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“Mixed Bag” 3 of 5 stars
Review of Cambridge Beaches

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Cambridge Beaches
4.0 of 5 Resort   |   30 Kings Point Road, MA 02, Bermuda   |  
Hotel website
Hotel amenities
Special Price
20% off and $150 credit
Ranked #1 of 3 Hotels in Sandys Parish
Certificate of Excellence 2014
Senior Contributor
21 reviews 21 reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
“Mixed Bag”
3 of 5 stars Reviewed March 6, 2013

Cambridge Beaches markets itself as a luxury resort and spa, but it has too many flaws and rough edges to fit into that category. What was nicest about Cambridge was our room. Decor was a bit garish, but overall a very nice suite. They also have some very nice beaches. The staff was very friendly (Everyone on Bermuda is friendly though.) but not well trained. For example, our suite was only ever partially cleaned on any given day. Even after mentioning it to the day manager. And at breakfast every morning it was an Herculean task trying to get a second cup of coffee.

We vacationed over Valentines and had hoped to take advantage of the spa to pamper ourselves a bit, but even though we were there for a week they were unable to provide us with any appointment. They said they were booked up, and it was off-season, so I asked that if they could not accommodate demand when the resort was only marginally booked how did they manage during peak season. The response, in effect, was that they had access to more on-island staff and the only reason they didn't have adequate help over Valentines was that the spa manager hadn't bothered to call anyone extra in, and didn't bother to adjust for demand for the entire week we were there. This lack of leadership seemed prevalent in most areas of the resort. In the end we had to taxi to another resort for spa treatments.

The food at the on-site restaurant was dreadful. Though they market themselves as gourmet, I would classify it as low caliber institutional. Our original plan for our vacation was to hunker down in our suite for the week and do room service a lot, but the food was so disappointing that we left for all our lunch and dinner meals. That meant very little time cozying up in our room as planned and lots of transportation costs getting around.

We were there in the off season and so had not expected everything to be firing on all cylinders, we actually prefer it when things are quieter, but quality was such that we found ourselves constantly having to travel away from the resort to obtain luxury-resort quality services. Given that, it makes sense to stay elsewhere the next time we visit Bermuda.

  • Stayed February 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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747 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (185)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Any
English first
New York, NY
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 18, 2013

After a crazy year and a very busy Fashion Week schedule, I needed a quick getaway. I grabbed my bestie (wife and mother of 3) and we headed to a marvelous time at Cambridge Beaches. It was exactly what we needed…a quiet, well-run resort where every need was addressed without delay. Although the weather in February is traditionally iffy and it did rain our first night there, it didn't stop us from having the best weekend ever. The hotel staff, especially Shakeera, were so helpful in explaining all the amenities of the property, dining schedules, spa services, etc. And the fresh warm towel and rum swizzle was a great addition to the check-in process.

The restaurant's fare was delicious and our supervisor, Derek was so amenable, friendly and actually remembered the details of where my friend and I came from, our names, etc….and then did the same with each table he approached - very impressive. Cherline, our breakfast chef, and Perez, our waiter, as well as the rest of the waitstaff was polite, accommodating and helpful.

We were thrilled when the rain stopped so that we had the opportunity to wander about and discover the beauty of this property. The private beaches were gorgeous, although we missed two of them… the property is large, and we missed the nature maze….so much to see, we'll have to return.

The guests were definitely in the range of 30's-perhaps 70s, and a great mix of Australians, Brits and Americans who all were seeking a quiet refuge in an upscale environment. I believe we all achieved that goal. Our bartender, Singh, was such a gentleman, a gifted cocktail mixer and as all good bartenders should, told the greatest stories about his vast global travels. We were also thrilled to have access to the heated indoor pool, whirlpool and lap pool.

We also strolled off-campus into Somerset and treated ourselves to a great lunch at Salt Rock Grill. If you're craving really good sushi, this is the place.

By the way, all of the cabbies are very friendly, informative (Hello, BC!) and well-versed on the history of the island, but none were as fun and lovely to talk to as Laquitta and Randolph Doers…husband and wife team. We learned SO much about Bermuda, the people, the resorts, the sights, and much, much more…thanks to their generosity in spirit.

