We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grotto Bay Beach Resort: Traveler Reviews

3.5 of 5
11 Blue Hole Hill | Bailey's Bay, CR04, Bermuda
Hotel amenities
Grotto Bay Beach Resort
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

939 reviews from our community

Traveler rating
    319
    376
    126
    72
    46
See reviews for
Families
217
 
Couples
393
 
Solo
36
 
Business
21
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“A wonderful vacation spot with a great vibe!”
4 of 5 stars Reviewed November 24, 2011 via mobile

Just got back from a wonderful six day holiday spent at the Grotto Bay Resort. It was a terrific spot with great food ,great drink and exceptional staff. Everyone was so friendly and extremely helpful. My husband is a celiac and it was no problem for the chef to make sure he would get the same quality of meals but without the gluten..... Yes the rooms could do with a bit of a make over but they were clean, the beds comfortable and the view was awesome!!!!We will definitely return to this little bit of paradise!

  • Stayed November 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask KaRooskie about Grotto Bay Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Springfield, Massachusetts, United States
1 review
3 helpful votes 3 helpful votes
“Perfect Honeymoon!!!”
5 of 5 stars Reviewed November 23, 2011

I can't even begin to tell you how wonderful the staff at the Grotto made our Honeymoon. We were treated fantastic by every person we met. Our bartenders for most of the week were Dwayne and Wayne, and my husband couldn't stop talking about how fun they were. They knew exactly who we were by the second day and always said hi to us. Even when they had a different person on with them like Cymone or Nikki, we felt like they never missed a beat.

The waitstaff was absolutely wonderful at every meal we had. Some of the standouts for us were Ben, Raymond, James, Matthew, Cristen, and Victor. By the last couple nights we were actually treated to a "VIP" table on the deck by the beach for our meal. Victor was so fun with his delivery of drinks on a tray on his head. :) The food was to die for, and the atmosphere was perfect. We were given suggestions right from day one on how to best get around the Island, and it was perfect.

The Island itself was absolutely stunning, and I would return in a heartbeat. There was even a waiter who came around on the little private beach asking us if we wanted to have any drinks so we didn't have to get up. We were always made to feel welcome and taken care of. I highly suggest that if you want to have an amazing trip to Bermuda, that you stay here. The all inclusive deal was the best! We couldn't have asked for a better place to stay.

Thank you so much for making our honeymoon a wonderful memory! We will definitely be back at some point (hopefully sooner than later :)), and we will definitely be staying with you again.

Sincerely,

Derek and Megan Hoy

Room Tip: Any room is a good room here.
See more room tips
  • Stayed June 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask Megan H about Grotto Bay Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Florida
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“A "Neighborhood" Location”
5 of 5 stars Reviewed November 23, 2011

I took an art group to Bermuda and we stayed at Grotto Bay Beach Resort. After reading conflicting reviews I was a bit nervous, but we were all very delighted with the resort. I loved the boutique hotel decor with its cozy lobby (even a fire), inviting dining areas and the hotel rooms were modern, clean and colorful. The property is unusual as it has romantic coves and hideaways and even a grotto cave where we swam in crystal clear water. The resort is set in a very convenient "neighborhood" with the oldest pub a block away, the famous Crystal Caves within walking distance, 5-star dining (Tom Moore's Tavern) less than a 5-minute cab ride away, and the airport and adorable town of St. George's is a 10-minute ride. But I would be remiss if I didn't mention the staff. They were all very helpful, catered to us as a group, and we will never forget June Ann and EMichael Jones for making us feel like this was our home. EMichael even overturned rocks to find an elusive "whistling frog" for us to photograph.

Room Tip: I think everyone has a peek of the water and the grounds are lovely to view. But there are rooms dir...
See more room tips
  • Stayed November 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
Ask wayfaringalong about Grotto Bay Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“Perfect place to stay in Bermuda!”
4 of 5 stars Reviewed November 23, 2011

We have just returned from a 4-night mini vacation in Bermuda. Grotto Bay was just excellent. The location just moments from the airport is a real bonus as we were sitting poolside eating lunch soon after arrival. As others have mentioned, the staff is amazing, especially the food service people. Kudos to J Michael Jones who found the family of a student I taught over 40 years ago!
We took the all-inclusive plan, unusual for us but definitely a good idea as there is only one restaurant close by and food/drink is expensive in Bermuda. The meals were excellent. The breakfast buffet was our favourite.
Swimming in the grotto was the best part of each day after we returned from exploring. This really is the perfect place to stay in Bermuda.

