuban
#1 Family Hotel in Tuban
#2 Luxury Hotel in Tuban
#2 On the Beach Hotel in Tuban
#4 Romantic Hotel in Tuban
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Resort(R) Baruna Bali 4*
Number of rooms: 193
Official Description (provided by the hotel):
Holiday Inn Resort(R)Baruna Bali seamlessly blends with the alluring white-sand beaches of Pantai Segara, locally known as Pantai Jerman, which stretches off the southern coast of Kuta in Bali. A mere ten-minute drive from Bali's International Airport, South Kuta's relatively quiet beaches are a haven for relaxation while a short walk leads to central Kuta's vibrant streets lined with restaurants, bars, shops and markets; the newly completed boardwalk along the beach enables visitors to enjoy a scenic stroll from South Kuta to the famous Kuta Beach in the North. Holiday Inn Resort(R)Baruna Bali offers 193 guest rooms and suites, ranging in size from 28 to 75 square metre, all with private balconies boasting stunning vistas of shimmering azure sea or the Resort(R) 's pool and verdant lawns. Sleek contemporary furnishings with Balinese tropical accents optimize the space for rest and relaxation and have been designed to appeal to families and couples as well as individual travelers. All rooms come conveniently equipped with high-speed wireless internet connectivity, 32-inch flat-screen televisions with over 60 cable channels, CD/DVD players, iPod docking stations, mini refrigerators and tea and coffee making facilities, while hardwood floors, stylish bathrooms with separate bath and power shower areas and 40-inch televisions are standard in all suites. ... more   less 
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Also Known As:
Holiday Inn Resort Baruna Bali Hotel Tuban
Holiday Inn Baruna Bali
Holiday Inn Tuban
Holiday Inn Resort(R) Baruna Bali Tuban

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