We will definitely be returning to Bermuda…and maybe next time, we'll take the guys in our life…they would love the pro golf course. If you like serene, quiet environments, great food, gorgeous accommodations, then Cambridge should be on your list as well.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Toronto, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 1, 2013

Cambridge will always hold a special place in my heart as I got engaged there! The private dining on the beach with butler was unbelievable and definitely worth the price. The food arrived as the sky turned orange/pink and the candles placed in the ocean added to the ambience. While that was a fantastic experience, I feel the hotel just needs a few basic cosmetic touch ups to deserve a 5 star rating - parts of the hotel looked a little tired.

I am always trying to track down the 'best beaches' in the world and there are some absolutely incredible spots in Bermuda with some of the clearest waters and private coves that I have ever come across (just make sure to explore beyond the main beaches).

Bermuda is a great spot and so is Cambridge for a relaxed setting and place to unwind with a Pina Colada ;)

Stayed June 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed January 29, 2013

We have been staying in Bermuda for 15 days and overall,given its currently out of season,have really enjoyed our visit.
The Cambridge beaches resort is located Towards the dockyard end of the island which in January is very quiet due to the lack of cruise ships until April , after which it will probably become extremeley busy with American tourists visiting from the USA.
At the time of this review the resort is less than 10% occupancy and the beach facilities etc understandably closed.room rates are 50% although still fairly pricey for low season but watch out for the bermudan tourist taxes!!!
Added daily to our bill was "occupancy and tourism tax " of 30 dollars+ "energy surcharge" of 18 dollars+another "service charge" of 13 dollars EACH!! Total daily = 75 dollars !!!
The service charge is in addition to the compulsory 17% service charge added to your food and beverage bills.
However we can recommend Cambridge beaches resort for its friendly accommodating staff,a great beach location and well prepared food in its only restaurant open.
The bar is small but well run and servicing of the rooms excellent.
One final note however is to ensure that you are allocated the best available room even at what appear to be low heavily discounted rates, as some rooms need some refurbishment.
You have now been warned of the hidden extras. Ie taxes ,so beware !!!

Room Tip: If its low season ask for an up-grade as occupancy rates are seriously low---probably due to tourist...
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  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
44 reviews 44 reviews
21 hotel reviews
Reviews in 25 cities Reviews in 25 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 23, 2013

Stayed at the Cambridge Beaches Resort over Christmas and were very impressed. The setting and surroundings are beautiful - very peaceful indeed. (no children allowed helped!) Because it was quiet we were upgraded and were in a lovely large room with a balcony. The pool area is fabulously clean and it was great that there was a decent-sized indoor pool as well, which is rare in Bermuda. Unfortunately the hot tub was closed for "repairs" the whole time we were there. You can also play mini golf and croquet if you are feeling adventurous! The only annoyances were that, with this being off-season, the only restaurant open was the Tamarisk, which is not the sort of dining which suits everyone. (we ended up having room service one night, which was nice though!) Also we were going to book an extra night but the hotel couldnt offer us a rate as good as we could find on the internet, which we thought was a bit bizarre. Great breakfast - lots of choice - and the afternoon tea was an added bonus. As other reviewers have said, this resort is a little far from the rest of the island's attractions (apart from Dockyard) but if all you want to do is relax then it is perfect! Highly recommended!

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
On the road
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed January 11, 2013

We were looking forward to a luxurious vacation at Cambridge Beaches but unfortunately our expectations were not met. The resort is quite outdated and the décor would need some serious fresh up. However, the worst part is the service – or rather, the lack of it. Some of the staff members were lovely, but quite a few of them had a serious attitude problem. The receptionists didn’t seem to enjoy their work too much and the concierge service completely lacked an ability to take initiative and had no clue what was going on on the island. Most of the time we were left on our own, maybe accompanied with a comment of “umm, I don’t think so…” without them even bothering to check online/ making a few phone calls. Fortunately, the front desk manager turned out to be friendly and knowledgeable and helped us to make our wished arrangements.

