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“30th anniversary escape” 5 of 5 stars
Review of Grotto Bay Beach Resort

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Grotto Bay Beach Resort
3.5 of 5 Resort   |   11 Blue Hole Hill | Bailey's Bay, CR04, Bermuda   |  
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Ranked #2 of 2 Hotels in Hamilton Parish
Certificate of Excellence
blowing rock, nc
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“30th anniversary escape”
5 of 5 stars Reviewed February 15, 2013

What a wonderful place. We were a little nervous after seeing the reviews on tripadvisor. We were picked up at the airport by their service and taken straight to Grotto Bay. The grounds are beautiful and well maintained. The view of the bay is beautiful. Our room was great, large king room with all windows overlooking the bay. We never closed our curtains so we could see the water when we awoke in the morning. The room was very clean and the bed was great. There were no bugs as someone else had mentioned. We played in the water and on the beach. Everything was extremely clean even the pool, pool area, hot tub and beach. Yes we hit the hot tub quite a bit. We had a all exclusive package that included the meals and bus ticket. The food was awesome. I think we gained 10lbs. The wait staff was fantastic and so socialable which made us fell at home and very safe. A bus pass came with our package and we used it to visit St George, Hamilton and Royal Navy forts. We had such a wonderful time exploring the island. We had a couples massage added to our package. That was such a wonderful experience to have the massage in the cave. The massage was the best we had ever had. The therapist made us feel so special.
We are planning to come back to Bermuda. We will definitely stay at the Grotto Bay.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,619 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (520)
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English first
Suffolk, United Kingdom
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed February 10, 2013

Just returned from two weeks stay in Bermuda, our first holiday with age related tour organiser Saga, who had arranged an 'all in' package. This normally means dining from a buffet, but not at the Grotto Bay Beach Resort, which offered both buffet and full a la carte dining, with excellent food. I strongly recommend an 'all in' package, as eating and drinking in Bermuda is expensive.
We knew it was the 'low season' (January/February) but there was still planty to see and do, including travelling the length and breadth of the island using the excellent bus service, with very helpful drivers. (You cannot hire a car and taxis are not cheap)
The hotel room was spacious and comfortable, with the end wall of glass that looked straight out onto the sea. The hotel staff really tried hard to make our stay memorable and enjoyable, and they succeeded
Although most local people do not swim in the sea until May, my wife and I swam from the attractive sandy beach at the Hotel on several days, able to warm up in the hotel's heated adjacent swimming pool or the beachside hot tub. I suspect this area could be rather crowded in the high season (May), but some days we had it to ourselves!
It was a great experience to be so warmly and politely welcomed by Bermuda's people, and to enjoy several 'free' events laid on by the government of Bermuda for tourists at this time of the year.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
86 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed February 8, 2013

This hotel was an enjoyable stay - very close to airport and on the more quiet side, away from the hustle and bustle. Not too far from St Georges. Bus stop for both Hamilton and St Georges right outside of hotel. *Right next to the Swizzle Inn

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rome, New York
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed February 3, 2013

Stayed here a while back the rooms were nice. Decent size and accommodations. Although there was a problem in the room with ants! They were everywhere and not just like one ant here and there. It was like a whole bunch of them together in little patches in the bathroom. Housekeeping had to come and clean it twice for them to get rid of them. They were all up and down the walls. It was not the hotels fault that there was ants in the room, I mean it is a tropical island, there are bugs everywhere, but housekeeping should have taken care of it the first time. Also the restaurants food was not really that good.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JP M, General Manager at Grotto Bay Beach Resort, responded to this review, February 5, 2013
Dear Valued Guest,
Apologies for the ants in your room. Although Bermuda does not have many pests, no mosquitoes for example, ants are a major pest in Bermuda especially during extended periods of drought or rain. Despite having Bermuda's best pest control company in our employ it is unfortunately almost impossible to eliminate ants. The smallest amount of food or sugary soda left will attract ants from far away. Believe guests who stayed in your room prior to your arrival may have left something out attracting ants. Please be advised that ant problem you experienced has been eliminated since and that we have stepped up efforts in an effort to prevent further inconveniences.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
77 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed February 2, 2013

I was there in January for the Bermuda Triangle Challenge race, so the weather wasn't great, but Grotto Bay was! The staff was incredibly friendly. The resort had a lovely pool and beach area. The hot tub was a great spot. The caves on premises was absolutely amazing, and I'm jealous we weren't there in better weather so we could swim in the Grotto!

Rooms were standard (had fridge and plenty of space), balcony looked over the water. The rooms had joining room option, which didn't feel super secure (we were okay because we were traveling with the folks next to us). The only complaint was the shower didn't have much water pressure.

Bus stop in front of the hotel, which could get you to Hamilton in 20 minutes or St. Georges in 5 minutes.

Would certainly recommend!

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bourget, On
Level Contributor
75 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed January 30, 2013

We went to Bermuda last week and the weather was'nt on our side but this hotel saved our vacation. We had bought the all inclusive plan and it made everthing soooo easy. It was money well spent and they truly honor the 'all-inclusive' feature, down to the free bus/ferry pass.
The staff is exeptionnaly friendly and courtieous. The ameneties are great. We enjoyed the hot tub and the heated pool a few times. The meals were incredible, such high quality and variety.
Loved everthing about this hotel, will certainly go back later in the season for warmer temperatures.

Room Tip: In the 500, top of the hill, nice view. Stay away from the 200 if you can. Higher floor, for the pa...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia PA
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed January 28, 2013

We decided to stay at Grotto Bay as we had a pleasant experience there once before. We were even more pleased this time. The lobby was nicely decorated with plenty of seating and a nice fireplace. Our room was updated and very clean with a comfortable bed. We went to the local gas station and picked up milk and cereal for breakfast as the breakfast buffet was rather pricey at $20.00pp. The lunch buffet for $14.95 was an excellent value. We ate our evening meals at the Swizzle Inn which is a short walk from the hotel and has a decent choice in menu items. We did use the bus to get in to Hamilton and after the marathon used a cab to get back which was about $35.00. The grounds and beach were well maintained. The staff were very friendly and all excellent from the housekeeping service to the people at the front desk.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grotto Bay Beach Resort

Address: 11 Blue Hole Hill | Bailey's Bay, CR04, Bermuda
Phone Number:
Location: Caribbean > Bermuda > Hamilton Parish
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Spa Swimming Pool
Hotel Style:
Ranked #2 of 2 Hotels in Hamilton Parish
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Grotto Bay Beach Resort 3.5*
Number of rooms: 201
Official Description (provided by the hotel):
Full service resort nestled amid 21 acres along the water's edge featuring three restaurants, two bars, water sports, dive shop, tennis facilities, cycle livery, three beaches, children's playground as well as our unique Natura Spa located in one of our Grottos. Resort features Room only, Breakfast Plan, Breakfast and Dinner Plan as well as All Inclusive Supplement. ... more   less 
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Also Known As:
Grotto Bay Beach Hotel Hamilton Parish
Grotto Bay Bermuda
Hotel Grotto Bay Beach
Grotto Bay Beach Resort Bermuda/Hamilton Parish

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