  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
Ask canadiantravellers39 about Grotto Bay Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Bed bugs????”
3 of 5 stars Reviewed November 21, 2011

I will first have to say that I thoroughly enjoyed my trip to Bermuda despite the rain and strong winds we had 3 of the 4 days we were there. My absolute favorite part of Grotto Beach was the grottoes on the property which you can actually swim in. Goonies-like and very awesome! :)

Another great thing was the staff was extremely helpful and very nice. We read reviews about the food being overpriced, so we decided not to do the all- inclusive which I do not regret one bit. The Swizzle up the road is nothing to rave about. I would go there, drink a swizz, take a pic and save your money and stomach for the cafe by Crystal Cave, a 3 min walk from Swizzle Inn. And please do yourself a favor, and eat the cod sandwich/ burger. It was fresh, reasonable and one of the best dishes I ate on the island.

Crystal cave was cool (but if you go to the Grotto on the resort, you can really skip out on this and save $20) but don't waste your time at Fantasy Cave. The guide has been doing this for a LONG time and although super precious and sweet...he has a name for every piece of stalagmite and stalagmite in the place (i.e.- the 12 disciples, ET, bacon, a singing disciple, a witch, more bacon). : / With the walls closing in on me, no air flow and a 20 person wall between me and the exit... I was either about to scream or drown myself in the crystal blue water.

Needless to say, I escaped and came home in one piece only to find bites all over my legs. It wasn't a massive infestation, but enough to give me the eby jeebies when I researched the internet and found that my bites looked like bed bug. Disgusting. We had switched our first room because we pulled back the covers and found a small garden worm on the bed. I didn't notice any worms in the second room, but nor did I notice any bed bugs either.

I can't say for sure it was at Grotto that I got these bites, but I've never seen bites like this while sleeping in my own bed. :(

  • Stayed November 2011, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
Ask Puretraveler about Grotto Bay Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal Palms Hotel
Great value on a similar hotel
Hamilton, Pembroke Parish
4.5 of 5 stars 263 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Hamilton Parish
Romantic
Elbow Beach, Bermuda
Elbow Beach, Bermuda 4.0 of 5 stars 475 reviews
Luxury
Rosewood Tucker\
Rosewood Tucker's Point 4.0 of 5 stars 201 reviews
Good for business
The Fairmont Hamilton Princess
The Fairmont Hamilton Princess 4.0 of 5 stars 676 reviews
Great value
Dawkin\
Dawkin's Manor 3.5 of 5 stars 33 reviews
Show Prices ABS:HotelCheckRates-d147866?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1235597?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d147677?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d150740?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Also consider these accommodations in or near Hamilton Parish
Pompano Beach Club 4.5 of 5 stars 812 reviews The Fairmont Southampton 4.0 of 5 stars 1,215 reviews The Reefs 4.5 of 5 stars 545 reviews Cambridge Beaches 4.5 of 5 stars 453 reviews
Show Prices ABS:HotelCheckRates-d148965?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d147867?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d152415?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d147674?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 2 hotels in Hamilton Parish, ranked by popularity

Been to Grotto Bay Beach Resort? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Grotto Bay Beach Resort

Also Known As:
Grotto Bay Beach Hotel Hamilton Parish
Grotto Bay Bermuda
Grotto Bay
Hotel Grotto Bay Beach
Grotto Bay Beach Resort Bermuda
Grotto Bay Beach Resort Bermuda/Hamilton Parish
Address: 11 Blue Hole Hill | Bailey's Bay, CR04, Bermuda
Region: Caribbean > Bermuda > Hamilton Parish
Amenities:
Bar/Lounge Beach Business Center Fitness Center Kids Activities Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Hamilton Parish
Price Range: $$$
Hotel Class:3.5 star (3.5*)
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Caribbean Online Mgt Corp., Expedia, BookIt.com, Booking.com, Priceline and Tingo so you can book your Grotto Bay Beach Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Grotto Bay Beach Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Grotto Bay Beach Resort
Enter dates & see best prices* (from our partners)
Show Prices