We tried to order in-room dining but, still after several attempts, the room service didn’t pick up the phone and we had to go somewhere else. The worst part, however, was when (on the days when we managed to order food into our room) no one came to pick up our used plates and leftover food, not even after we informed the waiter and called the room service. This happened on three different days and it’s definitely not very nice to wake up and see dirty dishes with ants walking all around! Despite the lack of service, we must acknowledge that the food was tasty and we were especially pleased with the plentiful breakfast.

Cambridge Beaches is most likely best suitable for (elderly people) who require no service and just like to stay at the resort, relax at the spa, get some sun and hang out at the pool. For travelers looking forward to more action and sightseeing it may not be ideal since the resort is located in a very remote area and it takes a long time to get to Hamilton and to see the sights of Bermuda. There are no dining places close by, so unless you want to dine in the hotel permises, be prepared to pay around $100 taxi fees to get to a nice restaurant in the city. Furthermore, make sure you pre order the driver, otherwise it may be time consuming to wait for a taxi.

Next time we’ll stay somewhere else.

  • Stayed January 2013, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raynham, Massachusetts
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 4, 2013

A stay at Cambridge Beaches is about as close to Paradise as you will ever get. The cottages are such a refreshing change from staying at large, impersonal hotels. We truly felt we were alone on this gorgeous and beautifully manicured resort. Even though it was off-season, every light was lit, every service was offered, every meal had THE MOST attentive wait staff. The pool and experience rooms are top rate, and the spa offered every service you could imagine. Not only that, they were flexible to make the time constraints work into your schedule. As beautiful as this resort is, the thing that puts it in a class of its own is the service. My husband and I have traveled the world, and have never stayed in a resort with such efficient, personable people. On our first day, I mentioned I enjoyed a pastry, and would like to bring it home. On the day we were leaving, it was there waiting for me at check-out. When we returned, we found we had neglected to get a photo of the place we had stayed on our first visit. The same day a photo of the cottage arrived in our e mail. The people of Cambridge Beaches really, really care. If you want to be pampered, respected, and enjoy your privacy, you must stay at Cambridge Beaches.

Room Tip: The Deluxe Rooms have the most enjoyable whirlpool tub!
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cambridge Beaches

Address: 30 Kings Point Road, MA 02, Bermuda
Location: Caribbean > Bermuda > Sandys Parish
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #1 of 3 Hotels in Sandys Parish
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Cambridge Beaches 4*
Number of rooms: 94
Official Description (provided by the hotel):
The award-winning AAA Four Diamond Cambridge Beaches Resort & Spa, Bermuda’s premier cottage resort, provides the ideal sanctuary for adults seeking an intimate and relaxing escape from the demands of contemporary life. Guests indulge in a serene and romantic getaway while experiencing the Island’s rich history and distinctive culture. Cambridge Beaches invites guests to discover breathtaking panoramas of the Atlantic Ocean. Relax, renew, reconnect or simply do nothing at all, and do it well. Whether you seek activity or tranquility, the resort beckons with a wealth of amenities, from the indulgent Ocean Spa and four private beaches to an onsite marina, kayaks, croquet and putting greens, tennis courts and indoor and outdoor swimming pools. Not to mention the seemingly endless private coves, providing the perfect setting for an intimate escape.Cambridge Beaches offers guests all the sophistication of an internationally acclaimed resort in an authentic Bermudian environment. Accommodations are provided in elegantly appointed traditional pink Bermuda-style cottages and customary afternoon tea is served in the historic main house. And all of this may be enjoyed without the demands or distractions of traveling with children, as Cambridge Beaches is the island’s only resort that caters exclusively to adults.The resort’s casually sophisticated environment encourages a sense of total relaxation, romance and renewal. Idyllically set on a 30-acre peninsula on Bermuda’s western coast, the property boasts 4 private beaches, a nature reserve, private gardens and spectacular water views from every vantage point of the property. Additionally, guests enjoy unique treatments and wellness options at the seductive Ocean Spa, and a range of culinary delights in three restaurants, including the celebrated Tamarisk Room, rated by Food & Wine Magazine as one of the Bermuda’s best restaurants.Cambridge Beaches Resort & Spa is legendary Bermuda at its very best. ... more   less 
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Also Known As:
Cambridge Beaches Sandys
Cambridge Beaches Hotel Sandys
Cambridge Beaches Bermuda/Sandys Parish

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